Jaekuk Lee Zhao, X., Cheng, Y., Lee, J., & Shaw, J. (2024). Situating deep learning in a relating management approach: Examining the dynamics and outcomes of contingent organization-public relationships (COPRs) in crisis. PUBLIC RELATIONS REVIEW, 50(2). https://doi.org/10.1016/j.pubrev.2024.102437 Cheng, Y., Wang, Y., & Lee, J. (2024, April 26). Using a Chatbot to Combat Misinformation: Exploring Gratifications, Chatbot Satisfaction and Engagement, and Relationship Quality. INTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTION, Vol. 4. https://doi.org/10.1080/10447318.2024.2344149