@article{smith_poteat-godwin_harrison_randolph_2012, title={Applying Lean Principles and Kaizen Rapid Improvement Events in Public Health Practice}, volume={18}, ISSN={["1078-4659"]}, DOI={10.1097/phh.0b013e31823f57c0}, abstractNote={This case study describes a local home health and hospice agency's effort to implement Lean principles and Kaizen methodology as a rapid improvement approach to quality improvement. The agency created a cross-functional team, followed Lean Kaizen methodology, and made significant improvements in scheduling time for home health nurses that resulted in reduced operational costs, improved working conditions, and multiple organizational efficiencies.}, number={1}, journal={JOURNAL OF PUBLIC HEALTH MANAGEMENT AND PRACTICE}, author={Smith, Gene and Poteat-Godwin, Annah and Harrison, Lisa Macon and Randolph, Greg D.}, year={2012}, month={Jan}, pages={52–54} }