@inbook{hill_long_cupach_1997, title={A cross-cultural communication perspective for understanding aging}, booktitle={Cross-cultural communication and aging in America}, publisher={Mahwah, NJ: Lawrence Erlbaum Assoc.}, author={Hill, L. B. and Long, L. W. and Cupach, W. R.}, year={1997}, pages={1–27} }
 @inbook{long_1997, title={Aging and the elders from a cross-cultural communication perspective}, booktitle={Cross-cultural communication and aging in America}, publisher={Mahwah, NJ: Lawrence Erlbaum Assoc.}, author={Long, L. W.}, year={1997} }
 @inbook{long_1997, title={Communication and organizational effectiveness}, booktitle={The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU}, publisher={Raleigh, NC: North Carolina State University, Division of Continuing Studies}, author={Long, L. W.}, year={1997}, pages={125.1–12517} }
 @inbook{long_1997, title={Communication principles for managing contemporary organizations}, booktitle={The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU}, publisher={Raleigh, NC: North Carolina State University, Division of Continuing Studies}, author={Long, L. W.}, year={1997}, pages={126.1–12618} }
 @inbook{long_dejoy_javidi_1997, title={Cultural views and stereotypes of aging in American organizations}, booktitle={Cross-cultural communication and aging in America}, publisher={Mahwah, NJ: Lawrence Erlbaum Assoc.}, author={Long, L. W. and DeJoy, D. A. and Javidi, M. N.}, year={1997}, pages={125–142} }
 @inbook{long_1997, title={Principled negotiation: Concepts, model and application}, booktitle={The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU}, publisher={Raleigh, NC: North Carolina State University, Division of Continuing Studies}, author={Long, L. W.}, year={1997}, pages={241.1–24117} }