2019 article
Boundary of Content Ecology: Chatbots, User Experience, Heuristics, and Pedagogy
SIGDOC'19: PROCEEDINGS OF THE 37TH ACM INTERNATIONAL CONFERENCE ON THE DESIGN OF COMMUNICATION.
2019 journal article
Development of Technical Communication in China: Program Building and Field Convergence
TECHNICAL COMMUNICATION QUARTERLY, 28(3), 223–237.
2014 journal article
Constructing HIV/AIDS on the internet: A comparative rhetorical analysis of online narratives in the United States and in China
International Journal of Communication, 8, 1415–1436.
2014 journal article
Intercultural Rhetoric and Professional Communication: Technological Advances and Organizational Behavior
Technical Communication Quarterly, 23(4), 344–346.
2014 book
Rhetoric of global epidemic: Transcultural communication about SARS
Carbondale: Southern Illinois University Press.
2014 journal article
Transnational Quarantine Rhetorics: Public Mobilization in SARS and in H1N1 Flu
Journal of Medical Humanities, 35(2), 191–210.
2013 journal article
360-degree rhetorical analysis of job hunting: A four-part, multimodal project
Business Communication Quarterly, 76, 239–248.
2013 journal article
Guest Editors' Introduction: New Directions in Intercultural Professional Communication
Technical Communication Quarterly, 22(1), 1–9.
2013 journal article
Singapore’s quarantine rhetoric and human rights in emergency health risks
Rhetoric, Professional Communication, and Globalization, 4(1), 55–77.
2013 journal article
Transcultural Risk Communication and Viral Discourses: Grassroots Movements to Manage Global Risks of H1N1 Flu Pandemic
Technical Communication Quarterly, 22(2), 126–149.