2024 chapter
Crisis Communication in the Age of AI
2024 journal article
Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis
PUBLIC RELATIONS REVIEW, 50(2).
2024 article
Using a Chatbot to Combat Misinformation: Exploring Gratifications, Chatbot Satisfaction and Engagement, and Relationship Quality
Cheng, Y., Wang, Y., & Lee, J. (2024, April 26). INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, Vol. 4.
Updated: March 18th, 2024 14:27
2022 - present
2016 - 2018
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