Assistant Professor in Computer Science at Western Carolina University
Works (6)
2026 article
From Confidence to Doubt: A Multi-year Analysis of Students' Problem-Solving Attitudes in a CS2 Course
Gao, Z., Zahn, M., Lynch, C., & Heckman, S. (2026, February 13).
2025 article
Comparing Students' and Teachers' Assessments of Office Hours
Gao, Z., Islam, S., Scott, C., Lynch, C., & Heckman, S. (2025, February 18).
2025 article
EclipseMonitor: A Real-Time Student Programming Environment Data Collection Tool
Islam, S., Gao, Z., Bacher, J., Oliveira, G. S. D., Patwardhan, V., Heckman, S., & Lynch, C. (2025, February 18).
2024 article
Exploring Novice Programmers' Testing Behavior: A First Step to Define Coding Struggle
Oliveira, G. S., Gao, Z., Heckman, S., & Lynch, C. (2024, March 7). PROCEEDINGS OF THE 55TH ACM TECHNICAL SYMPOSIUM ON COMPUTER SCIENCE EDUCATION, SIGCSE 2024, VOL. 1, pp. 1251–1257.
2024 article
Using Survival Analysis to Model Students' Patience in Online Office Hour Queues
Gao, Z., Gaweda, A., Lynch, C., Heckman, S., Babalola, D., & Oliveira, G. S. (2024, March 14).
2022 article
Who Uses Office Hours?
Gao, Z., Heckman, S., & Lynch, C. (2022, February 22). Proceedings of the 53rd ACM Technical Symposium on Computer Science Education, pp. 300–306.
Employment
Updated: February 2nd, 2026 12:12
2025 - present
Education
Updated: August 12th, 2025 15:56
2020 - 2025