@inproceedings{meisner_2024, title={Beyond algorithmic visibility}, booktitle={Media Industries 2024 conference}, author={Meisner, C.}, year={2024} } @inproceedings{meisner_2024, title={Fragmented solidarities in the social media industries: Labor politics, creatorplatform relations, and the case of harassment campaigns}, booktitle={Media Industries 2024 conference}, author={Meisner, C.}, year={2024} } @article{meisner_2023, title={Networked Responses to Networked Harassment? Creators’ Coordinated Management of “Hate Raids” on Twitch}, volume={9}, ISSN={2056-3051 2056-3051}, url={http://dx.doi.org/10.1177/20563051231179696}, DOI={10.1177/20563051231179696}, abstractNote={This study investigates how social media creators navigate and respond to severe cases of ongoing, networked harassment. Drawing on 19 in-depth interviews with Twitch streamers who experienced a form of networked harassment known as “hate raids” on the platform, including three creators who built and shared tools to combat these attacks, this analysis pays particular attention to the nature and coordination of responses to networked harassment and the extent to which creators’ responses are also networked. This study’s findings suggest that, in the absence of communication and technical support from Twitch, creators started ad hoc networks for sharing technical tools, offering strategies for managing audiences during attacks, and providing emotional support for peer creators. Yet these networks of support were unevenly accessed across the streamers interviewed in this study and often existed only temporarily. This study’s findings furthermore indicate that communities on Twitch form primarily around individual streamers, which fosters supportive connections within that streamer’s audience community but limits opportunities for solidarities to form across streamers as a class of creative workers. I conclude by considering more broadly how platform infrastructures can facilitate or constrain different forms of community building among creators and their audiences.}, number={2}, journal={Social Media + Society}, publisher={SAGE Publications}, author={Meisner, Colten}, year={2023}, month={Apr}, pages={205630512311796} } @inproceedings{meisner_2023, title={Networked responses to networked harassment? Creators’ coordinated management of “hate raids” on Twitch}, booktitle={Media Industry Studies Interest Group at the International Communication Association}, author={Meisner, C.}, year={2023} } @article{meisner_2023, title={The weaponization of platform governance: Mass reporting and algorithmic punishments in the creator economy}, volume={15}, ISSN={1944-2866 1944-2866}, url={http://dx.doi.org/10.1002/poi3.359}, DOI={10.1002/poi3.359}, abstractNote={Abstract Amid wider discussions of online harassment on social media platforms, recent research has turned to the experiences of social media creators whose compulsory visibility renders them vulnerable to frequent attacks, ranging from persistent trolling to much more insidious, offline acts of violence. This study examines a contemporary form of harassment against social media creators known as “mass reporting,” or the targeted, automated flagging of creators' online content to trigger content takedowns and account bans. Mass reporting is particularly challenging for social media creators because of its weaponization of platform infrastructures for community governance, leaving creators with few avenues of support after orchestrated attacks and restricting their access to platform support. Drawing on in‐depth interviews with social media creators who have been subjected to mass reporting on their content, this study builds an understanding of the ways in which tools for platform governance, such as content reporting, can be weaponized to harass and introduce vulnerabilities for creators.}, number={4}, journal={Policy & Internet}, publisher={Wiley}, author={Meisner, Colten}, year={2023}, month={Aug}, pages={466–477} } @inproceedings{duffy_meisner_2022, title={Creator discipline and platform punishment: Uneven governance in the social media economy}, booktitle={Popular Media & Culture Division at the International Communication Association}, author={Duffy, B.E. and Meisner, C.}, year={2022} } @inproceedings{meisner_duffy_2022, title={Mass reporting in the creator economy: Enacting and contesting platform governance}, booktitle={Association of Internet Researchers}, author={Meisner, C. and Duffy, B.E.}, year={2022} } @article{duffy_meisner_2022, title={Platform governance at the margins: Social media creators’ experiences with algorithmic (in)visibility}, volume={45}, ISSN={0163-4437 1460-3675}, url={http://dx.doi.org/10.1177/01634437221111923}, DOI={10.1177/01634437221111923}, abstractNote={While champions of the “new” creative economy consistently hype the career possibilities furnished by YouTube, Instagram, TikTok, and the like, critics have cast a spotlight on the less auspicious elements of platform-dependent creative labor: exploitation, insecurity, and a culture of overwork. Social media creators are, moreover, beholden to the vagaries of platforms’ “inscrutable” socio-technical systems, particularly the algorithms that enable (or – conversely – thwart) their visibility. This article draws upon in-depth interviews with 30 social media creators – sampled from historically marginalized identities and/or stigmatized content genres – to explore their perceptions of, and experiences with, algorithmic (in)visibility. Together, their accounts evince a shared understanding that platforms enact governance unevenly – be it through formal (human and/or automated content moderation) or informal (shadowbans, biased algorithmic boosts) means. Creators’ understandings are implicated in experiential practices ranging from self-censorship to concerted efforts to circumvent algorithmic intervention. In closing, we consider how the regimes of discipline and punishment that structure the social media economy systematically disadvantage marginalized creators and cultural expressions deemed non-normative.}, number={2}, journal={Media, Culture & Society}, publisher={SAGE Publications}, author={Duffy, Brooke Erin and Meisner, Colten}, year={2022}, month={Jul}, pages={285–304} } @inbook{ledbetter_meisner_2022, place={Dubuque, IA}, edition={3rd}, title={Sharing with just a few “finsta” friends: Context collapse, privacy, and imagined audiences on social media}, booktitle={Casing Interpersonal Communication: Case Studies in Personal and Social Relationships}, publisher={Kendall Hunt}, author={Ledbetter, A.M. and Meisner, C.}, editor={Braithwaite, D.O. and Child, J.T. and Rossetto, K.R. and Wood, J.T.Editors}, year={2022} } @article{meisner_duffy_ziewitz_2024, title={The labor of search engine evaluation: Making algorithms more human or humans more algorithmic?}, volume={26}, ISSN={1461-4448 1461-7315}, url={http://dx.doi.org/10.1177/14614448211063860}, DOI={10.1177/14614448211063860}, abstractNote={While search engines are discursively framed as automated, self-governing machines, they remain dependent on human laborers. This behind-the-screen workforce includes not only programmers and engineers but also categories of workers that have drawn far less attention. The latter include search quality raters, contingent workers tasked with supplying a “human check” on search algorithms. To explore the human–machine entanglements in search engine evaluation, we draw upon 21 in-depth interviews with raters located across the globe; we supplement our interview data with an analysis of worker training documents. Our findings reveal that despite Google’s stated efforts to make algorithmic systems more sensitive to human subtlety, raters experience their work in ways that are—paradoxically—algorithmic. Indeed, workers framed their experiences through regimes of standardization, discipline, and invisibility. We conclude by discussing the broader implications of our analysis, including worker dehumanization and the exacerbation of power hierarchies in the global, on-demand economy.}, number={2}, journal={New Media & Society}, publisher={SAGE Publications}, author={Meisner, Colten and Duffy, Brooke Erin and Ziewitz, Malte}, year={2024}, month={Jan}, pages={1018–1033} } @inproceedings{duffy_meisner_2022, title={The pursuit of platform visibility: Algorithmic labor and capital in the creator economy}, booktitle={Association of Internet Researchers}, author={Duffy, B.E. and Meisner, C.}, year={2022} } @inproceedings{meisner_duffy_ziewitz_2021, title={The labor of search quality rating: Making algorithms more human or humans more algorithmic?}, booktitle={Media Industry Studies Interest Group at the International Communication Association}, author={Meisner, C. and Duffy, B.E. and Ziewitz, M.}, year={2021} } @inproceedings{meisner_2021, title={The media work of queer liveness: Digital closets and the case of YouTube’s “live reaction” genre}, booktitle={Critical & Cultural Studies Division at the National Communication Association}, author={Meisner, C.}, year={2021} } @inproceedings{ledbetter_meisner_2020, title={Extending the personal branding affordances typology to parasocial interaction with celebrities on social media: Social presence and multiplexity as mediators}, booktitle={Human Communication & Technology Division at the National Communication Association}, author={Ledbetter, A.M. and Meisner, C.}, year={2020} } @article{ledbetter_meisner_2021, title={Extending the personal branding affordances typology to parasocial interaction with public figures on social media: Social presence and media multiplexity as mediators}, volume={115}, ISSN={0747-5632}, url={http://dx.doi.org/10.1016/j.chb.2020.106610}, DOI={10.1016/j.chb.2020.106610}, abstractNote={The extent of a social media public figure's success often rests on their ability to establish a personal connection with audiences. Drawing from decades of prior research on parasocial interaction and a typology of personal branding affordances developed in our prior work, this study examined the extent to which a platform's perceived affordances might predict such parasocial interaction. Results supported this association and identified social presence and media multiplexity as independent mediators of it, consistent with prior work in interpersonal communication and technology research. Moreover, the pattern of findings validated audience involvement and locus of promotion as key dimensions delineating the personal branding affordances typology, with multiplatform participatory affordances fostering the most intimate perception of public figures by audiences (i.e., with heightened social presence, media multiplexity, and parasocial interaction).}, journal={Computers in Human Behavior}, publisher={Elsevier BV}, author={Ledbetter, Andrew M. and Meisner, Colten}, year={2021}, month={Feb}, pages={106610} } @inproceedings{meisner_ledbetter_2020, place={London, UK}, title={Live streaming creative labor: From personal to participatory branding on social media}, booktitle={Media Industries 2020}, author={Meisner, C. and Ledbetter, A.M.}, year={2020} } @article{meisner_ledbetter_2022, title={Participatory branding on social media: The affordances of live streaming for creative labor}, volume={24}, ISSN={1461-4448 1461-7315}, url={http://dx.doi.org/10.1177/1461444820972392}, DOI={10.1177/1461444820972392}, abstractNote={Creative workers in the social media industries face the imperative to brand themselves to audiences, corporate sponsors, and potential customers. This study complicates the role of self-branding on social media through the case of real-time creative labor on a social live streaming platform. Drawing on ethnographic fieldwork and in-depth interviews with live creators and viewers, this study suggests that the affordances of social live streaming platforms create a media and relational environment wherein personal branding practices are belabored by both creators and audiences. This phenomenon, which we term participatory branding, redistributes the labor of personal branding on social media and emphasizes the work of audiences in helping to shape the brand of a creative worker. We then advance a typology that maps the terrain of personal branding on social media as it relates to platform affordances, cross-platform promotion, and audience activity in content creation.}, number={5}, journal={New Media & Society}, publisher={SAGE Publications}, author={Meisner, Colten and Ledbetter, Andrew M.}, year={2022}, pages={1179–1195} } @article{taylor_meisner_2020, title={WHAT DO YOU WEIGH? POPULAR FEMINISM AND BODY POSITIVITY AS MEDIATED DISEMBODIMENT}, volume={10}, ISSN={2162-3317 2162-3317}, url={http://dx.doi.org/10.5210/spir.v2020i0.11345}, DOI={10.5210/spir.v2020i0.11345}, abstractNote={This study analyzes the Instagram page, @i_weigh, and its relation to body positivity discourses. Drawing on a visual discourse analysis of 300 Instagram posts from the @i_weigh account, this study suggests that body positivity movements may be increasingly disembodied in a self-representational era hallmarked by popular feminism. On 16 March 2018, actress and activist Jameela Jamil posted a photo to Instagram, obscuring her body with textual identifiers like “great friends” and “I laugh every day.” This post marked the launch of the Instagram account @i_weigh. This page, founded and maintained by Jamil, posts submissions from Instagram users answering the call to “weigh” themselves beyond the corporeal. This movement, now millions in reach, signals a departure from the conventions of body positivity. Rather than discovering empowerment through the body, @i_weigh encourages its participants to publicly privilege external relationships, social identities, and economic opportunities in an effort to look past the body. @i_weigh discursively constructs a mediated disembodiment, characterized by its liminal visual representation and categorization of the self through narratives of resilience and strength, claiming marginalized identities, and extra-self connection. The interaction of liminality and mediated disembodiment is reflective of self-representation in an age of popular feminism, placing the responsibility back on women for their own empowerment and production of selfhood while ignoring the socio-cultural frameworks that create a need for empowerment in the first place.}, journal={AoIR Selected Papers of Internet Research}, publisher={University of Illinois Libraries}, author={Taylor, Hannah and Meisner, Colten}, year={2020}, month={Oct} } @article{meisner_hinderaker_2019, title={Reframed Crisis Narratives: Localized Agenda Setting, Product Loyalty, and Pre-existing Organizational Narratives in the 2015 Blue Bell Creameries Listeriosis Crisis}, volume={84}, ISSN={1057-0314 1745-1027}, url={http://dx.doi.org/10.1080/10570314.2019.1637015}, DOI={10.1080/10570314.2019.1637015}, abstractNote={This study examines the reframed narrative of Blue Bell Creameries’ 2015 listeriosis crisis as it was constructed by local news media. Using 1,316 news articles, this intertextual narrative analysis traces elements of news production, distribution, and consumption and suggests that, when antecedent texts serve to ingrain corporate or product loyalty in culture, news producers reframe crisis in terms of social losses, relegating health crisis to antenarrative. Findings also suggest that crisis narratives may be understood based on the presence of cultural ties to organizations or products creating emotional discourses that may supersede consumer self-interest.}, number={2}, journal={Western Journal of Communication}, publisher={Informa UK Limited}, author={Meisner, Colten and Hinderaker, Amorette}, year={2019}, month={Jul}, pages={186–203} } @inproceedings{betts_meisner_2018, title={Getting what you paid for: Unobtrusive control and socialization in college sororities}, booktitle={Group Communication Division at the National Communication Association}, author={Betts, T.E.S. and Meisner, C.}, year={2018} } @inproceedings{hinderaker_meisner_2018, title={Like part of me is just inherently wrong”: The narrative of conflicting identities of LGBTQ+ members of the Church of Jesus Christ of Latter-day Saints}, booktitle={Religious Communication Division at the National Communication Association}, author={Hinderaker, A. and Meisner, C.}, year={2018} } @inproceedings{meisner_2018, title={Logging in and coming out: Self-branding, identity, and the queer master narrative}, booktitle={Association of Internet Researchers}, author={Meisner, C.}, year={2018} } @inproceedings{meisner_2018, title={Self-branding on live streaming technologies: An affordances approach to digital labor}, booktitle={Going Live: Exploring Live Digital Technologies and Live Streaming Practices}, author={Meisner, C.}, year={2018} } @inproceedings{meisner_hinderaker_2017, title={When product loss minimizes product harm: The reframed narrative of Blue Bell Creameries’ 2015 listeriosis crisis}, booktitle={Mass Communication Division at the National Communication Association}, author={Meisner, C. and Hinderaker, A.}, year={2017} }