@article{a commons for supply chain in the post covid-19 era: the case for a reformed strategic national stockpile_2020, journal={Milbank Quarterly}, year={2020}, month={Nov} } @article{to fight pandemics, we need better data_2020, journal={Sloan Management Review}, year={2020}, month={Aug} } @article{uluskan_godfrey_2018, title={Business environment-supply chain framework and benchmarking supply chain structures Haiti versus China}, volume={25}, ISSN={["1758-4094"]}, DOI={10.1108/BIJ-11-2017-0293}, abstractNote={ Purpose The purpose of this paper is to develop a supply chain management framework covering different business environment levels, that is, macro, micro and supply chain levels, and also to evaluate Haiti vs China as apparel-sourcing partners by assessing macro-level, supply-chain-level and micro-level environments from the US apparel buyers’ perspective. }, number={8}, journal={BENCHMARKING-AN INTERNATIONAL JOURNAL}, author={Uluskan, Meryem and Godfrey, A. Blanton}, year={2018}, month={Nov}, pages={3021–3044} } @article{uluskan_godfrey_joines_2017, title={Impact of competitive strategy and cost-focus on global supplier switching (reshore and relocation) decisions}, volume={108}, ISSN={["1754-2340"]}, DOI={10.1080/00405000.2016.1245596}, abstractNote={Abstract This study analyzes how global supplier switching decisions (reshore and relocate) are influenced by the buyers’ cost-focus and competitive strategies. Comprehensive survey data were gathered from US textile and apparel industry. The analysis revealed that the buyers with distinct competitive strategies such as Made-in-USA, speed-to-market are likely to have significantly higher proportions of reshoring activities. Furthermore, large companies and retailers are shown to be more cost-focused than small and manufacturing companies, respectively. Finally, cost-focused companies are shown to be more likely to switch their international suppliers. By analyzing the buyer side of supplier-switching and identifying the common features of companies engaging in reshoring or relocation, our analysis enables us to better interpret international supplier-switching. While other studies have regarded the superior performance of the prospective supplier or the external issues as the main factors, we emphasize the impact of internal dynamics of buyers on the international supplier-switching processes.}, number={8}, journal={JOURNAL OF THE TEXTILE INSTITUTE}, publisher={Informa UK Limited}, author={Uluskan, Meryem and Godfrey, A. Blanton and Joines, Jeff A.}, year={2017}, pages={1308–1318} } @article{uluskan_joines_godfrey_2016, title={Comprehensive insight into supplier quality and the impact of quality strategies of suppliers on outsourcing decisions}, volume={21}, ISSN={["1758-6852"]}, DOI={10.1108/scm-04-2015-0140}, abstractNote={ Purpose – This study aims to provide a comprehensive insight into the role of the quality management (QM) systems in international suppliers (e.g. ISO, Total Quality Management, Lean and Six Sigma) on outsourcing decisions of buyer companies with regard to reshoring activities. }, number={1}, journal={SUPPLY CHAIN MANAGEMENT-AN INTERNATIONAL JOURNAL}, publisher={Emerald}, author={Uluskan, Meryem and Joines, Jeffrey A. and Godfrey, A. Blanton}, year={2016}, pages={92–102} } @article{uluskan_godfrey_joines_2016, title={Integration of Six Sigma to traditional quality management theory: an empirical study on organisational performance}, volume={28}, ISSN={1478-3363 1478-3371}, url={http://dx.doi.org/10.1080/14783363.2016.1150173}, DOI={10.1080/14783363.2016.1150173}, abstractNote={This paper integrates Six Sigma (SS) practices into traditional quality management (QM) theory by investigating its relation to traditional QM practices as well as its direct effect on organisational performance. This research used Path Analysis, a special case of SEM, through which the research hypotheses were evaluated. The paper uses survey data collected from US textile and apparel industry members. As an important contribution to previous literature, the results suggest that overall performance appears to be favourably and directly influenced by successful implementation of both SS and Customer Relationship Management (CRM). Therefore, SS practices are concluded to directly impact organisational performance rather than being complementary to traditional QM practices. Considering the social and technical (soft and hard) dimensions of QM, our study has found a significant path to SS from process management (PM), but not from other soft aspects. This showed that textile and apparel companies’ SS applications are dominated by hard quality practices, but they have not been yet widely linked with social dimensions such as CRM or Employee Relationship Management (ERM). Results also indicate that ERM has a direct impact on PM and CRM, and Top Management has direct positive links to CRM and ERM.}, number={13-14}, journal={Total Quality Management & Business Excellence}, publisher={Informa UK Limited}, author={Uluskan, Meryem and Godfrey, A. Blanton and Joines, Jeffrey A.}, year={2016}, month={Feb}, pages={1526–1543} } @inbook{godfrey_2007, title={Cost of quality}, ISBN={9780470018613}, booktitle={Encyclopedia of statistics in quality and reliability}, publisher={Chichester, England: John Wiley}, author={Godfrey, A. B.}, editor={F. Ruggeri, R. S. Kenett and Faltin, F. W.Editors}, year={2007}, pages={446–450} } @inbook{nakajo_clapp_blanton_2007, title={Error proofing, healthcare}, ISBN={9780470018613}, DOI={10.1002/9780470061572.eqr409}, abstractNote={Abstract}, booktitle={Encyclopedia of statistics in quality and reliability}, publisher={Chichester, England: John Wiley}, author={Nakajo, T. and Clapp, T. G. and Blanton, G. A.}, editor={Ruggeri, R. S. Kenett F. and Faltin, F. W.Editors}, year={2007} } @article{godfrey_kenett_2007, title={Joseph M. Juran, a perspective on past contributions and future impact}, volume={23}, ISSN={["1099-1638"]}, DOI={10.1002/qre.861}, abstractNote={Abstract}, number={6}, journal={QUALITY AND RELIABILITY ENGINEERING INTERNATIONAL}, author={Godfrey, A. Blanton and Kenett, Ron S.}, year={2007}, month={Oct}, pages={653–663} } @inbook{godfrey_leon_2007, title={Management of quality and business statistics}, ISBN={9780470018613}, booktitle={Encyclopedia of statistics in quality and reliability}, publisher={Chichester, England: John Wiley}, author={Godfrey, A. B. and Leon, R.}, editor={F. Ruggeri, R. S. Kenett and Faltin, F W.Editors}, year={2007} } @inbook{godfrey_2007, title={Six Sigma}, ISBN={9780470018613}, booktitle={Encyclopedia of statistics in quality and reliability}, publisher={Chichester, England: John Wiley}, author={Godfrey, A. B.}, editor={F. Ruggeri, R. S. Kenett and Faltin, F. W.Editors}, year={2007}, pages={1825–1830} } @inbook{godfrey_2005, title={The creator of modern quality management - Dr. Joseph M. Juran's contributions, 1987-2000, Juran, quality, and a century of improvement}, ISBN={9780873896351}, booktitle={Juran, quality, and a century of improvement}, publisher={Milwaukee, Wis.: ASQ Quality Press}, author={Godfrey, A.B.}, year={2005} } @article{godfrey_2004, title={Answering questions about Six Sigma, from the editor}, volume={3}, number={2}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2004}, pages={6} } @article{godfrey_2004, title={Building a better mousetrap}, volume={24}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2004}, pages={12} } @article{godfrey_2004, title={From the top: Xerox's leadership commitment}, volume={3}, number={4}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2004}, pages={14–15} } @article{godfrey_2004, title={Is Six Sigma here to stay?, from the editor}, volume={3}, number={3}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2004}, pages={6} } @article{godfrey_2004, title={No need for silver bullets}, volume={4}, number={1}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2004}, pages={6} } @article{godfrey_2004, title={Problem solved. Now what?}, volume={24}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2004}, pages={16} } @article{godfrey_2004, title={Stand back and help it happen}, volume={24}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2004}, pages={14} } @article{godfrey_2004, title={Wider and deeper, from the editor}, volume={3}, number={4}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2004}, pages={6} } @article{godfrey_2003, title={Avoiding paralysis by analysis}, volume={23}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={2} } @article{godfrey_2003, title={Continuing to grow, from the editor}, volume={3}, number={1}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2003}, pages={6} } @article{godfrey_2003, title={Deja vu all over again}, volume={23}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={16} } @article{godfrey_2003, title={Last impressions, lost customers}, volume={23}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={17} } @article{godfrey_2003, title={Multiple methodologies}, volume={23}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003} } @article{godfrey_2003, title={New trend, new challenges, from the editor}, volume={2}, number={1}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2003}, pages={6} } @article{godfrey_2003, title={Rethinking the sequential mindset: Organizations are just as capable as individuals at parallel processing}, volume={23}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003} } @article{godfrey_2003, title={The corporate household}, volume={23}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={18} } @article{godfrey_2003, title={The forgotten science}, volume={23}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={16} } @article{godfrey_2003, title={Time to say thank you, from the editor}, volume={2}, number={4}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2003}, pages={6} } @article{godfrey_2003, title={Tools for eliminating errors}, volume={23}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2003}, pages={18} } @article{godfrey_2002, title={A look at Six Sigma's roots, from the editor}, volume={1}, number={3}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2002}, pages={6} } @article{godfrey_2002, title={An auspicious debut, from the editor}, volume={1}, number={2}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2002}, pages={4} } @article{godfrey_2002, title={Back to basics}, volume={22}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={12} } @article{godfrey_2002, title={Brave new universes: Do quality tools support multi-dimensional thinking?}, volume={22}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={18} } @article{godfrey_2002, title={Champions, leaders and DFSS, from the editor}, volume={1}, number={3}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2002}, pages={6} } @book{berwick_godfrey_jane_2002, title={Curing health care: New strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care}, ISBN={9780787964528}, publisher={San Francisco, Calif.: Jossey-Bass}, author={Berwick, D. and Godfrey, A.B. and Jane, R.}, year={2002} } @article{godfrey_clapp_2002, title={Design for Six Sigma versus traditional new product development: Just hype or fundamentally different?}, volume={2}, number={2}, journal={Journal of Textile and Apparel Technology and Management}, author={Godfrey, A. B. and Clapp, T.}, year={2002} } @article{godfrey_2002, title={Flying high in fashion}, volume={22}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={16} } @article{godfrey_2002, title={Gearing up for year two, from the editor}, volume={1}, number={4}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2002}, pages={6} } @article{godfrey_2002, title={In the beginning - Robert W. Galvin talks about how Motorola started Six Sigma and helped spread Its success}, volume={1}, number={3}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2002}, pages={46–49} } @article{godfrey_2002, title={Making money by working smart: Hidden costs are really hidden profits}, volume={22}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={14} } @book{wadsworth_stephens_godfrey_2002, title={Modern methods for quality control and improvement (2nd ed.)}, ISBN={9780471299738}, publisher={New York: Wiley}, author={Wadsworth, H.M. and Stephens, K.S. and Godfrey, A.B.}, year={2002} } @article{godfrey_2002, title={New world of textiles needed}, journal={Southern Textile News}, author={Godfrey, A.B.}, year={2002} } @article{godfrey_2002, title={Press no. 2 for poor service}, volume={22}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={14} } @article{godfrey_2002, title={Quality circles}, volume={22}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={16} } @article{godfrey_2002, title={Service quality: Still an oxymoron?}, volume={22}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={16} } @inbook{berwick_godfrey_jane_2002, title={Ten things we know now that we wish we knew then}, ISBN={9780787964528}, booktitle={Curing health care: new strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care}, publisher={San Francisco, Calif.: Jossey-Bass}, author={Berwick, D.M. and Godfrey, A.B. and Jane, R.}, editor={D. M. Berwick, A. B. Godfrey and Roessner, J.Editors}, year={2002} } @inbook{godfrey_2002, title={Understanding customers}, ISBN={9780873895224}, booktitle={The ASQ ISO 9000:2000 handbook}, publisher={Milwaukee, Wisc.: ASQ Quality Press}, author={Godfrey, A.B.}, editor={C. A. Cianfrani, J. J. Tsiakals and West, J. E.Editors}, year={2002} } @article{godfrey_2002, title={What is quality?}, volume={22}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2002}, pages={12} } @article{godfrey_2001, title={About our new magazine, from the editor,}, volume={1}, number={1}, journal={Six Sigma Forum Magazine}, author={Godfrey, A.B.}, year={2001}, pages={6} } @article{godfrey_2001, title={Changed paradigms}, volume={21}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001} } @article{godfrey_2001, title={Creating a culture}, volume={21}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001}, pages={18} } @article{godfrey_2001, title={Global quality}, volume={21}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001} } @inproceedings{godfrey_2001, title={Globalization: Trends, challenges, and observations}, ISBN={9789630031806}, booktitle={Quality, the bridge to global competition: proceedings.}, publisher={European Organization for Quality}, author={Godfrey, A.B.}, year={2001} } @inbook{godfrey_2001, title={Lo stato della qualita negli stati uniti}, ISBN={9788883632105}, booktitle={Manuale della qualita?}, publisher={Milano: Il sole 24 ore}, author={Godfrey, A.B.}, editor={T. Conti and Risi, P. DeEditors}, year={2001} } @book{juran_godfrey_2001, title={Manual de calidad de Juran (5a ed.)}, ISBN={9788448130060}, publisher={Madrid: McGraw Hill}, author={Juran, J.M. and Godfrey, A.B.}, year={2001} } @article{godfrey_2001, title={Sharing experiences}, volume={21}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001}, pages={22} } @article{godfrey_2001, title={The adequacy of prior controls}, volume={21}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001}, pages={16} } @article{godfrey_2001, title={The business case}, volume={21}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001} } @article{godfrey_2001, title={The science of quality}, volume={21}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001}, pages={18} } @article{godfrey_2001, title={Training that works}, volume={21}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2001} } @article{godfrey_2000, title={Foolproofization}, volume={20}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={18} } @misc{godfrey_2000, title={Foreword}, ISBN={9781574442397}, journal={The process-centered enterprise: the power of commitments}, publisher={Boca Raton: St. Lucie Press}, author={Godfrey, A.B.}, year={2000} } @article{godfrey_2000, title={Is quality dead?}, volume={20}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={18} } @article{godfrey_2000, title={Managing key suppliers}, volume={20}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={18} } @article{godfrey_2000, title={Planned failures}, volume={20}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={16} } @article{godfrey_2000, title={Quality jargon}, volume={20}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={20} } @article{godfrey_2000, title={Self-assessments}, volume={20}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={18} } @article{godfrey_2000, title={Shooting the messenger}, volume={20}, number={8}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={22} } @article{godfrey_2000, title={The new millennium - some predictions about the future of quality}, volume={20}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={10} } @article{godfrey_2000, title={The right way}, volume={20}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={18} } @article{godfrey_2000, title={Web site quality}, volume={20}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={2000}, pages={20} } @article{godfrey_1999, title={Back to basics}, volume={19}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={22} } @article{godfrey_1999, title={Black-belt careers}, volume={19}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @article{godfrey_1999, title={Building a scorecard}, volume={19}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={16} } @article{godfrey_1999, title={Commodity quality}, volume={19}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @article{godfrey_1999, title={E-quality}, volume={19}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={22} } @article{godfrey_1999, title={Job shops}, volume={19}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @book{juran_godfrey_1999, title={Juran's quality handbook (5th ed.)}, ISBN={9780070340039}, publisher={New York: McGraw Hill}, author={Juran, J.M. and Godfrey, A.B.}, year={1999} } @article{godfrey_1999, title={Lasting memories}, volume={19}, number={8}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={18} } @inproceedings{godfrey_babe_1999, title={New directions in innovation, technology and quality - breakthroughs for the 21st century}, ISBN={9788493088200}, booktitle={43rd European Quality Congress : proceedings book : Madrid, 9-11 June, 1999}, publisher={Madrid, Spain: Forum Calidad}, author={Godfrey, A. B. and Babe, I.}, year={1999} } @inbook{juran_godfrey_1999, title={Quality control}, ISBN={9781591244042}, booktitle={Juran's quality handbook (5th ed.)}, publisher={New York: McGraw Hill}, author={Juran, J.M. and Godfrey, A.B.}, editor={M. Juran, A. B. Godfrey and R. E. Hoogstoel and Schilling, E. G.Editors}, year={1999} } @article{godfrey_1999, title={Six Sigma quality}, volume={19}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @article{godfrey_1999, title={The Santayana review}, volume={19}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @article{godfrey_1999, title={The market side of quality}, volume={19}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1999}, pages={20} } @inbook{godfrey_juran_1999, title={Total quality management}, ISBN={9781591244042}, booktitle={Juran's quality handbook (5th ed.)}, publisher={New York: McGraw Hill}, author={Godfrey, A.B. and Juran, J.M.}, editor={M. Juran, A. B. Godfrey and R. E. Hoogstoel and Schilling, E. G.Editors}, year={1999} } @article{godfrey_1998, title={Enter the internet}, volume={18}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={18} } @inproceedings{godfrey_1998, title={From leadership of quality to quality of leadership: The evolution of quality in the united states}, booktitle={European quality convention: Paris - Palais des Congre?s}, publisher={[S.l.]: European Foundation for Quality Management}, author={Godfrey, A.B.}, year={1998} } @inbook{godfrey_1998, title={Graphic methods for quality improvement}, ISBN={9780070676787}, booktitle={Handbook of statistical methods for engineers and scientists (2nd Ed.)}, publisher={New York: McGraw-Hill}, author={Godfrey, A.B.}, year={1998} } @article{godfrey_1998, title={Hidden costs to society}, volume={18}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={18} } @article{godfrey_1998, title={Looking back, looking ahead}, volume={18}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={20} } @article{godfrey_1998, title={Managing quality in the future}, volume={18}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={22} } @article{godfrey_1998, title={Merger mania}, volume={18}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={22} } @article{godfrey_1998, title={Quality at home}, volume={18}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={17} } @article{godfrey_1998, title={Quality in shipping}, volume={18}, number={8}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={20} } @article{godfrey_1998, title={Quality research}, volume={18}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={22} } @inproceedings{godfrey_1998, title={Quality research in the United States}, booktitle={European quality convention: Paris - Palais des Congre?s}, publisher={[S.l.]: European Foundation for Quality Management}, author={Godfrey, A.B.}, year={1998} } @article{godfrey_1998, title={Statistical quality control}, volume={18}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={18} } @article{godfrey_1998, title={The hidden costs of poor quality}, volume={37}, number={4}, journal={Springs}, author={Godfrey, A.B.}, year={1998}, pages={41–42} } @article{godfrey_1998, title={The quality-driven future}, volume={18}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={19} } @article{godfrey_1998, title={The right language}, volume={18}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1998}, pages={18} } @article{godfrey_1997, title={A model for business excellence}, volume={17}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @inbook{godfrey_1997, title={A short history of managing for quality in health care}, ISBN={9780873894036}, booktitle={The handbook for managing change in health care}, publisher={Milwaukee, Wis.: ASQC Quality Press}, author={Godfrey, A.B.}, year={1997} } @article{godfrey_1997, title={Entropy}, volume={17}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={19} } @article{godfrey_1997, title={Future trends: Expansion of quality management concepts, methods and tools to all industries - part 2}, volume={6}, number={10}, journal={Quality Observer}, author={Godfrey, A.B.}, year={1997}, pages={40–46} } @article{godfrey_halder_1997, title={ISQua position paper: A response - improving health care quality - is standardization the answer?}, volume={9}, number={5}, journal={International Journal for Quality in Health Care}, author={Godfrey, A.B. and Halder, R.B.}, year={1997} } @article{godfrey_chua_1997, title={Integrating quality and productivity with strategic business performance}, volume={16}, number={5}, journal={Productivity Digest}, author={Godfrey, A.B. and Chua, R.C.H.}, year={1997}, pages={22–31} } @article{godfrey_1997, title={Is the customer always right?}, volume={17}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={15} } @article{godfrey_1997, title={Physics and quality}, volume={17}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={Quality government}, volume={17}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={R & D quality}, volume={17}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={19} } @article{godfrey_defeo_1997, title={Rapidly changing role of the quality professional}, volume={16}, number={5}, journal={Productivity Digest}, author={Godfrey, A.B. and DeFeo, J.A.}, year={1997}, pages={38–42} } @article{godfrey_1997, title={Reinventing reengineering}, volume={17}, number={8}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={Spiders, scoreboards and instrument panels}, volume={17}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={Statistical standards and quality}, volume={17}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={21} } @inproceedings{godfrey_1997, title={The Interaction of ISO standards, total quality management and regulations}, booktitle={51st session of the international statistical institute, 18-26 August 1997, I?stanbul}, publisher={Ankara : DI?E}, author={Godfrey, A.B.}, year={1997} } @article{godfrey_1997, title={The bottom line}, volume={17}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={The new CQO}, volume={17}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={17} } @article{godfrey_1997, title={The tough stuff}, volume={17}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1997}, pages={19} } @inbook{godfrey_1997, title={Views and lessons learned at the top}, ISBN={9780471163701}, booktitle={Improving R&D performance the Juran way}, publisher={New York: John Wiley}, author={Godfrey, A.B.}, year={1997} } @article{godfrey_1996, title={Blitz teams}, volume={16}, number={10}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={15} } @article{godfrey_1996, title={Cost of quality - part 2}, volume={16}, number={5}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={17} } @article{godfrey_1996, title={Cost of quality revisited}, volume={16}, number={4}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={21} } @article{godfrey_1996, title={Creativity, innovation and quality}, volume={16}, number={12}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={17} } @article{godfrey_1996, title={Customer loyalty}, volume={16}, number={1}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={15} } @misc{godfrey_1996, title={Foreword}, ISBN={9780890068830}, journal={Data quality for the information age}, publisher={Boston: Artech House}, author={Godfrey, A.B.}, year={1996} } @article{godfrey_1996, title={Getting the word out}, volume={16}, number={6}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={17} } @article{godfrey_1996, title={Information quality}, volume={16}, number={7}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={17} } @article{godfrey_1996, title={Integrating quality and strategic planning}, volume={16}, number={3}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={15} } @article{godfrey_1996, title={Learning and working together, in "Fifty years of quality: An anniversary perspective" by March Laree Jacques}, volume={8}, number={4}, journal={TQM Magazine}, author={Godfrey, A.B.}, year={1996}, pages={12–13} } @article{godfrey_1996, title={Life-cycle costs}, volume={16}, number={11}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={21} } @article{godfrey_1996, title={Not invented here}, volume={16}, number={2}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={15} } @article{godfrey_1996, title={Quality education}, volume={16}, number={8}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={21} } @article{godfrey_1996, title={Quality health care}, volume={16}, number={9}, journal={Quality Digest}, author={Godfrey, A. B.}, year={1996}, pages={15} } @article{godfrey_1996, title={The 'How To' factor}, volume={3}, number={1}, journal={European Child & Adolescent Psychiatry}, author={Godfrey, A.B.}, year={1996}, pages={26–27} } @article{godfrey_1995, title={10 quality trends}, volume={12}, number={7}, journal={Executive Excellence}, author={Godfrey, A.B.}, year={1995}, pages={10–11} } @inproceedings{godfrey_1995, title={Beyond the basics - revolutionary versus evolutionary rates of change}, ISBN={9783728122452}, booktitle={39th EOQ annual congress : proceedings June 13-[15] 1995}, publisher={Zu?rich: vdf Hochschulverlag}, author={Godfrey, A. B.}, year={1995} } @article{godfrey_early_1995, title={But it takes too long?}, volume={28}, number={7}, journal={Quality Progress}, author={Godfrey, A.B. and Early, J.F.}, year={1995}, pages={51–55} } @inproceedings{godfrey_1995, title={Critical issues in service quality management}, booktitle={Creating superior customer value in a service organization}, publisher={Milwaukee, WI: American Society for Quality}, author={Godfrey, A. B.}, year={1995} } @inproceedings{godfrey_1995, title={Customer loyalty and satisfaction}, booktitle={ASQC 49th annual quality congress proceedings: May 22-25, 1995, Cincinnati, Ohio}, publisher={Milwaukee, Wis. : American Soc. for Quality Control}, author={Godfrey, A.B.}, year={1995} } @misc{godfrey_1995, title={Preface}, ISBN={9780070340374}, journal={Managerial breakthrough: the classic book on improving management performance (Rev. ed.)}, publisher={New York: McGraw-Hill}, author={Godfrey, A.B.}, year={1995} } @inproceedings{godfrey_1995, title={Quality management and the bottom line}, booktitle={Global strategies for competitive advantage: the quality challenge of the future ; conference proceedings}, publisher={Wilton, Conn. : Juran Institute}, author={Godfrey, A.B.}, year={1995} } @article{godfrey_1995, title={Review of building total quality by Tito Conti}, volume={28}, number={7}, journal={Quality Progress}, author={Godfrey, A.B.}, year={1995}, pages={131–132} } @inbook{godfrey_1995, title={Ten areas for future research in total quality management}, ISBN={9781560001904}, booktitle={Quality in higher education}, publisher={New Brunswick, U.S.A.: Transaction Publishers}, author={Godfrey, A.B.}, year={1995} } @inbook{godfrey_1995, title={The Malcolm Baldrige National Quality Award: Seven years of progress - 7000 Lessons Learned}, ISBN={9780873892865}, booktitle={Best on Quality, Vol. 5}, publisher={Milwaukee, Wis.: ASQC Quality Press}, author={Godfrey, A.B.}, year={1995} } @inproceedings{godfrey_1995, title={The dreaded not-invented-here syndrome}, booktitle={IMPRP 95 1995 -- Juran Institute -- Orlando, Fl.}, publisher={Wilton, Conn. : Juran Institute}, author={Godfrey, A.B.}, year={1995} } @inproceedings{godfrey_1995, title={The role of statistics in modern quality management}, booktitle={Proceedings, 6st Seminar of the EOQ Committee on Statistical Methods: "improving decision processes using statistical tools": organized by the Hungarian National Committee for EOQ, Budapest (Hotel Gelle?rt), Hungary, October 5-6 1995}, publisher={Bern, Switzerland : European Organization for Quality, Committee on Statistical Methods}, author={Godfrey, A.B.}, year={1995} } @inproceedings{godfrey_1994, title={Exceeding customer quality expectations - beyond 1994}, booktitle={Exceeding customer quality expectations - beyond 1994: 44th annual conference, March 23 - 25, 1994, Peabody Hotel, Memphis, Tennessee}, publisher={Greensboro, NC : ASQC}, author={Godfrey, A.B.}, year={1994} } @misc{godfrey_1994, title={Foreword}, ISBN={9780029166840}, journal={Quality wars: the triumphs and defeats of American business}, publisher={New York: Free Press}, author={Godfrey, A.B.}, year={1994} } @article{godfrey_early_1994, title={Quality improvement tools}, author={Godfrey, A.B. and Early, J.F.}, year={1994} } @inproceedings{godfrey_1994, title={Rediscovering the fundamentals to reinvent the future}, booktitle={IMPRO 94: Rediscovering quality: the next steps: conference proceedings: November 16-17, 1994, Orlando, Florida}, publisher={Wilton, Conn. : Juran Institute}, author={Godfrey, A.B.}, year={1994} } @inproceedings{godfrey_1994, title={Revolution in health care quality}, booktitle={38th EOQ Annual Congress : Lisbon, Portugal : proceedings : EOQ 94}, publisher={Portugal:European Organization for Quality}, author={Godfrey, A. B.}, year={1994} } @inproceedings{godfrey_1994, title={Self- assessment using the malcolm baldrige national quality award}, booktitle={The use of quality award criteria and models for self-assessment purposes : Milano, Italy, Thursday and Friday, March 3 - 4, 1994}, publisher={Bern: European Organization for Quality}, author={Godfrey, A. B.}, year={1994}, pages={67–77} } @inproceedings{godfrey_1993, title={Information quality: An important challenge for modern quality management}, ISBN={9789519648811}, booktitle={EOQ '93 World Quality Congress, Helsinki, Finland: proceedings.}, publisher={Espoo, Finland : Finnish Society for Quality}, author={Godfrey, A.B.}, year={1993} } @inbook{godfrey_kammerer_1993, title={Service quality versus manufacturing quality - five myths exploded}, ISBN={9780814401194}, booktitle={The Service quality handbook: with contributions from 57 international experts}, publisher={New York: American Management Association}, author={Godfrey, A.B. and Kammerer, E.G.}, editor={E. E. Scheuing and Christopher, W. F.Editors}, year={1993} } @article{godfrey_1993, title={Ten areas for future research in Total Quality Management}, volume={1}, DOI={10.1080/10686967.1993.11918636}, abstractNote={In the past 15 years, many companies in the United States have made significant changes in the management of quality. For some, these changes have helped the companies achieve stunning results. Some of the ways they have achieved these results are now c..}, number={1}, journal={Journal of Quality Management (Greenwich, Conn.)}, author={Godfrey, A.B.}, year={1993}, pages={47–70} } @article{godfrey_1992, title={Improving senior management in health care: An end to the double standard}, volume={1}, number={4}, journal={Quality Connection: News from the National Demonstration Project on Quality Improvement in Health Care}, author={Godfrey, A.B.}, year={1992} } @inbook{godfrey_1992, title={Quality and the workforce in the United States}, ISBN={9789283321187}, booktitle={Better quality of work life through productivity}, publisher={Tokyo: Asian Productivity Organization}, author={Godfrey, A.B.}, year={1992} } @article{godfrey_1992, title={Robust design - a new tool for health care quality?}, journal={Quality Management in Health Care}, author={Godfrey, A.B.}, year={1992} } @inproceedings{godfrey_1992, title={Software quality is different}, booktitle={Conference proceedings : March 10 & 11, 1992, Westin St. Francis Hotel, San Francisco, California}, publisher={Wilton, CT : Juran Institute}, author={Godfrey, A.B.}, year={1992} } @inproceedings{godfrey_1992, title={Ten clear trends for the next ten years}, booktitle={IMPRO 92: 10th Annual conference on managing for total quality: Papers}, publisher={Wilton : Juran Institute}, author={Godfrey, A.B.}, year={1992} } @article{godfrey_berwick_roessner_1992, title={Ten lessons learned: How quality management really works in health care}, volume={25}, number={4}, journal={Quality Progress}, author={Godfrey, A.B. and Berwick, D.M. and Roessner, J.}, year={1992} } @inproceedings{godfrey_1992, title={The road to TQM: Basic concepts}, ISBN={9783446165953}, booktitle={Top management and quality}, publisher={New York : Hanser}, author={Godfrey, A.B.}, year={1992}, pages={49–67} } @misc{godfrey_endres_1991, title={Foreword}, ISBN={9780070050716}, journal={Managing the total quality transformation}, publisher={New York: McGraw-Hill}, author={Godfrey, A.B. and Endres, A.C.}, year={1991} } @inbook{godfrey_1991, title={Information quality: A key challenge for the 1990s}, ISBN={9783446162914}, booktitle={The best on quality: targets, improvements, systems}, publisher={Munchen: Hanser}, author={Godfrey, A.B.}, year={1991} } @book{berwick_godfrey_jane_1990, title={Curing health care: New strategies for quality improvement: a report on the National Demonstration Project on Quality Improvement in Health Care (1st ed.)}, ISBN={9781555422943}, publisher={San Francisco: Jossey-Bass}, author={Berwick, D.M. and Godfrey, A.B. and Jane, R.}, year={1990} } @inbook{godfrey_1990, title={Graphic methods for quality improvement}, ISBN={9780070676749}, booktitle={Handbook of statistical methods for engineers and scientists}, publisher={New York: McGraw-Hill Pub. Co.,}, author={Godfrey, A.B.}, year={1990} } @inproceedings{godfrey_1990, title={Recent advances in american quality: What we need to compete}, booktitle={The Best of America.}, publisher={Norwalk, CT : Productivity, Inc.}, author={Godfrey, A.B.}, year={1990} } @inproceedings{godfrey_1990, title={Strategic quality management}, booktitle={Conference transactions 1990: "46 years of quality progress"}, publisher={Milwaukee, Wis. : American Soc. for Quality Control}, author={Godfrey, A.B.}, year={1990} } @inproceedings{godfrey_1989, title={Making quality happen: What works, what doesn't}, booktitle={Proceedings, 33rd EOQC Annual Conference, 18-21 September 1989, Vienna, Austria}, publisher={Vienna : Osterreichische Vereinigung fu?r Qualita?tssichterung}, author={Godfrey, A.B.}, year={1989} } @inbook{godfrey_kerwin_1988, title={Electronics components industries}, ISBN={9780070331761}, booktitle={Juran's quality control handbook (4th Ed.)}, publisher={New York: McGraw-Hill,}, author={Godfrey, A.B. and Kerwin, R.E.}, editor={J.M. Juran and Gryna, F. M.Editors}, year={1988} } @inproceedings{godfrey_1988, title={Improvement of products and processes: Basic concepts and processes}, booktitle={Improvement and optimization of products and processes: Seminar ; Transactions = Verbesserung und Optimierung von Produkten und Prozessen}, publisher={Bern, Switzerland: European Organization for Quality Control, Committee on Statistical Methods}, author={Godfrey, A.B.}, year={1988}, pages={101–106} } @inbook{godfrey_kolesar_1988, title={Role of quality in achieving world class competitiveness}, ISBN={9780393025668}, booktitle={Global competitiveness: getting the U.S. back on track (1st ed.)}, publisher={New York: W.W. Norton}, author={Godfrey, A.B. and Kolesar, P.J.}, year={1988} } @article{godfrey_1988, title={Should mathematicians teach statistics?}, volume={19}, DOI={10.1080/07468342.1988.11973074}, abstractNote={A. Blanton Godfrey is Chairman and Chief Executive Officer of the Juran Institute. When the response was written, he was head of the Quality Theory and Technology Department at AT&T Bell Laboratories, Holmdel, New Jersey. The department is responsible for applied research in the area of quality, reliability and productivity. Work includes developing and delivering education and training programs in the areas of experimental design, robust process and product design, reliability estimation, reliability prediction and management methods for quality and productivity. The department also develops statistical software for use throughout AT&T for quality by design, quality control and improvement, and reliability engineering activities. Dr. Godfrey started at Bell Laboratories in 1973 as a member of technical staff in the Theoretical Studies Group. In 1976 he became supervisor of the Quality Theory and Systems Group and was promoted to head of the Network Performance Characterization Department in 1980 and assumed his present job in 1982. A. Blanton Godfrey has an MS. and Ph.D. in Statistics from Florida State University, and a BS in Physics from Virginia Tech. He is a Fellow of the American Statistical Association (Chairman of its Committee on Quality and Productivity for 1986-1987), a member of the American Association for Advancement of Science, American Society for Quality Control, Sigma Xi, and a US delegate to the International Organization for Standardization Technical Committees on Application of Statistics and on Quality Assurance. He is the co-author of Modem Methods for Quality Control and Improvement (with H. M. Wadsworth and K. S. Stephens), John Wiley and Sons, 1986.}, number={1}, journal={College Mathematics Journal}, author={Godfrey, A. Blanton}, year={1988}, pages={8–10} } @inproceedings{godfrey_1988, title={The Juran approach to quality management}, booktitle={Improvement and optimization of products and processes: Seminar ; Transactions = Verbesserung und Optimierung von Produkten und Prozessen}, publisher={Bern, Switzerland: European Organization for Quality Control, Committee on Statistical Methods}, author={Godfrey, A.B.}, year={1988}, pages={107–117} } @article{godfrey_jacobs_joiner_marquardt_1988, title={The statistician's role in quality management}, volume={21}, number={1}, journal={Quality Progress}, author={Godfrey, A.B. and Jacobs, P. and Joiner, B. and Marquardt, D.}, year={1988}, pages={28–33} } @inproceedings{godfrey_1988, title={Training and education for company-wide quality management in the United States}, booktitle={Quality training for the 90's: 6th EOQC European Seminar of the Education and Training Committee, September 21-22-23, 1988: proceedings}, publisher={Paris : AFNOR}, author={Godfrey, A.B.}, year={1988} } @inproceedings{zahn_p.g._a.b._shen_1987, title={Applications of recent methodology in improving the quality of business statistics courses: A process approach}, booktitle={1987 proceedings of the Section on Statistical Education: papers presented at the annual meeting of the American Statistical Association, San Francisco, California, August 17-20, 1987}, publisher={Alexandria, Va. : The Association}, author={Zahn, D.A. Benson and P.G., Godfrey and A.B., Miller R.B. and Shen, L.A.}, year={1987} } @article{godfrey_1987, title={Quality by design}, volume={5}, journal={Productivity Digest}, author={Godfrey, A.B.}, year={1987} } @book{godfrey_stephens_wadsworth_1986, title={Modern methods for quality control and improvement}, ISBN={9780471876953}, publisher={New York: Wiley}, author={Godfrey, A.B. and Stephens, K.S. and Wadsworth, H.M.}, year={1986} } @article{godfrey_1986, title={THE HISTORY AND EVOLUTION OF QUALITY IN AT-AND-T}, volume={65}, ISSN={["8756-2324"]}, DOI={10.1002/j.1538-7305.1986.tb00289.x}, abstractNote={The fundamental concepts and methods of quality control and quality assurance were developed in AT&T. For over 100 years researchers in AT&T Bell Laboratories, managers in AT&T, and engineering and operating personnel in Western Electric (now AT&T Technologies) have developed, applied, and improved methods for inspection, quality control, continuous quality improvement, and quality by design. These methods are used throughout the world today. In the past ten years, there has been a rewakening interest in the fundamental concepts of quality control and quality assurance and an intense effort to apply modern statistical methods to continuously improve quality and productivity. AT&T is still providing strong technical leadership in developing these new methods.}, number={2}, journal={AT&T TECHNICAL JOURNAL}, author={GODFREY, AB}, year={1986}, pages={9–20} } @article{godfrey_phadke_shoemaker_1986, title={The development & application of robust design methods - Taguchi's impact in the United States, (in Japanese)}, volume={16}, number={2}, journal={Journal of the Japanese Society for Quality Control}, author={Godfrey, A.B. and Phadke, M.S. and Shoemaker, A.C.}, year={1986}, pages={33–41} } @article{godfrey_1985, title={Beyond quality control}, volume={14}, number={4}, journal={Boardroom Reports}, author={Godfrey, A.B.}, year={1985}, pages={3–4} } @article{godfrey_1985, title={Comments on the role of statisticians in North American industry}, volume={39}, number={3}, journal={American Statistician}, author={Godfrey, A.B.}, year={1985}, pages={231–232} } @article{godfrey_1985, title={TRAINING AND EDUCATION IN QUALITY AND RELIABILITY - A MODERN APPROACH}, volume={14}, ISSN={["0361-0926"]}, DOI={10.1080/03610928508829066}, abstractNote={United States industry is facing challenges in quality and productivity so great that unprecedented activities are underway to train every member of many companies in statistical quality control. Many of these programs are having immediate, significant payoffs; but other programs are not successful at all. In this talk we explore some of the basic tenets for an effective training and education program for quality and productivity. We outline the elements that we feel are absolutely necessary to accomplish quality and productivity improvements in the corporation. We give examples of how AT&T is approaching the difficult problem of developing and implementing good training and education programs for engineers and factory workers.}, number={11}, journal={COMMUNICATIONS IN STATISTICS-THEORY AND METHODS}, author={GODFREY, AB}, year={1985}, pages={2621–2638} } @inproceedings{godfrey_1985, title={Training & education for engineers for quality, productivity and reliability}, booktitle={IEEE International Conference on Communications, June 23-26, 1985 : Palmer House, Chicago, Illinois, June 23-26, 1985 : communications -facilitating the knowledge revolution : conference record}, publisher={New York: The Institute of Electrical and Electronics Engineers}, author={Godfrey, A. B.}, year={1985} } @inproceedings{godfrey_1985, title={Training and education in quality and reliability}, booktitle={Conference Transactions - Quality Control Conference}, author={Godfrey, A.B.}, year={1985} } @misc{godfrey_mundel_1984, title={GUIDE FOR SELECTION OF AN ACCEPTANCE SAMPLING PLAN}, volume={16}, ISSN={["0022-4065"]}, DOI={10.1080/00224065.1984.11978886}, abstractNote={There are many conditions that affect the choice of an acceptance sampling plan. The International Organization for Standardization (ISO) Technical Committee 69 on Applications of Statistics has formed a working group to prepare a guide to help in choosing the most appropriate plan. In this review we describe the draft guide and discuss how it can be used to assist in selecting the acceptance sampling plan which best fits the needs of the user.}, number={1}, journal={JOURNAL OF QUALITY TECHNOLOGY}, author={GODFREY, AB and MUNDEL, AB}, year={1984}, pages={50–55} } @inproceedings{godfrey_1981, title={Advanced graphical techniques}, booktitle={Conference Transactions - Quality Control Conference}, author={Godfrey, A.B.}, year={1981} } @article{duncan_mundel_godfrey_partridge_1980, title={LQL INDEXED PLANS THAT ARE COMPATIBLE WITH THE STRUCTURE OF MIL-STD-105D}, volume={12}, ISSN={["0022-4065"]}, DOI={10.1080/00224065.1980.11980929}, abstractNote={Acceptance sampling plans indexed by Limiting Quality Levels (LQLs) are derived. These plans are compatible with the structure of MIL-STD-105D. The draft table of LQL indexed plans under discussion by the International Organization for Standardization (ISO) is also presented. This table, or some slightly modified version of it, will soon become an international standard or a part of a more comprehensive standard.}, number={1}, journal={JOURNAL OF QUALITY TECHNOLOGY}, author={DUNCAN, AJ and MUNDEL, AB and GODFREY, AB and PARTRIDGE, VA}, year={1980}, pages={40–46} } @article{godfrey_hoadley_1978, title={Statistical methods in quality assurance}, volume={56}, number={10}, journal={Bell Laboratories Record}, author={Godfrey, A.B. and Hoadley, A.B.}, year={1978}, pages={232–237} } @article{french_godfrey_1978, title={The new audit for cables}, volume={56}, number={11}, journal={Bell Laboratories Record}, author={French, W.L. and Godfrey, A.B.}, year={1978}, pages={277–281} }