A Blanton Godfrey

A Commons for Supply Chain in the Post COVID-19 Era: The Case for a Reformed Strategic National Stockpile

Milbank Quarterly.

To Fight Pandemics, We Need Better Data

Sloan Management Review.

Business environment-supply chain framework and benchmarking supply chain structures Haiti versus China

BENCHMARKING-AN INTERNATIONAL JOURNAL, 25(8), 3021–3044.

Impact of competitive strategy and cost-focus on global supplier switching (reshore and relocation) decisions

JOURNAL OF THE TEXTILE INSTITUTE, 108(8), 1308–1318.

Comprehensive insight into supplier quality and the impact of quality strategies of suppliers on outsourcing decisions

SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL, 21(1), 92–102.

Integration of Six Sigma to traditional quality management theory: an empirical study on organisational performance

Total Quality Management & Business Excellence, 28(13-14), 1526–1543.

Cost of quality

In R. S. K. F. Ruggeri & F. W. Faltin (Eds.), Encyclopedia of statistics in quality and reliability (pp. 446–450). Chichester, England: John Wiley.

Error proofing, healthcare

In R. S. K. F. Ruggeri & F. W. Faltin (Eds.), Encyclopedia of statistics in quality and reliability.

Joseph M. Juran, a perspective on past contributions and future impact

Godfrey, A. B., & Kenett, R. S. (2007, October). QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL, Vol. 23, pp. 653–663.

Management of quality and business statistics

In R. S. K. F. Ruggeri & F. W. Faltin (Eds.), Encyclopedia of statistics in quality and reliability. Chichester, England: John Wiley.

Six Sigma

In R. S. K. F. Ruggeri & F. W. Faltin (Eds.), Encyclopedia of statistics in quality and reliability (pp. 1825–1830). Chichester, England: John Wiley.

The creator of modern quality management - Dr. Joseph M. Juran's contributions, 1987-2000, Juran, quality, and a century of improvement

In Juran, quality, and a century of improvement. Milwaukee, Wis.: ASQ Quality Press.

Answering questions about Six Sigma, from the editor

Six Sigma Forum Magazine, 3(2), 6.

Building a better mousetrap

Quality Digest, 24(1), 12.

From the top: Xerox's leadership commitment

Six Sigma Forum Magazine, 3(4), 14–15.

Is Six Sigma here to stay?, from the editor

Six Sigma Forum Magazine, 3(3), 6.

No need for silver bullets

Six Sigma Forum Magazine, 4(1), 6.

Problem solved. Now what?

Quality Digest, 24(3), 16.

Stand back and help it happen

Quality Digest, 24(4), 14.

Wider and deeper, from the editor

Six Sigma Forum Magazine, 3(4), 6.

Avoiding paralysis by analysis

Quality Digest, 23(10), 2.

Continuing to grow, from the editor

Six Sigma Forum Magazine, 3(1), 6.

Deja vu all over again

Quality Digest, 23(6), 16.

Last impressions, lost customers

Quality Digest, 23(11), 17.

Multiple methodologies

Quality Digest, 23(5).

New trend, new challenges, from the editor

Six Sigma Forum Magazine, 2(1), 6.

Rethinking the sequential mindset: Organizations are just as capable as individuals at parallel processing

Quality Digest, 23(1).

The corporate household

Quality Digest, 23(3), 18.

The forgotten science

Quality Digest, 23(7), 16.

Time to say thank you, from the editor

Six Sigma Forum Magazine, 2(4), 6.

Tools for eliminating errors

Quality Digest, 23(9), 18.

A look at Six Sigma's roots, from the editor

Six Sigma Forum Magazine, 1(3), 6.

An auspicious debut, from the editor

Six Sigma Forum Magazine, 1(2), 4.

Back to basics

Quality Digest, 22(5), 12.

Brave new universes: Do quality tools support multi-dimensional thinking?

Quality Digest, 22(9), 18.

Champions, leaders and DFSS, from the editor

Six Sigma Forum Magazine, 1(3), 6.

Curing health care: New strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care

San Francisco, Calif.: Jossey-Bass.

Design for Six Sigma versus traditional new product development: Just hype or fundamentally different?

Journal of Textile and Apparel Technology and Management, 2(2).

Flying high in fashion

Quality Digest, 22(6), 16.

Gearing up for year two, from the editor

Six Sigma Forum Magazine, 1(4), 6.

In the beginning - Robert W. Galvin talks about how Motorola started Six Sigma and helped spread Its success

Six Sigma Forum Magazine, 1(3), 46–49.

Making money by working smart: Hidden costs are really hidden profits

Quality Digest, 22(11), 14.

Modern methods for quality control and improvement (2nd ed.)

New York: Wiley.

New world of textiles needed

Southern Textile News.

Press no. 2 for poor service

Quality Digest, 22(3), 14.

Quality circles

Quality Digest, 22(2), 16.

Service quality: Still an oxymoron?

Quality Digest, 22(7), 16.

Ten things we know now that we wish we knew then

In A. B. G. D. M. Berwick & J. Roessner (Eds.), Curing health care: new strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care. San Francisco, Calif.: Jossey-Bass.

Understanding customers

In J. J. T. C. A. Cianfrani & J. E. West (Eds.), The ASQ ISO 9000:2000 handbook. Milwaukee, Wisc.: ASQ Quality Press.

What is quality?

Quality Digest, 22(1), 12.

About our new magazine, from the editor,

Six Sigma Forum Magazine, 1(1), 6.

Changed paradigms

Quality Digest, 21(12).

Creating a culture

Quality Digest, 21(5), 18.

Global quality

Quality Digest, 21(1).

Globalization: Trends, challenges, and observations

Quality, the bridge to global competition: proceedings. European Organization for Quality.

Lo stato della qualita negli stati uniti

In T. Conti & P. D. Risi (Eds.), Manuale della qualita? Milano: Il sole 24 ore.

Manual de calidad de Juran (5a ed.)

Madrid: McGraw Hill.

Sharing experiences

Quality Digest, 21(2), 22.

The adequacy of prior controls

Quality Digest, 21(7), 16.

The business case

Quality Digest, 21(9).

The science of quality

Quality Digest, 21(4), 18.

Training that works

Quality Digest, 21(10).

Foolproofization

Quality Digest, 20(6), 18.

Foreword

In The process-centered enterprise: the power of commitments. Boca Raton: St. Lucie Press.

Is quality dead?

Quality Digest, 20(12), 18.

Managing key suppliers

Quality Digest, 20(11), 18.

Planned failures

Quality Digest, 20(3), 16.

Quality jargon

Quality Digest, 20(7), 20.

Self-assessments

Quality Digest, 20(4), 18.

Shooting the messenger

Quality Digest, 20(8), 22.

The new millennium - some predictions about the future of quality

Quality Digest, 20(1), 10.

The right way

Quality Digest, 20(2), 18.

Web site quality

Quality Digest, 20(10), 20.

Back to basics

Quality Digest, 19(2), 22.

Black-belt careers

Quality Digest, 19(11), 20.

Building a scorecard

Quality Digest, 19(12), 16.

Commodity quality

Quality Digest, 19(9), 20.

E-quality

Quality Digest, 19(6), 22.

Job shops

Quality Digest, 19(10), 20.

Juran's quality handbook (5th ed.)

New York: McGraw Hill.

Lasting memories

Quality Digest, 19(8), 18.

New directions in innovation, technology and quality - breakthroughs for the 21st century

43rd European Quality Congress : proceedings book : Madrid, 9-11 June, 1999. Madrid, Spain: Forum Calidad.

Quality control

In A. B. G. M. Juran, R. E. Hoogstoel, & E. G. Schilling (Eds.), Juran's quality handbook (5th ed.). New York: McGraw Hill.

Six Sigma quality

Quality Digest, 19(5), 20.

The Santayana review

Quality Digest, 19(2), 20.

The market side of quality

Quality Digest, 19(3), 20.

Total quality management

In A. B. G. M. Juran, R. E. Hoogstoel, & E. G. Schilling (Eds.), Juran's quality handbook (5th ed.). New York: McGraw Hill.

Enter the internet

Quality Digest, 18(5), 18.

From leadership of quality to quality of leadership: The evolution of quality in the united states

European quality convention: Paris - Palais des Congre?s. [S.l.]: European Foundation for Quality Management.

Graphic methods for quality improvement

In Handbook of statistical methods for engineers and scientists (2nd Ed.). New York: McGraw-Hill.

Hidden costs to society

Quality Digest, 18(6), 18.

Looking back, looking ahead

Quality Digest, 18(10), 20.

Managing quality in the future

Quality Digest, 18(11), 22.

Merger mania

Quality Digest, 18(4), 22.

Quality at home

Quality Digest, 18(2), 17.

Quality in shipping

Quality Digest, 18(8), 20.

Quality research

Quality Digest, 18(12), 22.

Quality research in the United States

European quality convention: Paris - Palais des Congre?s. [S.l.]: European Foundation for Quality Management.

Statistical quality control

Quality Digest, 18(3), 18.

The hidden costs of poor quality

Springs, 37(4), 41–42.

The quality-driven future

Quality Digest, 18(1), 19.

The right language

Quality Digest, 18(7), 18.

A model for business excellence

Quality Digest, 17(1), 17.

A short history of managing for quality in health care

In The handbook for managing change in health care. Milwaukee, Wis.: ASQC Quality Press.

Entropy

Quality Digest, 17(6), 19.

Future trends: Expansion of quality management concepts, methods and tools to all industries - part 2

Quality Observer, 6(10), 40–46.

ISQua position paper: A response - improving health care quality - is standardization the answer?

International Journal for Quality in Health Care, 9(5).

Integrating quality and productivity with strategic business performance

Productivity Digest, 16(5), 22–31.

Is the customer always right?

Quality Digest, 17(7), 15.

Physics and quality

Quality Digest, 17(12), 17.

Quality government

Quality Digest, 17(5), 17.

R & D quality

R & D quality. Quality Digest, 17(3), 19.

Rapidly changing role of the quality professional

Productivity Digest, 16(5), 38–42.

Reinventing reengineering

Quality Digest, 17(8), 17.

Spiders, scoreboards and instrument panels

Quality Digest, 17(11), 17.

Statistical standards and quality

Quality Digest, 17(10), 21.

The Interaction of ISO standards, total quality management and regulations

51st session of the international statistical institute, 18-26 August 1997, I?stanbul. Ankara : DI?E.

The bottom line

Quality Digest, 17(2), 17.

The new CQO

Quality Digest, 17(4), 17.

The tough stuff

Quality Digest, 17(9), 19.

Views and lessons learned at the top

In Improving R&D performance the Juran way. New York: John Wiley.

Blitz teams

Quality Digest, 16(10), 15.

Cost of quality - part 2

Quality Digest, 16(5), 17.

Cost of quality revisited

Quality Digest, 16(4), 21.

Creativity, innovation and quality

Quality Digest, 16(12), 17.

Customer loyalty

Quality Digest, 16(1), 15.

Foreword

In Data quality for the information age. Boston: Artech House.

Getting the word out

Quality Digest, 16(6), 17.

Information quality

Quality Digest, 16(7), 17.

Integrating quality and strategic planning

Quality Digest, 16(3), 15.

Learning and working together, in "Fifty years of quality: An anniversary perspective" by March Laree Jacques

TQM Magazine, 8(4), 12–13.

Life-cycle costs

Quality Digest, 16(11), 21.

Not invented here

Quality Digest, 16(2), 15.

Quality education

Quality Digest, 16(8), 21.

Quality health care

Quality Digest, 16(9), 15.

The 'How To' factor

European Child & Adolescent Psychiatry, 3(1), 26–27.

10 quality trends

Executive Excellence, 12(7), 10–11.

Beyond the basics - revolutionary versus evolutionary rates of change

39th EOQ annual congress : proceedings June 13-[15] 1995. Zu?rich: vdf Hochschulverlag.

But it takes too long?

Quality Progress, 28(7), 51–55.

Critical issues in service quality management

Creating superior customer value in a service organization. Milwaukee, WI: American Society for Quality.

Customer loyalty and satisfaction

ASQC 49th annual quality congress proceedings: May 22-25, 1995, Cincinnati, Ohio. Milwaukee, Wis. : American Soc. for Quality Control.

Preface

In Managerial breakthrough: the classic book on improving management performance (Rev. ed.). New York: McGraw-Hill.

Quality management and the bottom line

Global strategies for competitive advantage: the quality challenge of the future ; conference proceedings. Wilton, Conn. : Juran Institute.

Review of building total quality by Tito Conti

Quality Progress, 28(7), 131–132.

Ten areas for future research in total quality management

In Quality in higher education. New Brunswick, U.S.A.: Transaction Publishers.

The Malcolm Baldrige National Quality Award: Seven years of progress - 7000 Lessons Learned

In Best on Quality, Vol. 5. Milwaukee, Wis.: ASQC Quality Press.

The dreaded not-invented-here syndrome

IMPRP 95 1995 -- Juran Institute -- Orlando, Fl. Wilton, Conn. : Juran Institute.

The role of statistics in modern quality management

Proceedings, 6st Seminar of the EOQ Committee on Statistical Methods: "improving decision processes using statistical tools": organized by the Hungarian National Committee for EOQ, Budapest (Hotel Gelle?rt), Hungary, October 5-6 1995. Bern, Switzerland : European Organization for Quality, Committee on Statistical Methods.

Exceeding customer quality expectations - beyond 1994

Exceeding customer quality expectations - beyond 1994: 44th annual conference, March 23 - 25, 1994, Peabody Hotel, Memphis, Tennessee. Greensboro, NC : ASQC.

Foreword

In Quality wars: the triumphs and defeats of American business. New York: Free Press.

Quality improvement tools

Rediscovering the fundamentals to reinvent the future

IMPRO 94: Rediscovering quality: the next steps: conference proceedings: November 16-17, 1994, Orlando, Florida. Wilton, Conn. : Juran Institute.

Revolution in health care quality

38th EOQ Annual Congress : Lisbon, Portugal : proceedings : EOQ 94. Portugal:European Organization for Quality.

Self- assessment using the malcolm baldrige national quality award

The use of quality award criteria and models for self-assessment purposes : Milano, Italy, Thursday and Friday, March 3 - 4, 1994, 67–77. Bern: European Organization for Quality.

Information quality: An important challenge for modern quality management

EOQ '93 World Quality Congress, Helsinki, Finland: proceedings. Espoo, Finland : Finnish Society for Quality.

Service quality versus manufacturing quality - five myths exploded

In E. E. Scheuing & W. F. Christopher (Eds.), The Service quality handbook: with contributions from 57 international experts. New York: American Management Association.

Ten areas for future research in Total Quality Management

Journal of Quality Management (Greenwich, Conn.), 1(1), 47–70.

Improving senior management in health care: An end to the double standard

Quality Connection: News from the National Demonstration Project on Quality Improvement in Health Care, 1(4).

Quality and the workforce in the United States

In Better quality of work life through productivity. Tokyo: Asian Productivity Organization.

Robust design - a new tool for health care quality?

Quality Management in Health Care.

Software quality is different

Conference proceedings : March 10 & 11, 1992, Westin St. Francis Hotel, San Francisco, California. Wilton, CT : Juran Institute.

Ten clear trends for the next ten years

IMPRO 92: 10th Annual conference on managing for total quality: Papers. Wilton : Juran Institute.

Ten lessons learned: How quality management really works in health care

Quality Progress, 25(4).

The road to TQM: Basic concepts

Top management and quality, 49–67. New York : Hanser.

Foreword

In Managing the total quality transformation. New York: McGraw-Hill.