@article{cata_2020, title={Gaming masculinity: trolls, fake geeks & the gendered battle for online culture}, volume={37}, ISSN={["1479-5809"]}, DOI={10.1080/15295036.2020.1773014}, abstractNote={Megan Condis’ Gaming Masculinity: Trolls, Fake Geeks, & the Gendered Battle for Online Culture (2018) is a short but powerful book providing a succinct and clear argument of what enables and perpet...}, number={3}, journal={CRITICAL STUDIES IN MEDIA COMMUNICATION}, author={Cata, Alexandra}, year={2020}, month={May}, pages={267–270} }
 @article{cata_2020, title={The Big Nine: How the Tech Titans and Their Thinking Machines Could Warp Humanity}, volume={34}, ISSN={["1552-4574"]}, DOI={10.1177/1050651920910152}, number={3}, journal={JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION}, author={Cata, Alexandra}, year={2020}, month={Jul}, pages={331–334} }
 @article{ding_ranade_cata_2019, title={Boundary of Content Ecology: Chatbots, User Experience, Heuristics, and Pedagogy}, DOI={10.1145/3328020.3353931}, abstractNote={The increasing use of AI-powered chatbots has been transforming how technical communicators interact with users, content, and technologies. Menu-based, rule-based, or AI-powered, chatbots help automate customer service and technical support while moving away from more traditional web- or app-based frameworks. This panel explores how technical communicators design, teach, and evaluate chatbots before discussing lessons about user research, usability testing, information architecture, and new competencies that have to be introduced to prepare technical communication students to work toward/with useful and usable automated content.}, journal={SIGDOC'19: PROCEEDINGS OF THE 37TH ACM INTERNATIONAL CONFERENCE ON THE DESIGN OF COMMUNICATION}, author={Ding, Huiling and Ranade, Nupoor and Cata, Alexandra}, year={2019} }