Silvia Sheffield

Beyond the Library: The Role of Academic Libraries’ Chat Reference in Answering Campus Questions

The Reference Librarian, 4, 1–24.

"There is fun to be done!": Supporting Students' Access to Textbooks

2022 Charleston Conference Proceedings.

Lessons Learned from a Publishing Workshops Pilot

Triangle Research Libraries Network (TRLN) Annual Meeting.

Here's my number, so text me maybe: notes on a new SMS reminder service

Triangle Research Libraries Network (TRLN) Annual Meeting. https://docs.google.com/presentation/d/1sV5EeaMCfQoyU8qpP97d6cPnQHdhpFPp568oTGOar2I/

Snippets, subject lines, and exclamation points: A case study in constructing better library emails

Weave: Journal of Library User Experience, 10(2).

Emails Are UX, Too: How to Make Better Overdue Notices & Other Communications

Emails Are UX, Too: How to Make Better Overdue Notices & Other Communications. Designing for Digital.

Taking Notice: Our Approach to Building Better Library Emails

Triangle Research Libraries Network (TRLN) Annual Meeting. https://duke.app.box.com/v/trlnannualmeeting2021/folder/142493315072

Come on In(clusion): How to Build and Support a Diverse Student Workforce

Cooperating Raleigh Colleges Library Workshop.

Diversity & Inclusion at the NC State University Libraries

Diversity & Inclusion at the NC State University Libraries. IDEAL '19. Charlotte, NC.

Coyotes and Opossums and Foxes, Oh My! Doing Citizen Science with the Library

13th Annual Joyner Library Paraprofessional Conference.

RE-boot: Accelerated Motion, towards a new dance literacy in America

Society of Dance History Scholars Special Topics Conference, Dance as Experience: Progressive Era Origins and Legacies. Baltimore, MD.