@inproceedings{abbu_mugge_gudergan_hoeborn_2023, title={Assessing Digital Leadership: Towards Developing a Scale to Measure the Human Dimensions of Digital Leaders}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85181147695&partnerID=MN8TOARS}, DOI={10.1109/ICE/ITMC58018.2023.10332437}, abstractNote={Digital leaders play a pivotal role in the success of digital transformation initiatives. They increase the confidence of their organizations during these often risky and disruptive transitions. The most pressing question is how they can lead their companies into a future that is continually shaped by digital innovations. Several methods for effective leadership have been theorized in the past, and many of them have been profoundly substantiated and used in corporate practice. But digital leadership demands a certain set of new dimensions―both human traits and technical skills―to meet the challenges of the digital age. These include the concepts of growth mindset, ethical AI, and data focus, among others. Currently, there is no reliable scale to identify and measure key digital leadership dimensions. Therefore, in this article, we present our efforts toward developing a reliable scale to measure the human dimensions of successful digital leaders. It lays the foundation for a self-assessment tool, which inspires leaders to reflect and improve upon aspects of their leadership necessary to digitally transform their businesses.}, booktitle={Proceedings of the 29th International Conference on Engineering, Technology, and Innovation: Shaping the Future, ICE 2023}, author={Abbu, H. and Mugge, P. and Gudergan, G. and Hoeborn, G.}, year={2023} }
 @article{foy_sampath_digabriele_abbu_2023, title={The Effects of Message Quotes on Tax Compliance}, url={https://doi.org/10.2308/JFAR-2023-016}, DOI={10.2308/JFAR-2023-016}, abstractNote={
 This paper examines the effects of regulatory focus and regulatory fit theories on taxpayer compliance when taxpayers are exposed to predetermined quotes by the Internal Revenue Service (IRS) or other tax authority officials. A promotion-oriented regulatory focus is concerned with advancement, growth, and accomplishment, whereas a prevention-oriented regulatory focus is concerned with protection, safety, and responsibility. Using an experimental approach, we find that promotion-oriented (prevention-oriented) individuals are more likely (less likely) than prevention-oriented (promotion-oriented) individuals to self-report income for tax purposes. We also find that (1) promotion-oriented (prevention-oriented) individuals are less (more) likely to self-report income when presented with prevention-focused and neutral quotes as compared to messages with no quotes, and (2) promotion-oriented individuals who read promotion-focused quotes are more likely to self-report income than those reading prevention-focused message quotes. The results suggest theoretical and practical implications for tax compliance.}, journal={Journal of Forensic Accounting Research}, author={Foy, Joseph and Sampath, Vijay and DiGabriele, James A. and Abbu, Haroon}, year={2023}, month={Dec} }
 @inproceedings{abbu_gopalakrishna_2022, title={Digital Transformation Powered by Big Data Analytics: The Case of Retail Grocery Business}, volume={2022-January}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85152230347&partnerID=MN8TOARS}, booktitle={Proceedings of the Annual Hawaii International Conference on System Sciences}, author={Abbu, H. and Gopalakrishna, P.}, year={2022}, pages={1845–1848} }
 @article{abbu_mugge_gudergan_2022, title={Ethical Considerations of Artificial Intelligence: Ensuring Fairness, Transparency, and Explainability}, ISSN={["2334-315X"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85148693886&partnerID=MN8TOARS}, DOI={10.1109/ICE/ITMC-IAMOT55089.2022.10033140}, abstractNote={Many digital leaders are currently dealing with expanding into the highly sought-after “holy grail” of digitization by deploying Artificial Intelligence (AI) solutions. While AI projects of all types are being launched prolifically, clouds of doubt are forming around the credibility of AI results. AI has many potential benefits for businesses, but these will be realized only if people trust these tools to produce unbiased results. Managing transformation in the digital age requires leaders who not only understand the potential of these tools but also possess the necessary human skills to reshape the organization. This paper addresses one particular human dimension in some depthethical AI-and the actions successful digital leaders take to build trust in its results. It introduces a conceptual model of ethical AI considerations to ensure the use of this potentially lucrative, yet disruptive technology is indeed fair, explainable, and productive.}, journal={2022 IEEE 28TH INTERNATIONAL CONFERENCE ON ENGINEERING, TECHNOLOGY AND INNOVATION (ICE/ITMC) & 31ST INTERNATIONAL ASSOCIATION FOR MANAGEMENT OF TECHNOLOGY, IAMOT JOINT CONFERENCE}, author={Abbu, Haroon and Mugge, Paul and Gudergan, Gerhard}, year={2022} }
 @article{mugge_abbu_2022, title={Managing Innovation in the Digital Age}, volume={65}, ISSN={["1930-0166"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85136519628&partnerID=MN8TOARS}, DOI={10.1080/08956308.2022.2095774}, abstractNote={Digital transformation is the unique confluence of data, advanced analytics, and innovation}, number={5}, journal={RESEARCH-TECHNOLOGY MANAGEMENT}, author={Mugge, Paul and Abbu, Haroon}, year={2022}, month={Sep}, pages={9–10} }
 @article{abbu_mugge_gudergan_hoeborn_kwiatkowski_2022, title={Measuring the Human Dimensions of Digital Leadership for Successful Digital Transformation Digital leaders can use the authors' Digital Leadership Scale to assess their own readiness and ability to accelerate digital transformation.}, volume={65}, ISSN={["1930-0166"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85133969189&partnerID=MN8TOARS}, DOI={10.1080/08956308.2022.2048588}, abstractNote={Overview: The digital transformation of organizations continues at a frenetic pace. While some companies have achieved trailblazer status, others are lagging because they find the transition difficult. Digital leaders play a pivotal role in digital transformation successes because they can inspire organizational and employee confidence in these disruptive and sometimes risky initiatives. We present a Digital Leadership Scale with 15 dimensions. Our scale focuses on successful leadership in digital transformation. We aimed to capture the qualities of leaders leading digitally mature organizations so that leaders of digitally developing organizations can increase their likelihood of success. We also mention the future development of a Digital Leadership Scale self-assessment tool that digital leaders can use to assess their own readiness and ability to accelerate digital initiatives.}, number={3}, journal={RESEARCH-TECHNOLOGY MANAGEMENT}, author={Abbu, Haroon and Mugge, Paul and Gudergan, Gerhard and Hoeborn, Gerrit and Kwiatkowski, Alexander}, year={2022}, month={May}, pages={39–49} }
 @article{abbu_mugge_gudergan_2022, title={Successful Digital Leadership Requires Building Trust}, volume={65}, ISSN={["1930-0166"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85136498842&partnerID=MN8TOARS}, DOI={10.1080/08956308.2022.2095168}, abstractNote={Overview: The speed of innovation is accelerating, which means that leaders need to move more quickly and be able to pivot their whole organizations faster than ever before. The critical leadership skills needed for successful digital transformation therefore differ from what has proven to be most effective in the past. In the digital landscape, leadership must change from an emphasis on competency to a focus on trust.}, number={5}, journal={RESEARCH-TECHNOLOGY MANAGEMENT}, author={Abbu, Haroon and Mugge, Paul and Gudergan, Gerhard}, year={2022}, month={Sep}, pages={29–33} }
 @article{abbu_gopalakrishna_2021, title={Synergistic effects of market orientation implementation and internalization on firm performance: Direct marketing service provider industry}, volume={125}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85068065084&partnerID=MN8TOARS}, DOI={10.1016/j.jbusres.2019.06.004}, abstractNote={We draw on recent advances in Market Orientation domain to examine the synergistic effects of market orientation implementation and internalization on firm performance in the context of digital transformation within direct mail service provider industry. We introduce market orientation internalization as a mediator between market orientation implementation and firm performance relationship. In addition, the effect of learning orientation is considered as a moderator that strengthens the relationship between market orientation implementation and market orientation internalization. The research model is empirically tested using Hayes (2013) conditional process analysis utilizing a unique dataset from an industry that is undergoing an unprecedented digital transformation from physical to digital communication. The results suggest that firms that practice high levels of market orientation implementation and internalization perform better in both financial performance and customer service performance.}, journal={Journal of Business Research}, author={Abbu, H.R. and Gopalakrishna, P.}, year={2021}, pages={851–863} }
 @inproceedings{abbu_fleischmann_gopalakrishna_2021, title={The Digital Transformation of the Grocery Business - Driven by Consumers, Powered by Technology, and Accelerated by the COVID-19 Pandemic}, volume={1367 AISC}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85107337936&partnerID=MN8TOARS}, DOI={10.1007/978-3-030-72660-7_32}, abstractNote={Companies are increasingly looking for ways to understand and profitably leverage digital transformation with a vast amount of new communications and computing technologies. Despite the potential for digital transformation to generate substantial economic benefits, very few businesses have undergone successful digital transformations. However, evolving consumer attitudes and behaviors, technological advances, new competitive pressures, and laser thin margins, accelerated by the COVID-19 pandemic, are driving digital transformation in the grocery business. Brick and mortar, e-commerce companies, as well as new start-ups, are making major investments in all aspects of the digital grocery ecosystem—the online shopping experience, automated picking, delivery, and the digital supply chain. Retailers are connecting their investments to enhanced customer loyalty, revenue, and ultimately profit. This research—based on inductive methods—aims to discuss key drivers and technologies utilized in digital grocery business and contributes by introducing a model of digital grocery ecosystem to better understand digital transformation of the grocery business.}, booktitle={Advances in Intelligent Systems and Computing}, author={Abbu, H.R. and Fleischmann, D. and Gopalakrishna, P.}, year={2021}, pages={329–339} }
 @inproceedings{abbu_fleischmann_gopalakrishna_2021, title={The case of digital transformation in grocery business: A conceptual model of digital grocery ecosystem}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85119035128&partnerID=MN8TOARS}, DOI={10.1109/ICE/ITMC52061.2021.9570219}, abstractNote={Companies are increasingly looking for ways to understand and innovate their business models by leveraging digital transformation. Evolving consumer attitudes and behaviors, technological advances, new competitive pressures, and laser thin margins—accelerated by the COVID-19 pandemic—are driving digital transformation in the grocery business. We introduce a conceptual model of digital grocery ecosystem to advance our understanding of digital transformation of the grocery business. We analyze digital transformation initiatives of the top five grocery companies in the United States using inductive research and content analysis. We find that brick and mortar, e-commerce companies, as well as new start-ups, are making major investments in all aspects of the digital grocery ecosystem—the online shopping experience for the digital consumer, digital store operations, pickup and delivery mechanisms, and advanced analytical and digital marketing capabilities. Retailers are also connecting their investments to enhanced customer loyalty, revenue, and ultimately profit.}, booktitle={2021 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2021 - Proceedings}, author={Abbu, H. and Fleischmann, D. and Gopalakrishna, P.}, year={2021} }
 @inproceedings{abbu_mugge_gudergan_kwiatkowski_2020, title={DIGITAL LEADERSHIP - Character and Competency Differentiates Digitally Mature Organizations}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85093085211&partnerID=MN8TOARS}, DOI={10.1109/ICE/ITMC49519.2020.9198576}, abstractNote={This article describes digital leadership–specifically character and competency–that differentiate digitally mature organizations from digitally developing organizations. We assess the differentiated actions of leaders of digitally mature organizations and discuss their results. The study is based on Patterns of Digitization survey with insights from 559 decision makers across five geographic regions–America, Europe, Asia, Africa, and Oceania designed to assess how companies are implementing digital transformation, the various strategies they employ, the investments they make, and the actions they take to achieve large-scale institutionalized digital transformations. The insights gleaned from the study should help lagging companies understand what is involved in implementing a digital transformation and what they need to do to catch up.}, booktitle={Proceedings - 2020 IEEE International Conference on Engineering, Technology and Innovation, ICE/ITMC 2020}, author={Abbu, H. and Mugge, P. and Gudergan, G. and Kwiatkowski, A.}, year={2020} }
 @article{mugge_abbu_michaelis_kwiatkowski_gudergan_2020, title={Patterns of Digitization A Practical Guide to Digital Transformation}, volume={63}, ISSN={["1930-0166"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-85080070636&partnerID=MN8TOARS}, DOI={10.1080/08956308.2020.1707003}, abstractNote={Overview: Digital transformation is reshaping entire segments and industries: communications, retail, and, increasingly, health care, medicine, agriculture, and manufacturing. While a few companies reach front-runner status, most seem to lag. Digital transformation is a top concern of senior leaders worldwide and motivated the development of this study. This article describes the results of the Patterns of Digitization survey designed to assess how companies are implementing digital transformation. The survey covers the various strategies companies employ, the technologies they invest in, and, in particular, the actions they take to overcome the organizational resistance that is common in most large-scale transformations. We highlight important actions all companies are taking to digitally transform their businesses and the differentiated actions of digitally mature organizations. The insights gleaned from the study should help lagging companies understand what is involved in implementing a digital transformation and what they need to do to catch up.}, number={2}, journal={RESEARCH-TECHNOLOGY MANAGEMENT}, author={Mugge, Paul and Abbu, Haroon and Michaelis, Timothy L. and Kwiatkowski, Alexander and Gudergan, Gerhard}, year={2020}, month={Mar}, pages={27–35} }
 @inproceedings{gudergan_mugge_kwiatkowski_abbu_michaelis_krechting_2019, title={Patterns of Digitization – What differentiates digitally mature organizations?}, url={http://dx.doi.org/10.1109/ice.2019.8792585}, DOI={10.1109/ice.2019.8792585}, abstractNote={This article describes the results of a survey designed to assess how companies are implementing digital transformation, including the various strategies they employ and the actions they take to achieve large-scale transformations. While a few companies seem to reach front-runner status, the majority seem to lag behind. This phenomenon is a top concern of boardrooms worldwide and motivated the development of this study. To help these organizations, we highlight differentiated strategic principles and characteristics of the companies’ design processes digitally mature companies undertake to transform their businesses. These insights should help lagging companies understand what is involved in implementing a digital transformation and what they need to do to enforce this transformation.}, booktitle={2019 IEEE International Conference on Engineering, Technology and Innovation (ICE/ITMC)}, author={Gudergan, G. and Mugge, P. and Kwiatkowski, A. and Abbu, H. and Michaelis, T.L. and Krechting, D.}, year={2019}, month={Jun} }