@article{reisman_chou_ferrante_liu_murugesan_2018, title={Retrospectives and reflections 20 years of IT professional}, volume={20}, DOI={10.1109/mitp.2018.011291537}, number={1}, journal={IT Professional}, author={Reisman, S. and Chou, W. and Ferrante, F. E. and Liu, S. Y. and Murugesan, S.}, year={2018}, pages={19–26} }