Works (14)
Updated: July 5th, 2023 16:03
2009 journal article
How do price range shoppers differ from reference price point shoppers?
JOURNAL OF BUSINESS RESEARCH, 62(1), 31–38.
author keywords: Price range model; Reference price; Price perception; Customer segmentation and profiling
citeseerx.ist.psu.edu (repository)
Source: Web Of Science
Added: August 6, 2018
2008 journal article
The effects of slack resources and environmental threat on product exploration and exploitation
Academy of Management Journal, 51(1), 147–164.
Source: NC State University Libraries
Added: August 6, 2018
2007 journal article
SERVCON: Development and validation of a multidimensional service convenience scale
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 35(1), 144–156.
author keywords: service convenience; scale development; services marketing; retailing; customer satisfaction; service quality
Source: Web Of Science
Added: August 6, 2018
2006 journal article
Organizational identity and firm performance: What happens when leaders disagree about "who we are?"
ORGANIZATION SCIENCE, 17(6), 741–755.
author keywords: conflict management; organizational identity; organizational values; nonprofit arts industry
TL;DR:
Results generally support the perspective that leaders should actively promote a single identity, and that organizational performance was lowest when disagreement about identity was extreme.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
1. No Poverty
(OpenAlex)
Source: Web Of Science
Added: August 6, 2018
2005 journal article
Do satisfied customers buy more? Examining moderating influences in a retailing context
JOURNAL OF MARKETING, 69(4), 26–43.
Source: Web Of Science
Added: August 6, 2018
2003 journal article
Conducting measurement validation with experimental data: Cautions and recommendations
MARKETING LETTERS, 14(1), 59–73.
author keywords: measurement validation; factor analysis; reliability; pooling bias
TL;DR:
It is illustrated that pooling data can bias correlation and alpha coefficients, even when the data exhibit homogeneous covariance structures across treatment cells, while three alternative approaches to conducting measurement validation that control for pooling bias are examined.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2003 journal article
Determinants of online channel use and overall satisfaction with a relational, multichannel service provider
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 31(4), 448–458.
author keywords: online channel use; multichannel satisfaction
TL;DR:
Insight is offered into the trade-offs that multichannel service providers face as they attempt to influence online channel use while maintaining or enhancing overall customer satisfaction.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2003 journal article
Exploring the effect of retail sector and firm characteristics on retail price promotion strategy
JOURNAL OF RETAILING, 79(1), 37–52.
author keywords: retail price promotion strategy; EDLP; assortment heterogeneity; perishability
Source: Web Of Science
Added: August 6, 2018
2003 journal article
Formulating interesting research questions
Journal of the Academy of Marketing Science, 31(3), 356–359.
Source: NC State University Libraries
Added: August 6, 2018
2003 journal article
The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores
JOURNAL OF RETAILING, 79(4), 259–268.
author keywords: atmosphere; customer; service; patronage
UN Sustainable Development Goal Categories
5. Gender Equality
(OpenAlex)
Source: Web Of Science
Added: August 6, 2018
2002 journal article
The influence of multiple store environment cues on perceived merchandise value and patronage intentions
JOURNAL OF MARKETING, 66(2), 120–141.
Source: Web Of Science
Added: August 6, 2018
2000 journal article
Linking organizational values to relationships with external constituents: A study of nonprofit professional theatres
ORGANIZATION SCIENCE, 11(3), 330–347.
author keywords: organizational values; organizational culture; organizational relationships; relationship marketing; non-profit professional theaters
Source: Web Of Science
Added: August 6, 2018
2000 journal article
Strategic orientation and firm performance in an artistic environment
JOURNAL OF MARKETING, 64(1), 67–83.
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
1998 journal article
The roles of price, performance, and expectations in determining satisfaction in service exchanges
JOURNAL OF MARKETING, 62(4), 46–61.
Source: Web Of Science
Added: August 6, 2018
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