@article{malgonde_hamedani_mithas_agrawal_chari_2026, title={How Do Technology Paradigms Influence Configurations of Contract Characteristics for Success of Inter‐Organizational Outsourcing Projects, 1991–2009?}, DOI={10.1002/joom.70031}, abstractNote={ABSTRACT What are the distinct configurations of contract characteristics associated with the success of inter‐organizational outsourcing projects across different technology paradigms? We examine information technology outsourcing contracts between 1991 and 2009 to address this question by using a relatively new approach based on qualitative comparative analysis. We consider four technology paradigms: pre‐Internet (1991–1996), pre‐Dotcom (1997–2000), post‐Dotcom (2001–2005), and Cloud Computing (2006–2009). We discuss issues related to adverse selection and moral hazard and identify five key contract characteristics that determine contract success: new contract, existing organizational relationship, long contract duration, fixed price, and competitive bidding. Our analyses document two key findings. First, we show that configurations of contract characteristics for success and failure of outsourcing projects are different across technology paradigms. Second, we identify three themes in configurations associated with outsourcing success—economic imperative, conservative relational, and conservative imperative. These themes extend prior work that draws on transaction cost economics, social exchange theory, and relational exchange theory and identify an increasing emphasis on the relational component to manage contracting risk for outsourcing success over time. From a managerial perspective, we provide context‐sensitive causal recipes to choose configurations of contract characteristics, considering technology paradigms. Together, our findings provide new insights for developing cumulative knowledge for understanding the determinants of success of interorganizational outsourcing projects while opening new avenues for further theorizing and empirical testing.}, journal={Journal of Operations Management}, author={Malgonde, Onkar S. and Hamedani, Moez Farokhnia and Mithas, Sunil and Agrawal, Manish and Chari, Kaushal}, year={2026}, month={Jan} }
 @article{tenhiälä_burkert_malgonde_mithas_2025, title={Foreign-Born Information Technology Professionals’ Pay and Mobility in the European Labor Market}, DOI={10.5465/amproc.2025.23738poster}, abstractNote={Although prior studies have studied how foreign-born or immigrant workers fare in terms of their wages in the United States compared to native or American Information technology (IT) professionals, we know very little about wage differences in compensation of foreign-born and native IT professionals in other geographies. In addition, in the last two decades or so, there have been significant changes in underlying technologies, and it is not clear how such changes influenced any wage differences and mobility between foreign-born and native IT professionals. Against this backdrop, our goal in this exploratory study is to leverage a new longitudinal dataset from Finland to explore wages and mobility of foreign-born IT professionals. Our analyses of individual-level data from Statistics Finland (1995-2020) suggests that female employees, and employees with immigration status earn less than their counterparts. However, these effects are significantly weaker in ICT jobs compared to other job categories. The pay gap between employees with and without immigration status in ICT jobs decreases over time, and this trend is more pronounced in ICT jobs compared to other job categories. For mobility, we find that foreign-born IT professionals are less likely to be promoted or leave the company. We discuss implications for research and practice.}, journal={Academy of Management Proceedings}, author={Tenhiälä, Aino and Burkert, Steffen and Malgonde, Onkar and Mithas, Sunil}, year={2025}, month={Jul} }
 @article{malgonde_2025, title={Generative Artificial Intelligence (GenAI)-Based Recommender Addressing Contribution Pollution and Information Cacophony on Digital Platforms}, DOI={10.1080/07421222.2025.2487311}, journal={Journal of Management Information Systems}, author={Malgonde, Onkar S.}, year={2025}, month={Apr} }
 @article{malgonde_padmanabhan_mithas_2025, title={How to Mitigate Misinformation Diffusion on Blockchain‐Based Decentralized Social Network Platforms? Insights From an Agent‐Based Simulation Model}, DOI={10.1002/joom.70007}, abstractNote={ABSTRACT Although the spread of misinformation on centralized social media platforms has received significant attention, few studies compare centralized and decentralized platforms, and how to mitigate misinformation diffusion in newly emerging blockchain‐based decentralized social network platforms. We study misinformation diffusion between the decentralized and the centralized platforms and identify three decentralized governance mechanisms to mitigate the spread of misinformation in decentralized networks: user flagging, user article ratings, and user reputation. Our empirical experiments using agent‐based simulations leveraging real‐world data from two platforms reveal two findings. First, comparing misinformation diffusion between the decentralized Steemit and the centralized Pokec platforms suggests that in the absence of any mitigation mechanisms, misinformation in decentralized platforms affects more users, at faster rates, and reaches shorter distance from the misinformation initiating user. Second, within the decentralized platforms, misinformation affects fewer users, at slower rates, and reaches shorter distance from the misinformation initiating user in the presence of mitigating mechanisms than in their absence. We discuss the implications of these results both for the understanding of misinformation diffusion and for the governance of decentralized social network platforms.}, journal={Journal of Operations Management}, author={Malgonde, Onkar S. and Padmanabhan, Balaji and Mithas, Sunil}, year={2025}, month={Jul} }
 @article{memarian_malgonde_kim_2025, title={Unraveling the Privacy Paradox: a Comprehensive Review of Factors Behind the Discrepancy in Online Concerns and Disclosure Behavior}, DOI={10.1007/s10796-025-10617-y}, journal={Information Systems Frontiers}, author={Memarian, Sara and Malgonde, Onkar S. and Kim, Dan J.}, year={2025}, month={Jun} }