Works Published in 2003

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Displaying works 21 - 25 of 25 in total

Sorted by most recent date added to the index first, which may not be the same as publication date order.

2003 journal article

Determinants of online channel use and overall satisfaction with a relational, multichannel service provider

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 31(4), 448–458.

author keywords: online channel use; multichannel satisfaction
TL;DR: Insight is offered into the trade-offs that multichannel service providers face as they attempt to influence online channel use while maintaining or enhancing overall customer satisfaction. (via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018

2003 journal article

Evidence of the construct validity of developmental ratings of managerial performance

JOURNAL OF APPLIED PSYCHOLOGY, 88(1), 50–66.

By: S. Scullen*, M. Mount* & T. Judge

MeSH headings : Adult; Employee Performance Appraisal; Female; Humans; Interpersonal Relations; Leadership; Male; Personnel Management; Professional Competence; Task Performance and Analysis
TL;DR: The construct validity of developmental ratings of managerial performance was assessed by using 2 data sets, each based on a different 360 degrees rating instrument, indicating that the structure of ratings is not yet well understood. (via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018

2003 journal article

Price pressure on the NYSE and Nasdaq: Evidence from S&P 500 index changes

FINANCIAL MANAGEMENT, 32(3), 85–99.

By: W. Elliott* & R. Warr n

Contributors: W. Elliott* & R. Warr n

UN Sustainable Development Goal Categories
Sources: Web Of Science, ORCID, NC State University Libraries
Added: August 6, 2018

2003 journal article

Purchasing joins the NPO team

Research Technology Management, 46(4), 45–51.

By: C. Di Benedetto, R. Calantone, E. Vanallen & M. Montoya-Weiss

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Conducting measurement validation with experimental data: Cautions and recommendations

MARKETING LETTERS, 14(1), 59–73.

By: G. Voss n & A. Parasuraman n

author keywords: measurement validation; factor analysis; reliability; pooling bias
TL;DR: It is illustrated that pooling data can bias correlation and alpha coefficients, even when the data exhibit homogeneous covariance structures across treatment cells, while three alternative approaches to conducting measurement validation that control for pooling bias are examined. (via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018

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