1997 chapter
A cross-cultural communication perspective for understanding aging
In Cross-cultural communication and aging in America (pp. 1–27). Mahwah, NJ: Lawrence Erlbaum Assoc.
1997 chapter
Aging and the elders from a cross-cultural communication perspective
In Cross-cultural communication and aging in America. Mahwah, NJ: Lawrence Erlbaum Assoc.
1997 chapter
Communication and organizational effectiveness
In The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU (pp. 125.1–12517). Raleigh, NC: North Carolina State University, Division of Continuing Studies.
1997 chapter
Communication principles for managing contemporary organizations
In The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU (pp. 126.1–12618). Raleigh, NC: North Carolina State University, Division of Continuing Studies.
1997 chapter
Cultural views and stereotypes of aging in American organizations
In Cross-cultural communication and aging in America (pp. 125–142). Mahwah, NJ: Lawrence Erlbaum Assoc.
1997 chapter
Principled negotiation: Concepts, model and application
In The 1997 Supervisors' Management School: Year 1 text. Division of Continuing Studies, NCSU (pp. 241.1–24117). Raleigh, NC: North Carolina State University, Division of Continuing Studies.
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