2018 journal article

Business environment-supply chain framework and benchmarking supply chain structures Haiti versus China

BENCHMARKING-AN INTERNATIONAL JOURNAL, 25(8), 3021–3044.

By: M. Uluskan & A. Godfrey

Source: NC State University Libraries
Added: December 31, 2018

2017 journal article

Impact of competitive strategy and cost-focus on global supplier switching (reshore and relocation) decisions

Journal of the Textile Institute, 108(8), 1308–1318.

By: M. Uluskan, A. Godfrey & J. Joines

Source: NC State University Libraries
Added: August 6, 2018

2016 journal article

Comprehensive insight into supplier quality and the impact of quality strategies of suppliers on outsourcing decisions

Supply Chain Management, 21(1), 92–102.

By: M. Uluskan, J. Joines & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2016 journal article

Integration of Six Sigma to traditional quality management theory: an empirical study on organisational performance

Total Quality Management & Business Excellence, 28(13-14), 1526–1543.

By: M. Uluskan, A. Godfrey & J. Joines

Source: Crossref
Added: June 6, 2020

2007 chapter

Cost of quality

In Encyclopedia of statistics in quality and reliability (pp. 446–450). Chichester, England: John Wiley.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2007 chapter

Error proofing, healthcare

In Encyclopedia of statistics in quality and reliability.

By: T. Nakajo, T. Clapp & G. Blanton

Source: NC State University Libraries
Added: August 6, 2018

2007 journal article

Joseph M. Juran, a perspective on past contributions and future impact

Quality and Reliability Engineering International, 23(6), 653–663.

By: A. Godfrey & R. Kenett

Source: NC State University Libraries
Added: August 6, 2018

2007 chapter

Management of quality and business statistics

In Encyclopedia of statistics in quality and reliability. Chichester, England: John Wiley.

By: A. Godfrey & R. Leon

Source: NC State University Libraries
Added: August 6, 2018

2007 chapter

Six Sigma

In Encyclopedia of statistics in quality and reliability (pp. 1825–1830). Chichester, England: John Wiley.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2005 chapter

The creator of modern quality management - Dr. Joseph M. Juran's contributions, 1987-2000, Juran, quality, and a century of improvement

In Juran, quality, and a century of improvement. Milwaukee, Wis.: ASQ Quality Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Answering questions about Six Sigma, from the editor

Six Sigma Forum Magazine, 3(2), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Building a better mousetrap

Quality Digest, 24(1), 12.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

From the top: Xerox's leadership commitment

Six Sigma Forum Magazine, 3(4), 14–15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Is Six Sigma here to stay?, from the editor

Six Sigma Forum Magazine, 3(3), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

No need for silver bullets

Six Sigma Forum Magazine, 4(1), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Problem solved. Now what?

Quality Digest, 24(3), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Stand back and help it happen

Quality Digest, 24(4), 14.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2004 journal article

Wider and deeper, from the editor

Six Sigma Forum Magazine, 3(4), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Avoiding paralysis by analysis

Quality Digest, 23(10), 2.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Continuing to grow, from the editor

Six Sigma Forum Magazine, 3(1), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Deja vu all over again

Quality Digest, 23(6), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Last impressions, lost customers

Quality Digest, 23(11), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Multiple methodologies

Quality Digest, 23(5).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

New trend, new challenges, from the editor

Six Sigma Forum Magazine, 2(1), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Rethinking the sequential mindset: Organizations are just as capable as individuals at parallel processing

Quality Digest, 23(1).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

The corporate household

Quality Digest, 23(3), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

The forgotten science

Quality Digest, 23(7), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Time to say thank you, from the editor

Six Sigma Forum Magazine, 2(4), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2003 journal article

Tools for eliminating errors

Quality Digest, 23(9), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

A look at Six Sigma's roots, from the editor

Six Sigma Forum Magazine, 1(3), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

An auspicious debut, from the editor

Six Sigma Forum Magazine, 1(2), 4.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Back to basics

Quality Digest, 22(5), 12.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Brave new universes: Do quality tools support multi-dimensional thinking?

Quality Digest, 22(9), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Champions, leaders and DFSS, from the editor

Six Sigma Forum Magazine, 1(3), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 book

Curing health care: New strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care

San Francisco, Calif.: Jossey-Bass.

By: D. Berwick, A. Godfrey & R. Jane

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Design for Six Sigma versus traditional new product development: Just hype or fundamentally different?

Journal of Textile and Apparel Technology and Management, 2(2).

By: A. Godfrey & T. Clapp

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Flying high in fashion

Quality Digest, 22(6), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Gearing up for year two, from the editor

Six Sigma Forum Magazine, 1(4), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

In the beginning - Robert W. Galvin talks about how Motorola started Six Sigma and helped spread Its success

Six Sigma Forum Magazine, 1(3), 46–49.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Making money by working smart: Hidden costs are really hidden profits

Quality Digest, 22(11), 14.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 book

Modern methods for quality control and improvement (2nd ed.)

New York: Wiley.

By: H. Wadsworth, K. Stephens & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

New world of textiles needed

Southern Textile News.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Press no. 2 for poor service

Quality Digest, 22(3), 14.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Quality circles

Quality Digest, 22(2), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

Service quality: Still an oxymoron?

Quality Digest, 22(7), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 chapter

Ten things we know now that we wish we knew then

In Curing health care: new strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care. San Francisco, Calif.: Jossey-Bass.

By: D. Berwick, A. Godfrey & R. Jane

Source: NC State University Libraries
Added: August 6, 2018

2002 chapter

Understanding customers

In The ASQ ISO 9000:2000 handbook. Milwaukee, Wisc.: ASQ Quality Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2002 journal article

What is quality?

Quality Digest, 22(1), 12.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

About our new magazine, from the editor,

Six Sigma Forum Magazine, 1(1), 6.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

Changed paradigms

Quality Digest, 21(12).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

Creating a culture

Quality Digest, 21(5), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

Global quality

Quality Digest, 21(1).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 conference paper

Globalization: Trends, challenges, and observations

Quality, the bridge to global competition: proceedings. European Organization for Quality.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 chapter

Lo stato della qualita negli stati uniti

In Manuale della qualita? Milano: Il sole 24 ore.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 book

Manual de calidad de Juran (5a ed.)

Madrid: McGraw Hill.

By: J. Juran & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

Sharing experiences

Quality Digest, 21(2), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

The adequacy of prior controls

Quality Digest, 21(7), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

The business case

Quality Digest, 21(9).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

The science of quality

Quality Digest, 21(4), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2001 journal article

Training that works

Quality Digest, 21(10).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Foolproofization

Quality Digest, 20(6), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 entry

Foreword

In The process-centered enterprise: the power of commitments. Boca Raton: St. Lucie Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Is quality dead?

Quality Digest, 20(12), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Managing key suppliers

Quality Digest, 20(11), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Planned failures

Quality Digest, 20(3), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Quality jargon

Quality Digest, 20(7), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Self-assessments

Quality Digest, 20(4), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Shooting the messenger

Quality Digest, 20(8), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

The new millennium - some predictions about the future of quality

Quality Digest, 20(1), 10.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

The right way

Quality Digest, 20(2), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

2000 journal article

Web site quality

Quality Digest, 20(10), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Back to basics

Quality Digest, 19(2), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Black-belt careers

Quality Digest, 19(11), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Building a scorecard

Quality Digest, 19(12), 16.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Commodity quality

Quality Digest, 19(9), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

E-quality

Quality Digest, 19(6), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Job shops

Quality Digest, 19(10), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 book

Juran's quality handbook (5th ed.)

New York: McGraw Hill.

By: J. Juran & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Lasting memories

Quality Digest, 19(8), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 conference paper

New directions in innovation, technology and quality - breakthroughs for the 21st century

43rd European Quality Congress : proceedings book : Madrid, 9-11 June, 1999. Madrid, Spain: Forum Calidad.

By: A. Godfrey & I. Babe

Source: NC State University Libraries
Added: August 6, 2018

1999 chapter

Quality control

In Juran's quality handbook (5th ed.). New York: McGraw Hill.

By: J. Juran & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

Six Sigma quality

Quality Digest, 19(5), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

The Santayana review

Quality Digest, 19(2), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 journal article

The market side of quality

Quality Digest, 19(3), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1999 chapter

Total quality management

In Juran's quality handbook (5th ed.). New York: McGraw Hill.

By: A. Godfrey & J. Juran

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Enter the internet

Quality Digest, 18(5), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 conference paper

From leadership of quality to quality of leadership: The evolution of quality in the united states

European quality convention: Paris - Palais des Congre?s. [S.l.]: European Foundation for Quality Management.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 chapter

Graphic methods for quality improvement

In Handbook of statistical methods for engineers and scientists (2nd Ed.). New York: McGraw-Hill.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Hidden costs to society

Quality Digest, 18(6), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Looking back, looking ahead

Quality Digest, 18(10), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Managing quality in the future

Quality Digest, 18(11), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Merger mania

Quality Digest, 18(4), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Quality at home

Quality Digest, 18(2), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Quality in shipping

Quality Digest, 18(8), 20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Quality research

Quality Digest, 18(12), 22.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 conference paper

Quality research in the United States

European quality convention: Paris - Palais des Congre?s. [S.l.]: European Foundation for Quality Management.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

Statistical quality control

Quality Digest, 18(3), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

The hidden costs of poor quality

Springs, 37(4), 41–42.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

The quality-driven future

Quality Digest, 18(1), 19.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1998 journal article

The right language

Quality Digest, 18(7), 18.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

A model for business excellence

Quality Digest, 17(1), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 chapter

A short history of managing for quality in health care

In The handbook for managing change in health care. Milwaukee, Wis.: ASQC Quality Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Entropy

Quality Digest, 17(6), 19.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Future trends: Expansion of quality management concepts, methods and tools to all industries - part 2

Quality Observer, 6(10), 40–46.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

ISQua position paper: A response - improving health care quality - is standardization the answer?

International Journal for Quality in Health Care, 9(5).

By: A. Godfrey & R. Halder

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Integrating quality and productivity with strategic business performance

Productivity Digest, 16(5), 22–31.

By: A. Godfrey & R. Chua

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Is the customer always right?

Quality Digest, 17(7), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Physics and quality

Quality Digest, 17(12), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Quality government

Quality Digest, 17(5), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

R & D quality

R & D quality. Quality Digest, 17(3), 19.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Rapidly changing role of the quality professional

Productivity Digest, 16(5), 38–42.

By: A. Godfrey & J. DeFeo

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Reinventing reengineering

Quality Digest, 17(8), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Spiders, scoreboards and instrument panels

Quality Digest, 17(11), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Statistical standards and quality

Quality Digest, 17(10), 21.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 conference paper

The Interaction of ISO standards, total quality management and regulations

51st session of the international statistical institute, 18-26 August 1997, I?stanbul. Ankara : DI?E.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

The bottom line

Quality Digest, 17(2), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

The new CQO

Quality Digest, 17(4), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

The tough stuff

Quality Digest, 17(9), 19.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1997 chapter

Views and lessons learned at the top

In Improving R&D performance the Juran way. New York: John Wiley.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Blitz teams

Quality Digest, 16(10), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Cost of quality - part 2

Quality Digest, 16(5), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Cost of quality revisited

Quality Digest, 16(4), 21.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Creativity, innovation and quality

Quality Digest, 16(12), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Customer loyalty

Quality Digest, 16(1), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 entry

Foreword

In Data quality for the information age. Boston: Artech House.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Getting the word out

Quality Digest, 16(6), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Information quality

Quality Digest, 16(7), 17.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Integrating quality and strategic planning

Quality Digest, 16(3), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Learning and working together, in "Fifty years of quality: An anniversary perspective" by March Laree Jacques

TQM Magazine, 8(4), 12–13.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Life-cycle costs

Quality Digest, 16(11), 21.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Not invented here

Quality Digest, 16(2), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Quality education

Quality Digest, 16(8), 21.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

Quality health care

Quality Digest, 16(9), 15.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1996 journal article

The 'How To' factor

European Child & Adolescent Psychiatry, 3(1), 26–27.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 journal article

10 quality trends

Executive Excellence, 12(7), 10–11.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

Beyond the basics - revolutionary versus evolutionary rates of change

39th EOQ annual congress : proceedings June 13-[15] 1995. Zu?rich: vdf Hochschulverlag.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 journal article

But it takes too long?

Quality Progress, 28(7), 51–55.

By: A. Godfrey & J. Early

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

Critical issues in service quality management

Creating superior customer value in a service organization. Milwaukee, WI: American Society for Quality.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

Customer loyalty and satisfaction

ASQC 49th annual quality congress proceedings: May 22-25, 1995, Cincinnati, Ohio. Milwaukee, Wis. : American Soc. for Quality Control.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 entry

Preface

In Managerial breakthrough: the classic book on improving management performance (Rev. ed.). New York: McGraw-Hill.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

Quality management and the bottom line

Global strategies for competitive advantage: the quality challenge of the future ; conference proceedings. Wilton, Conn. : Juran Institute.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 journal article

Review of building total quality by Tito Conti

Quality Progress, 28(7), 131–132.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 chapter

Ten areas for future research in total quality management

In Quality in higher education. New Brunswick, U.S.A.: Transaction Publishers.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 chapter

The Malcolm Baldrige National Quality Award: Seven years of progress - 7000 Lessons Learned

In Best on Quality, Vol. 5. Milwaukee, Wis.: ASQC Quality Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

The dreaded not-invented-here syndrome

IMPRP 95 1995 -- Juran Institute -- Orlando, Fl. Wilton, Conn. : Juran Institute.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1995 conference paper

The role of statistics in modern quality management

Proceedings, 6st Seminar of the EOQ Committee on Statistical Methods: "improving decision processes using statistical tools": organized by the Hungarian National Committee for EOQ, Budapest (Hotel Gelle?rt), Hungary, October 5-6 1995. Bern, Switzerland : European Organization for Quality, Committee on Statistical Methods.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1994 conference paper

Exceeding customer quality expectations - beyond 1994

Exceeding customer quality expectations - beyond 1994: 44th annual conference, March 23 - 25, 1994, Peabody Hotel, Memphis, Tennessee. Greensboro, NC : ASQC.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1994 entry

Foreword

In Quality wars: the triumphs and defeats of American business. New York: Free Press.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1994 journal article

Quality improvement tools

By: A. Godfrey & J. Early

Source: NC State University Libraries
Added: August 6, 2018

1994 conference paper

Rediscovering the fundamentals to reinvent the future

IMPRO 94: Rediscovering quality: the next steps: conference proceedings: November 16-17, 1994, Orlando, Florida. Wilton, Conn. : Juran Institute.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1994 conference paper

Revolution in health care quality

38th EOQ Annual Congress : Lisbon, Portugal : proceedings : EOQ 94. Portugal:European Organization for Quality.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1994 conference paper

Self- assessment using the malcolm baldrige national quality award

The use of quality award criteria and models for self-assessment purposes : Milano, Italy, Thursday and Friday, March 3 - 4, 1994, 67–77. Bern: European Organization for Quality.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1993 conference paper

Information quality: An important challenge for modern quality management

EOQ '93 World Quality Congress, Helsinki, Finland: proceedings. Espoo, Finland : Finnish Society for Quality.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1993 chapter

Service quality versus manufacturing quality - five myths exploded

In The Service quality handbook: with contributions from 57 international experts. New York: American Management Association.

By: A. Godfrey & E. Kammerer

Source: NC State University Libraries
Added: August 6, 2018

1993 journal article

Ten areas for future research in Total Quality Management

Journal of Quality Management (Greenwich, Conn.), 1(1), 47–70.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 journal article

Improving senior management in health care: An end to the double standard

Quality Connection: News from the National Demonstration Project on Quality Improvement in Health Care, 1(4).

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 chapter

Quality and the workforce in the United States

In Better quality of work life through productivity. Tokyo: Asian Productivity Organization.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 journal article

Robust design - a new tool for health care quality?

Quality Management in Health Care.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 conference paper

Software quality is different

Conference proceedings : March 10 & 11, 1992, Westin St. Francis Hotel, San Francisco, California. Wilton, CT : Juran Institute.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 conference paper

Ten clear trends for the next ten years

IMPRO 92: 10th Annual conference on managing for total quality: Papers. Wilton : Juran Institute.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1992 journal article

Ten lessons learned: How quality management really works in health care

Quality Progress, 25(4).

By: A. Godfrey, D. Berwick & J. Roessner

Source: NC State University Libraries
Added: August 6, 2018

1992 conference paper

The road to TQM: Basic concepts

Top management and quality, 49–67. New York : Hanser.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1991 entry

Foreword

In Managing the total quality transformation. New York: McGraw-Hill.

By: A. Godfrey & A. Endres

Source: NC State University Libraries
Added: August 6, 2018

1991 chapter

Information quality: A key challenge for the 1990s

In The best on quality: targets, improvements, systems. Munchen: Hanser.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1990 book

Curing health care: New strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care (1st ed.)

San Francisco: Jossey-Bass.

By: D. Berwick, A. Godfrey & R. Jane

Source: NC State University Libraries
Added: August 6, 2018

1990 chapter

Graphic methods for quality improvement

In Handbook of statistical methods for engineers and scientists. New York: McGraw-Hill Pub. Co.,

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1990 conference paper

Recent advances in american quality: What we need to compete

The Best of America. Norwalk, CT : Productivity, Inc.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1990 conference paper

Strategic quality management

Conference transactions 1990: "46 years of quality progress". Milwaukee, Wis. : American Soc. for Quality Control.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1989 conference paper

Making quality happen: What works, what doesn't

Proceedings, 33rd EOQC Annual Conference, 18-21 September 1989, Vienna, Austria. Vienna : Osterreichische Vereinigung fu?r Qualita?tssichterung.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1988 chapter

Electronics components industries

In Juran's quality control handbook (4th Ed.). New York: McGraw-Hill,

By: A. Godfrey & R. Kerwin

Source: NC State University Libraries
Added: August 6, 2018

1988 conference paper

Improvement of products and processes: Basic concepts and processes

Improvement and optimization of products and processes: Seminar ; Transactions = Verbesserung und Optimierung von Produkten und Prozessen, 101–106. Bern, Switzerland: European Organization for Quality Control, Committee on Statistical Methods.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1988 chapter

Role of quality in achieving world class competitiveness

In Global competitiveness: getting the U.S. back on track (1st ed.). New York: W.W. Norton.

By: A. Godfrey & P. Kolesar

Source: NC State University Libraries
Added: August 6, 2018

1988 journal article

Should mathematicians teach statistics?

College Mathematics Journal, 19(1), 8–10.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1988 conference paper

The Juran approach to quality management

Improvement and optimization of products and processes: Seminar ; Transactions = Verbesserung und Optimierung von Produkten und Prozessen, 107–117. Bern, Switzerland: European Organization for Quality Control, Committee on Statistical Methods.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1988 journal article

The statistician's role in quality management

Quality Progress, 21(1), 28–33.

By: A. Godfrey, P. Jacobs, B. Joiner & D. Marquardt

Source: NC State University Libraries
Added: August 6, 2018

1988 conference paper

Training and education for company-wide quality management in the United States

Quality training for the 90's: 6th EOQC European Seminar of the Education and Training Committee, September 21-22-23, 1988: proceedings. Paris : AFNOR.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1987 conference paper

Applications of recent methodology in improving the quality of business statistics courses: A process approach

1987 proceedings of the Section on Statistical Education: papers presented at the annual meeting of the American Statistical Association, San Francisco, California, August 17-20, 1987. Alexandria, Va. : The Association.

By: D. Zahn, G. P.G., M. A.B. & L. Shen

Source: NC State University Libraries
Added: August 6, 2018

1987 journal article

Quality by design

Productivity Digest, 5.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1986 book

Modern methods for quality control and improvement

New York: Wiley.

By: A. Godfrey, K. Stephens & H. Wadsworth

Source: NC State University Libraries
Added: August 6, 2018

1986 journal article

The development & application of robust design methods - Taguchi's impact in the United States, (in Japanese)

The development & application of robust design methods - Taguchi's impact in the United States, (in Japanese). Journal of the Japanese Society for Quality Control, 16(2), 33–41.

By: A. Godfrey, M. Phadke & A. Shoemaker

Source: NC State University Libraries
Added: August 6, 2018

1986 journal article

The history and evolution of quality in AT&T

AT & T Technical Journal, 65(2), 9–20.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1985 journal article

Beyond quality control

Boardroom Reports, 14(4), 3–4.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1985 journal article

Comments on the role of statisticians in North American industry

American Statistician, 39(3), 231–232.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1985 conference paper

Training & education for engineers for quality, productivity and reliability

Training & education for engineers for quality, productivity and reliability. IEEE International Conference on Communications, June 23-26, 1985 : Palmer House, Chicago, Illinois, June 23-26, 1985 : communications -facilitating the knowledge revolution : conference record. New York: The Institute of Electrical and Electronics Engineers.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1985 journal article

Training & education in quality and reliability - a modern approach

Training & education in quality and reliability - a modern approach. Communications in Statistics. Theory and Methods, 14(11), 2621–2638.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1985 conference paper

Training and education in quality and reliability

Conference Transactions - Quality Control Conference.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1984 journal article

Guide for selecting an acceptance sampling plan

Journal of Quality Technology, 16(1), 50–55.

By: A. Godfrey & A. Mundel

Source: NC State University Libraries
Added: August 6, 2018

1981 conference paper

Advanced graphical techniques

Conference Transactions - Quality Control Conference.

By: A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018

1980 journal article

LQL indexed plans that are compatible with the structure of MIL-STD-105D

Journal of Quality Technology, 12(1), 40–46.

By: A. Duncan, A. Godfrey, A. Mundel & V. Partridge

Source: NC State University Libraries
Added: August 6, 2018

1978 journal article

Statistical methods in quality assurance

Bell Laboratories Record, 56(10), 232–237.

By: A. Godfrey & A. Hoadley

Source: NC State University Libraries
Added: August 6, 2018

1978 journal article

The new audit for cables

Bell Laboratories Record, 56(11), 277–281.

By: W. French & A. Godfrey

Source: NC State University Libraries
Added: August 6, 2018