2021 journal article
A network analysis of cross-occupational skill transferability for the hospitality industry
International Journal of Contemporary Hospitality Management, 33(12), 4215–4236.
2019 article
Boundary of Content Ecology: Chatbots, User Experience, Heuristics, and Pedagogy
SIGDOC'19: PROCEEDINGS OF THE 37TH ACM INTERNATIONAL CONFERENCE ON THE DESIGN OF COMMUNICATION.
2019 journal article
Development of Technical Communication in China: Program Building and Field Convergence
TECHNICAL COMMUNICATION QUARTERLY, 28(3), 223–237.
2014 journal article
Constructing HIV/AIDS on the internet: A comparative rhetorical analysis of online narratives in the United States and in China
International Journal of Communication, 8, 1415–1436.
2014 journal article
Intercultural Rhetoric and Professional Communication: Technological Advances and Organizational Behavior
Technical Communication Quarterly, 23(4), 344–346.
2014 book
Rhetoric of global epidemic: Transcultural communication about SARS
Carbondale: Southern Illinois University Press.
2014 journal article
Transnational Quarantine Rhetorics: Public Mobilization in SARS and in H1N1 Flu
Journal of Medical Humanities, 35(2), 191–210.
2013 journal article
360-Degree Rhetorical Analysis of Job Hunting: A Four-Part, Multimodal Project
BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY, 76(2), 239–248.
2013 journal article
Guest Editors' Introduction: New Directions in Intercultural Professional Communication
Technical Communication Quarterly, 22(1), 1–9.
2013 journal article
Singapore’s quarantine rhetoric and human rights in emergency health risks
Rhetoric, Professional Communication, and Globalization, 4(1), 55–77.
2013 journal article
Transcultural Risk Communication and Viral Discourses: Grassroots Movements to Manage Global Risks of H1N1 Flu Pandemic
Technical Communication Quarterly, 22(2), 126–149.
2010 journal article
Technical Communication Instruction in China: Localized Programs and Alternative Models
Technical Communication Quarterly, 19(3), 300–317.
2009 journal article
Rhetorics of Alternative Media in an Emerging Epidemic: SARS, Censorship, and Extra-Institutional Risk Communication
Technical Communication Quarterly, 18(4), 327–350.
2007 journal article
Confucius's Virtue-Centered Rhetoric: A Case Study of Mixed Research Methods in Comparative Rhetoric
Rhetoric Review, 26(2), 142–159.
2007 journal article
Genre analysis of personal statements: Analysis of moves in application essays to medical and dental schools
English for Specific Purposes, 26(3), 368–392.