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2018 | journal article
Functional law of the iterated logarithm for multi-server queues with batch arrivals and customer feedback
Annals of Operations Research, 264(1-2), 157–191.
By: Y. Guo, & R. Pei
2017 | journal article
Stabilizing performance in a service system with time-varying arrivals and customer feedback
European Journal of Operational Research, 256(2), 473–486.
By: & W. Whitt