https://orcid.org/0000-0003-4932-7488
electronic resource management, library accessibility, instructional design and training, ORCID, negotiation
2022 chapter
Growing a Technical Services Learning Culture at NC State University Libraries
In I. M. Givens & S. Slutskaya (Eds.), Transforming Technical Services through Training and Development. ALA Editions.
Ed(s): I. Givens & S. Slutskaya
2022 chapter
Project Management with a Lowercase “p”
Project Management with a Lowercase “p.” In E. German & J. Ballestro (Eds.), Project Management in Technical Services: Practical Tips and Case Studies. ALA Editions.
Ed(s): E. German & J. Ballestro
2021 journal article
Knowledge Bases: The Heart of Resource Management
The Serials Librarian, 80(1-4), 117–121.
2021 chapter
Life cycle package management for print and electronic resources: Cross-training a customer-oriented technical services team
In Advances in Library Administration and Organization (Vol. 42, pp. 83–102).
2020 journal article
An Accessibility Survey of Libraries: Results, Best Practices, and Next Steps
The Serials Librarian.
2019 journal article
ORCID Pop-ups: Starting Small to Disseminate at Large
Serials Review, 45(3), 160–162.
2017 journal article
Reviews
Serials Review, 43(3-4), 306–313.
2017 journal article
The Read Feed—Reviews
Serials Review, 43(1), 104–109.
2016 journal article
From scraps to reams to mobile screens? An update on printing services in academic libraries
College & Undergraduate Libraries, 23(1), 28–43.
2016 conference paper
Gender & Negotiation
Gender & Negotiation. Electronic Resources & Libraries. Presented at the Electronic Resources & Libraries Conference, Austin, Texas.
Event: Electronic Resources & Libraries Conference at Austin, Texas on April 4, 2016
2016 journal article
Troubleshooting Electronic Resources with ILL Data
The Serials Librarian, 70(1-4), 288–294.
2015 journal article
Identifying and Troubleshooting Link-Resolution Issues with ILL Data
Serials Review, 41(1), 23–29.
2014 journal article
The Swets Trap: Understanding the Past to Create the Future
Serials Review, 40(4), 235–237.
2013 journal article
Riding the eBook Wave
Against the Grain, 17(1).
2012 journal article
Gateway to Good Negotiation: From Computer Mediated Communication to Playing Hardball
The Serials Librarian, 62(1-4), 183–188.
2012 book
The Librarian's Guide to Negotiation
2009 chapter
Google Book Search libraries and their digital copies
In W. Miller & R. M. E. Pellen (Eds.), Googlization of libraries. Routledge.
Ed(s): W. Miller & R. Pellen
2008 journal article
Creating a Library Resources Tool for WebCT
Internet Reference Services Quarterly, 13(2-3), 197–207.
2008 journal article
Google Book Search Libraries and Their Digital Copies
Journal of Library Administration, 47(1-2), 125–140.
2008 chapter
Partnering with the Patron
In M. Collins & P. L. Carr (Eds.), Making the transition from paper to electronic journals and resources. New York: Routledge.
Ed(s): M. Collins & P. Carr
2006 journal article
Creating Easy to Update Subject Guides Without Using a Database
College & Undergraduate Libraries, 13(1), 53–57.
2006 journal article
Sexy Like CSI
College & Undergraduate Libraries, 13(2), 47–48.
2004 journal article
Library virtual tours: A case study
Research Strategies, 20(1-2), 77–88.
2004 journal article
Selected List of Periodicals on the Great Plains States and Their Culture
The Serials Librarian, 45(3), 49–82.
2002 journal article
From Scraps to Reams: A Survey of Printing Services in Academic Libraries
College & Research Libraries, 63(4), 342–352.
2002 journal article
Mia in the Conference Room
College & Undergraduate Libraries, 9(1), 19–22.
2002 journal article
Up a Creek? Here's a Paddle
Community & Junior College Libraries, 11(1), 45–56.
Updated: September 22nd, 2023 07:51
2019 - present
2005 - 2019
2003 - 2005
2001 - 2003
1999 - 2000
Updated: September 22nd, 2023 07:51
2016 - 2017
1999 - 2000
1995 - 1998