@article{young_schaffer_james_gallardo-williams_2020, title={Tired of Failing Students? Improving Student Learning Using Detailed and Automated Individualized Feedback in a Large Introductory Science Course}, ISBN={1573-1758}, DOI={10.1007/s10755-020-09527-5}, journal={INNOVATIVE HIGHER EDUCATION}, author={Young, Karen R. and Schaffer, Henry E. and James, Jasmine B. and Gallardo-Williams, Maria T.}, year={2020} }
 @article{standish_joines_young_gallagher_2018, title={Improving SET Response Rates: Synchronous Online Administration as a Tool to Improve Evaluation Quality}, volume={59}, DOI={10.1007/s11162-017-9488-5}, number={6}, journal={RESEARCH IN HIGHER EDUCATION}, author={Standish, Trey and Joines, Jeff A. and Young, Karen R. and Gallagher, Victoria J.}, year={2018}, pages={812–823} }