2024 chapter

Crisis Communication in the Age of AI

By: Y. Cheng, J. Lee* & J. Qiao

Source: ORCID
Added: November 8, 2024

2024 journal article

Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis

PUBLIC RELATIONS REVIEW, 50(2).

By: X. Zhao*, Y. Cheng n, J. Lee n & J. Shaw*

author keywords: COPR; Crisis communication; Computational methods; Deep learning; Relationships
UN Sustainable Development Goal Categories
16. Peace, Justice and Strong Institutions (OpenAlex)
Sources: Web Of Science, NC State University Libraries
Added: May 7, 2024

2024 article

Using a Chatbot to Combat Misinformation: Exploring Gratifications, Chatbot Satisfaction and Engagement, and Relationship Quality

Cheng, Y., Wang, Y., & Lee, J. (2024, April 26). INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, Vol. 4.

By: Y. Cheng n, Y. Wang* & J. Lee n

author keywords: Chatbot usage; public engagement; relationship quality; gratifications; satisfaction
UN Sustainable Development Goal Categories
10. Reduced Inequalities (OpenAlex)
Sources: Web Of Science, NC State University Libraries, ORCID
Added: May 8, 2024

Education

Updated: March 18th, 2024 14:27

2022 - present

North Carolina State University Raleigh, North Carolina, US
Ph.D Communication Rhetoric and Digital Media

2016 - 2018

Hanyang University Seoul, KR
Master's Degree Department of Culture Contents

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