@article{fedorowicz_payton_chan_kim_te'eni_2023, title={DEI in the IS discipline: What can we do better?}, volume={32}, ISSN={["1873-1198"]}, DOI={10.1016/j.jsis.2023.101775}, abstractNote={Recent diversity, equity, and inclusion (DEI) efforts have made some limited progress in addressing underrepresentation and unequal opportunities for minority members in the Information Systems (IS) academic community. The Association for Information Systems (AIS), as the preeminent global professional society for the IS discipline, is tasked with acting on behalf of its members and their colleagues to achieve equity and inclusion for its diverse membership. This editorial has two aims: (1) to share the extent to which positive changes have been made and also the extent to which underrepresentation still pervades the IS academic community, especially at the senior ranks and in positions of power, and (2) to propose a coordinated, strategic focus that our field, our journals and conferences, and our association (AIS) can take to further improve diversity and inclusion for both junior and senior minority colleagues.}, number={2}, journal={JOURNAL OF STRATEGIC INFORMATION SYSTEMS}, author={Fedorowicz, Jane and Payton, Fay Cobb and Chan, Yolande E. and Kim, Yong Jin and Te'eni, Dov}, year={2023}, month={Jun} }
 @article{payton_yarger_mbarika_2022, title={Black Lives Matter: A perspective from three Black information systems scholars}, volume={32}, ISSN={["1365-2575"]}, DOI={10.1111/isj.12342}, abstractNote={Abstract}, number={1}, journal={INFORMATION SYSTEMS JOURNAL}, author={Payton, Fay Cobb and Yarger, Lynette and Mbarika, Victor}, year={2022}, month={Jan}, pages={222–232} }
 @article{yarger_cobb payton_neupane_2020, title={Algorithmic equity in the hiring of underrepresented IT job candidates}, volume={44}, ISSN={["1468-4535"]}, DOI={10.1108/OIR-10-2018-0334}, abstractNote={
Purpose
The purpose of this paper is to offer a critical analysis of talent acquisition software and its potential for fostering equity in the hiring process for underrepresented IT professionals. The under-representation of women, African-American and Latinx professionals in the IT workforce is a longstanding issue that contributes to and is impacted by algorithmic bias.
}, number={2}, journal={ONLINE INFORMATION REVIEW}, author={Yarger, Lynette and Cobb Payton, Fay and Neupane, Bikalpa}, year={2020}, month={Apr}, pages={383–395} }
 @article{payton_busch_2020, title={Examining Undergraduate Computer Science Participation in North Carolina}, volume={63}, ISSN={["1557-7317"]}, DOI={10.1145/3372122}, abstractNote={Data on CS graduation rates among six academic institutions in NC traces the demographics of those participating (or not) in the discipline.}, number={8}, journal={COMMUNICATIONS OF THE ACM}, author={Payton, Fay Cobb and Busch, Alexa}, year={2020}, month={Aug}, pages={60–68} }
 @article{payton_berki_2019, title={Countering the Negative Image of Women in Computing}, volume={62}, ISSN={["1557-7317"]}, DOI={10.1145/3319422}, abstractNote={A positive image would inspire the capable but underrepresented who might otherwise give up on computing.}, number={5}, journal={COMMUNICATIONS OF THE ACM}, author={Payton, Fay Cobb and Berki, Eleni}, year={2019}, month={May}, pages={56–63} }
 @article{hicklin_ivy_wilson_cobb payton_viswanathan_myers_2019, title={Simulation model of the relationship between cesarean section rates and labor duration}, volume={22}, ISSN={1386-9620 1572-9389}, url={http://dx.doi.org/10.1007/S10729-018-9449-3}, DOI={10.1007/s10729-018-9449-3}, abstractNote={Cesarean delivery is the most common major abdominal surgery in many parts of the world, and it accounts for nearly one-third of births in the United States. For a patient who requires a C-section, allowing prolonged labor is not recommended because of the increased risk of infection. However, for a patient who is capable of a successful vaginal delivery, performing an unnecessary C-section can have a substantial adverse impact on the patient's future health. We develop two stochastic simulation models of the delivery process for women in labor; and our objectives are (i) to represent the natural progression of labor and thereby gain insights concerning the duration of labor as it depends on the dilation state for induced, augmented, and spontaneous labors; and (ii) to evaluate the Friedman curve and other labor-progression rules, including their impact on the C-section rate and on the rates of maternal and fetal complications. To use a shifted lognormal distribution for modeling the duration of labor in each dilation state and for each type of labor, we formulate a percentile-matching procedure that requires three estimated quantiles of each distribution as reported in the literature. Based on results generated by both simulation models, we concluded that for singleton births by nulliparous women with no prior complications, labor duration longer than two hours (i.e., the time limit for labor arrest based on the Friedman curve) should be allowed in each dilation state; furthermore, the allowed labor duration should be a function of dilation state.}, number={4}, journal={Health Care Management Science}, publisher={Springer Science and Business Media LLC}, author={Hicklin, Karen T. and Ivy, Julie S. and Wilson, James R. and Cobb Payton, Fay and Viswanathan, Meera and Myers, Evan R.}, year={2019}, month={Dec}, pages={635–657} }
 @article{nataraj_ivy_payton_norman_2018, title={Diabetes and the hospitalized patient: A cluster analytic framework for characterizing the role of sex, race and comorbidity from 2006 to 2011}, volume={21}, ISSN={["1572-9389"]}, DOI={10.1007/s10729-017-9408-4}, abstractNote={In the US, one in four adults has two or more chronic conditions; this population accounts for two thirds of healthcare spending. Comorbidity, the presence of multiple simultaneous health conditions in an individual, is increasing in prevalence and has been shown to impact patient outcomes negatively. Comorbidities associated with diabetes are correlated with increased incidence of preventable hospitalizations, longer lengths of stay (LOS), and higher costs. This study focuses on sex and race disparities in outcomes for hospitalized adult patients with and without diabetes. The objective is to characterize the impact of comorbidity burden, measured as the Charlson Weighted Index of Comorbidities (WIC), on outcomes including LOS, total charges, and disposition (specifically, probability of routine discharge home). Data from the National Inpatient Sample (2006-2011) were used to build a cluster-analytic framework which integrates cluster analysis with multivariate and logistic regression methods, for several goals: (i) to evaluate impact of these covariates on outcomes; (ii) to identify the most important comorbidities in the hospitalized population; and (iii) to create a simplified WIC score. Results showed that, although hospitalized women had better outcomes than men, the impact of diabetes was worse for women. Also, non-White patients had longer lengths of stay and higher total charges. Furthermore, the simplified WIC performed equivalently in the generalized linear models predicting standardized total charges and LOS, suggesting that this new score can sufficiently capture the important variability in the data. Our findings underscore the need to evaluate the differential impact of diabetes on physiology and treatment in women and in minorities.}, number={4}, journal={HEALTH CARE MANAGEMENT SCIENCE}, author={Nataraj, Nisha and Ivy, Julie Simmons and Payton, Fay Cobb and Norman, Joseph}, year={2018}, month={Dec}, pages={534–553} }
 @article{hicklin_ivy_payton_viswanathan_myers_2018, title={Exploring the Value of Waiting During Labor}, volume={10}, ISSN={["2164-3970"]}, DOI={10.1287/serv.2018.0205}, abstractNote={ Of the nearly four million births that occur each year in the United States, almost one in three is a cesarean delivery. Despite the increasing C-section rate over the years, there is no evidence that the increase has caused a decrease in neonatal or maternal mortality or morbidity. Bayesian decision analysis is used to model the decision between classifying a patient as “failure-to-progress,” which is cause for a C-section, using current information (prior probability) or information gathered (posterior probability) as labor continues. The Bayesian decision models determine the conditions under which it is appropriate to gather additional information (i.e., take an observation) before deciding to end labor and perform a C-section based on the decision maker’s belief about successful labor. During an observation period, the decision maker learns more about the patient and her medical state and the likelihood of a successful vaginal delivery is updated. This study determines the conditional value of information (conditional on the decision maker’s prior belief) and determines the conditions under which information has positive value. This model can be used to facilitate shared decision making for labor and delivery through communicating beliefs, risk perceptions, and the associated actions. }, number={3}, journal={SERVICE SCIENCE}, author={Hicklin, Karen and Ivy, Julie S. and Payton, Fay Cobb and Viswanathan, Meera and Myers, Evan}, year={2018}, month={Sep}, pages={334–353} }
 @article{payton_pinto_2018, title={Hospital Social Media Strategies: Patient or Organization Centric?}, ISBN={["978-1-5225-3926-1"]}, DOI={10.4018/978-1-5225-3926-1.ch024}, abstractNote={This chapter describes the role social media plays in patient communication at hospitals. The chapter explores how social media platforms are used by national and local hospitals to deliver higher quality healthcare and increase patient engagement. Using an in-depth literature review and semi-structured interviews at two local hospitals, the chapter assesses how hospitals approach traditional and social media strategies. The chapter identifies the importance of using both online and offline communication strategies for the most comprehensive and effective delivery of healthcare. The chapter also includes a discussion of how social media has the ability to influence health information seeking and the patient-physician relationship.}, journal={HEALTH CARE DELIVERY AND CLINICAL SCIENCE: CONCEPTS, METHODOLOGIES, TOOLS, AND APPLICATIONS}, author={Payton, Fay Cobb and Pinto, Natasha}, year={2018}, pages={480–487} }
 @article{kvasny_payton_2018, title={Managing Hypervisibility in the HIV Prevention Information-Seeking Practices of Black Female College Students}, volume={69}, ISSN={["2330-1643"]}, DOI={10.1002/asi.24001}, abstractNote={While information resources have contributed to the overall decline in human immunodeficiency virus (HIV) infections in the United States, these benefits have not been experienced equally. Our article describes formative research conducted as part of a larger study focused on the development of an online HIV prevention platform tailored for Black female college students. To inform the design of our platform, we conducted focus groups with 60 Black women enrolled at two predominantly White institutions (PWIs). The purpose of the focus groups was to understand information needs, awareness of specific information resources, and the search strategies employed for finding and evaluating HIV prevention information. We used hypervisibility as a sensitizing lens for making sense of how the intersecting gender and racial identities of Black womanhood shape information‐seeking behavior. Four themes emerged: platform choice and privacy, relatability, respectability politics, and silence on campus. The themes depict discursive representations specific to Black female identity to manage stigma, reduce their hypervisibility, and amplify their authentic voices in the broader HIV prevention discourse. Our findings contribute to human information behavior scholarship on marginalized groups.}, number={6}, journal={JOURNAL OF THE ASSOCIATION FOR INFORMATION SCIENCE AND TECHNOLOGY}, author={Kvasny, Lynette and Payton, Fay Cobb}, year={2018}, month={Jun}, pages={798–806} }
 @article{payton_yarger_pinter_2018, title={Text Mining Mental Health Reports for Issues Impacting Today's College Students: Qualitative Study}, volume={5}, ISSN={["2368-7959"]}, DOI={10.2196/10032}, abstractNote={
            Background
            A growing number of college students are experiencing personal circumstances or encountering situations that feel overwhelming and negatively affect their academic studies and other aspects of life on campus. To meet this growing demand for counseling services, US colleges and universities are offering a growing variety of mental health services that provide support and services to students in distress.
          }, number={4}, journal={JMIR MENTAL HEALTH}, author={Payton, Fay Cobb and Yarger, Lynette Kvasny and Pinter, Anthony Thomas}, year={2018}, month={Oct} }
 @article{joshi_trauth_kvasny_morgan_payton_2017, title={Making black lives matter in the information technology profession: Issues, perspectives, and a call for action}, volume={48}, number={2}, journal={Data Base For Advances in Information Systems}, author={Joshi, K. D. and Trauth, E. and Kvasny, L. and Morgan, A. J. and Payton, F. C.}, year={2017}, pages={21–34} }
 @article{payton_2016, title={Cultures of participationfor students, by students}, volume={26}, ISSN={["1365-2575"]}, DOI={10.1111/isj.12086}, abstractNote={Abstract}, number={4}, journal={INFORMATION SYSTEMS JOURNAL}, author={Payton, Fay Cobb}, year={2016}, month={Jul}, pages={319–338} }
 @article{trauth_joshi_kvasny_morgan_payton_2016, title={Making Black Lives Matter in the Information Technology Profession}, DOI={10.1145/2890602.2890617}, abstractNote={The phrase "social change is a beautiful thing," appeared in a tweet from a student during demonstrations at the University of Missouri in November 2015. The events that motivated this tweet point to the work that still needs to occur to bring greater racial equality to American society. In this regard, a question for IT professionals, both academics and practitioners, is: "What can the SIGMIS CPR community do to foster greater inclusion of underrepresented racial and ethnic groups into our profession?" These panelists provide some answers to this question by discussing their research and interventions to diversify the IT field and promote greater racial and ethnic representation within it.}, journal={PROCEEDINGS OF THE 2016 ACM SIGMIS CONFERENCE ON COMPUTERS AND PEOPLE RESEARCH (SIGMIS-CPR'16)}, author={Trauth, Eileen and Joshi, K. D. and Kvasny, Lynette and Morgan, Allison J. and Payton, Fay Cobb}, year={2016}, pages={123–124} }
 @article{payton_kvasny_2016, title={Online HIV awareness and technology affordance benefits for black female collegians - maybe not: the case of stigma}, volume={23}, ISSN={["1527-974X"]}, DOI={10.1093/jamia/ocw017}, abstractNote={Abstract}, number={6}, journal={JOURNAL OF THE AMERICAN MEDICAL INFORMATICS ASSOCIATION}, author={Payton, Fay Cobb and Kvasny, Lynette}, year={2016}, month={Nov}, pages={1121–1126} }
 @article{nagarajan_zhang_cobb payton_massarweh_2014, title={Inferring breast cancer concomitant diagnosis and comorbidities from the Nationwide Inpatient Sample using social network analysis}, volume={3}, ISSN={2047-6965 2047-6973}, url={http://dx.doi.org/10.1057/HS.2014.4}, DOI={10.1057/HS.2014.4}, abstractNote={Breast cancer is a complex disease and may be accompanied by other multiple health conditions. The present study investigates associations between diagnosis codes in breast cancer patients using the Nationwide Inpatient Sample data. Concomitant diagnoses codes are identified by statistically significant associations between the diagnoses codes in a given breast cancer patient. These are subsequently represented in the form of a network (Breast Cancer Concomitant Diagnosis Network (BCCDN)). In contrast to more classical approaches, BCCDN provides system-level insights and convenient visualization reflected by the complex wiring patterns between the diagnoses codes. Social network analysis is used to investigate highly connected codes in the BCCDN network, and their variation across three different populations: (i) the deceased breast cancer population (ii) the elderly breast cancer population (age>65 years) and (iii) the adult breast cancer population (age <=65 years). BCCDNs were investigated across years 2005 and 2006 in order to identify associations that are robust to the stratified sampling and population heterogeneity as well as possible errors in documentation characteristic of observational healthcare data. The results presented validate known chronic comorbidities and their persistence across the deceased and elderly breast cancer population. They also provide novel associations and potential comorbidities in breast cancer patients that may warrant a more detailed investigation.}, number={2}, journal={Health Systems}, publisher={Informa UK Limited}, author={Nagarajan, Radhakrishnan and Zhang, Shengfan and Cobb Payton, Fay and Massarweh, Suleiman}, year={2014}, month={Jun}, pages={136–142} }
 @book{payton_2014, title={Leveraging intersectionality: Seeing and not seeing}, publisher={Phoenix, Arizona: Richer Press}, author={Payton, F. C.}, year={2014} }
 @article{cobb payton_kvasny_kiwanuka-tondo_2014, title={Online HIV prevention information}, volume={24}, ISSN={1066-2243}, url={http://dx.doi.org/10.1108/IntR-09-2013-0193}, DOI={10.1108/intr-09-2013-0193}, abstractNote={
               Purpose
                – Two research questions are addressed: what are black female college students’ perceptions of current messages present on web sites about HIV/AIDS awareness and prevention?; and what messages do black female college students find culturally relevant to them, and why? Results indicate that these women perceive several communication barriers including lack of trust and unfamiliarity with information sources, stigma ascribed to HIV, as well as misconceptions and traditional values held by some in the black community and health institutions. HIV prevention messages are perceived as relevant if they exhibit qualities including interactive features. The paper aims to discuss these issues. 
            }, number={4}, journal={Internet Research}, publisher={Emerald}, author={Cobb Payton, Fay and Kvasny, Lynette and Kiwanuka-Tondo, James}, year={2014}, month={Jul}, pages={520–542} }
 @article{zhang_payton_ivy_2013, title={Characterizing the impact of mental disorders on HIV patient length of stay and total charges}, volume={3}, ISSN={1948-8300 1948-8319}, url={http://dx.doi.org/10.1080/19488300.2013.820238}, DOI={10.1080/19488300.2013.820238}, abstractNote={There are over one million people in the United States living with HIV/AIDS, 20% of whom are undiagnosed, increasing the risk of transmission and the burden on the healthcare system. Those with comorbid diseases may be particularly vulnerable. This paper studies the impact of comorbidities, with a particular focus on mental disorders, on HIV patient outcomes as measured by patient length of stay (LOS) and total charges. Generalized linear models (gamma models) allowing heteroscedasticity are developed to characterize the effects of selected comorbidities on HIV patient outcomes in the adult 2006 National Inpatient Sample. Comorbid HIV patients experience different LOS and total charges. In particular, having mental disorders resulted in a decrease in both LOS (19%) and total charges (15%) for HIV patients. To characterize the role of individual mental disorders, principal component and cluster analyses on ICD-9 codes are used to study the impact of mental disorder, and eight conditions are found to be most strongly associated with HIV. Gamma models with these identified mental disorders as independent variables are then developed. The results have shown different effects on LOS and charges for each condition, and special attention should be given to those mental disorders (e.g., drug dependence) that increased LOS and charges when present.}, number={3}, journal={IIE Transactions on Healthcare Systems Engineering}, publisher={Informa UK Limited}, author={Zhang, Shengfan and Payton, Fay Cobb and Ivy, Julie Simmons}, year={2013}, month={Jul}, pages={139–146} }
 @article{payton_kvasny_2012, title={Considering the political roles of Black talk radio and the Afrosphere in response to the Jena 6 Social media and the blogosphere}, volume={25}, ISSN={["1758-5813"]}, DOI={10.1108/09593841211204353}, abstractNote={Purpose – This paper seeks to present the Black blogosphere’s discussion of the Jena 6 case to uncover how ethnic identity is performed discursively to promote social activism. Design/methodology/approach – Through an analysis of Black blog postings reporting on the Jena 6 case, this case study chronicles the way in which Black audiences responded to this news story. The research chronicles the ways in which Black audiences responded to the Jena 6 news story and how Black blogs expanded participation in the discussion of events related to Black interests. Findings – The findings point to critiques of dominant cultural meanings about race relations and racial injustice. In addition, the findings suggest that social media has become an additional medium that is effectively used by African Americans’ in their historical struggle for civil rights. By chronicling the ways in which Black audiences responded to this news story, the paper demonstrates that Black blogs provide a useful space for discussing perceived racial injustice from a diverse African American cultural perspective. Moreover, Black bloggers are able to raise awareness of racial injustice within both the Black community and the broader US society and mobilize collective action. Practical implications – New divides may be emerging because of limitations on what you can do on a mobile device. This increase in mobile internet access and the accompanying differences in internet experience heightens the need for studies that examine culturally salient behavioral aspects of use and interpersonal relationships characterized by social support, communication, and resource sharing. Originality/value – Through an analysis of Black blog postings reporting on the Jena 6 case, this study chronicles the way in which Black audiences responded to this news story. The findings point to critiques of dominant cultural meanings about race relations and racial injustice. In addition, our findings suggest that the momentum of this social movement was based in the political and economic dynamics of a community; however, social media is enabling critical global, yet vigorous conversion of activism}, number={1}, journal={INFORMATION TECHNOLOGY & PEOPLE}, author={Payton, Fay Cobb and Kvasny, Lynette}, year={2012}, pages={81–102} }
 @article{brailsford_harper_lerouge_payton_2012, title={Editorial}, volume={1}, ISSN={2047-6965 2047-6973}, url={http://dx.doi.org/10.1057/hs.2012.9}, DOI={10.1057/hs.2012.9}, number={1}, journal={Health Systems}, publisher={Informa UK Limited}, author={Brailsford, Sally and Harper, Paul and LeRouge, Cynthia and Payton, Fay Cobb}, year={2012}, month={Jun}, pages={1–6} }
 @article{payton_pare_lerouge_reddy_2011, title={Special issue health care IT: Process, people, patients and interdisciplinary considerations}, volume={12}, DOI={10.17705/1jais.00259}, abstractNote={,}, number={2}, journal={Journal of the Association for Information Systems}, author={Payton, Fay Cobb and Pare, G. and LeRouge, C. and Reddy, M.}, year={2011}, pages={I-} }
 @book{tan_payton_2010, title={Adaptive health management information systems: Concepts, cases, and practical applications}, ISBN={9780763756918}, publisher={Sudbury, Mass.: Jones and Bartlett}, author={Tan, J. and Payton, F.C.}, year={2010} }
 @article{zhang_ivy_payton_diehl_2010, title={Modeling the impact of comorbidity on breast cancer patient outcomes}, volume={13}, ISSN={["1572-9389"]}, DOI={10.1007/s10729-009-9119-6}, abstractNote={The objective of this paper is to model the impact of comorbidity on breast cancer patient outcomes (e.g., length of stay and disposition). Previous studies suggest that comorbidities may significantly affect mortality risks for breast cancer patients. The 2006 AHRQ Nationwide Inpatient Sample (NIS) is used to analyze the relationships among comorbidities (e.g., hypertension, diabetes, obesity, and mental disorder), total charges, length of stay, and patient disposition as a function of age and race. A multifaceted approach is used to quantify these relationships. A causal study is performed to explore the effect of various comorbidities on patient outcomes. Least squares regression models are developed to evaluate and compare significant factors that influence total charges and length of stay. Logistic regression is used to study the factors that may cause patient mortality or transferring. In addition, different survival models are developed to study the impact of comorbidity on length of stay with censoring information. This study shows the interactions and relationship among various comorbidities and breast cancer. It shows that certain hypertension may not increase length of stay and total charges; diabetes behaves differently among general population and breast cancer patients; mental disorder has an impact on patient disposition that affects true length of stay and charges, and obesity may have limited effect on patient outcomes. Moreover, this study will help to better understand the expenditure patterns for population subgroups with several chronic conditions and to quantify the impact of comorbidities on patient outcomes. Lastly, it also provides insight for breast cancer patients with comorbidities as a function of age and race.}, number={2}, journal={HEALTH CARE MANAGEMENT SCIENCE}, author={Zhang, Shengfan and Ivy, Julie Simmons and Payton, Fay Cobb and Diehl, Kathleen M.}, year={2010}, month={Jun}, pages={137–154} }
 @article{kifle_payton_mbarika_meso_2010, title={Transfer and Adoption of Advanced Information Technology Solutions in Resource-Poor Environments: The Case of Telemedicine Systems Adoption in Ethiopia}, volume={16}, ISSN={["1556-3669"]}, DOI={10.1089/tmj.2009.0008}, abstractNote={The study of the adoption of information technology (IT) by individuals has taken two approaches, one emphasizing rationalistic goal-oriented behavior and the other focusing on poignant forces that influence an individual's reaction to a new IT. These approaches are not necessarily mutually exclusive. Individuals' acceptance and subsequent usage of a new IT is predicated on both. Additionally, the tendency in past studies has been to examine either the rational or the poignant factors in the context of a "resource-rich" environment-one in which there is an abundance of IT, adequate infrastructure, and a high level of acculturation to technology solutions. Consequently, there is a clear need for the examination of these factors in resource-poor environments, where assumptions on technology abundance and technology culturation do not hold. We empirically test a model that explains the intention of physicians in a resource-poor environment (epitomized by rural Ethiopia) to adopt telemedicine systems. This model integrates the rational factors driving goal-oriented behavior with the poignant/emotive factors that are an innate part of each adopter's reaction to the new technology. We use the model to expose salient contextual factors that explain the acceptance behavior of individuals toward complex information and communications technology (ICT) solutions and implications of these on the management of technology transfer initiatives in a resource-poor environment. The model is parsimonious, yet explains 28% of the variance in the intention to adopt telemedicine systems and 58% in perceived ease of use. The theoretical and practical implications of this model are discussed. Namely, Sub-Saharan African, in general, and Ethiopian culture, in particular, plays an integral role in the adoption of ICT solutions. Organizational positions and roles among physicians, clinical professionals, and superiors stand to impact the adoption of telemedicine and other healthcare applications. Last, the degree to which users perceive that ICT is easy to use (i.e., ease of use) can be a function of technology experience and can influence perceived usefulness on behalf of users and healthcare organizations.}, number={3}, journal={TELEMEDICINE JOURNAL AND E-HEALTH}, author={Kifle, Mengistu and Payton, Fay Cobb and Mbarika, Victor and Meso, Peter}, year={2010}, month={Apr}, pages={327–343} }
 @article{payton_kiwanuka-tondo_2009, title={Contemplating public policy in HIV/AIDS online content, then where is the technology spirit?}, volume={18}, ISSN={0960-085X 1476-9344}, url={http://dx.doi.org/10.1057/ejis.2009.16}, DOI={10.1057/ejis.2009.16}, abstractNote={Adaptive structuration theory (AST) has long been an accepted framework for investigating structures within technological artifacts and work environments. Information systems, organization science and communication scholars have prefaced AST context in terms of collaborative, group decision support systems. The social structures, however, can be characterized by features of rules, resources and capabilities along with a communicative spirit. Spirit is said to enable the user to better understand and interpret the meaning of a technology. Our research varies from the traditional focus of AST studies given that our context is not in single, for-profit organization with a common corporate mission or objective. Rather, we concentrate on the HIV/AIDS pandemic among Black women and the spirit communicated to this population by a principal government healthcare website. By interacting with a group of healthcare experts and practitioners during a 14-month period, we sought to understand the site's meaning and indications as its mission is to disseminate HIV/AIDS and other pertinent medical information. Further, our findings suggest that AST is a research framework that functions as a source for the notion of spirit. The (un)intended spirit inscribed on information and communication technologies (ICT) may be (ex)inclusive with regard to the population or society it intends to serve. Hence, grassroots approaches and audiences can, in fact, offer effective insight into user-centered designs focused on educational and prevention content among those most affected and infected by chronic diseases, such as HIV.}, number={3}, journal={European Journal of Information Systems}, publisher={Informa UK Limited}, author={Payton, Fay Cobb and Kiwanuka-Tondo, James}, year={2009}, month={Jun}, pages={192–204} }
 @article{kvasny_payton_mbarika_amadi_meso_2008, title={Gendered perspectives on the digital divide, IT education, and workforce participation in Kenya}, volume={51}, ISSN={["1557-9638"]}, DOI={10.1109/TE.2007.909360}, abstractNote={The purpose of this study was to examine gendered perspectives on the digital divide, motivations for engaging in information technology (IT) education, and expectations regarding IT workforce participation in Kenya. Researchers interviewed 32 women and 31 men matriculating in an undergraduate IT-focused program at a Kenyan university. Interviewees reported that IT careers demand technical expertise, and a strong educational background in technology and business. However, their ability to meet these demands was hindered by significant national challenges such as restrictive IT policies, inadequate access to technology and educational resources, and a limited number of local firms that demonstrate the ability to manage advanced technology and IT workers. Women were particularly concerned about gender discrimination in the workplace. These findings imply that IT education and workforce entry require a complex mix of digital technologies, organizational capacity building, gender equity, and IT policy remedies.}, number={2}, journal={IEEE TRANSACTIONS ON EDUCATION}, author={Kvasny, Lynette and Payton, Fay Cobb and Mbarika, Victor W. and Amadi, Atieno and Meso, Peter}, year={2008}, month={May}, pages={256–261} }
 @article{mbarika_payton_kvasny_amadi_2007, title={IT education and workforce participation: A new era for women in Kenya?}, volume={23}, ISSN={["1087-6537"]}, DOI={10.1080/01972240601057213}, abstractNote={While Sub-Saharan African women have historically assumed the roles of both housewives and subsistence farmers, they have had few opportunities to participate in the modern economies of the region. However, this trend is changing with the exponential growth of information and communications technologies (ICT), giving many Sub-Sahara African women access to computers, the Internet, and other related technologies. Based on the work of a four-member research team from Kenya and the United States, this article examines the integration of female college students into the formal ICT work sector in Kenya. We do so by examining major bottlenecks and enablers to such integration from historical and contemporary perspectives. Using an interpretive approach, we conducted 32 interviews with women in an ICT program offered by a university in Kenya. Our findings indicate that women were highly optimistic, embracing ICT as a practical mechanism for achieving entry into the labor market. However, they perceived significant structural barriers, such as public policies that failed to facilitate the development of the ICT sector, gender discrimination by employers, and training that provided them with insufficient technical skills to enable them to effectively perform in the workplace. These findings largely confirm the gendered perspectives found in similar studies conducted in other countries. However, what appear as global perspectives are informed by the local causes.}, number={1}, journal={INFORMATION SOCIETY}, author={Mbarika, Victor W. A. and Payton, Fay Cobb and Kvasny, Lynette and Amadi, Atieno}, year={2007}, pages={1–18} }
 @article{earp_payton_2006, title={Information privacy in the service sector: An exploratory study of health care and banking professionals}, volume={16}, ISSN={["1532-7744"]}, DOI={10.1207/s15327744joce1602_2}, abstractNote={Service industries, such as health care and banking, process large amounts of sensitive customer data in their daily transactions. The information obtained from this data frequently supports the competitive strategies of organizations while concurrently causing uncertainty and concern from the customer. Furthermore and given the service orientation of these data, poor data quality can result in extensive social and economic impacts. As a result, data practices and the employees who process the data must be managed in a cautious and thorough manner to thwart any privacy violations. This article explores employees' privacy orientation in their respective sector, health care or banking, through a parsimonious 15-item instrument. Our results indicate that health care professionals are largely concerned about errors in patient information whereas banking professionals are concerned about improper access of customer information—thereby suggesting differences in perceived privacy practices among these 2 service sectors. Several explanations are offered for the concerns that surfaced from the 2 groups. Therefore, our results build on a data quality hierarchical framework consisting of accuracy, appropriate amount of data, accessibility, and access security. Our results hold public policy, legal, and security implications to the managerial staff at both health care and banking organizations. To date, there has been little research that gives substantial insight into the privacy practices of service industry workers, such as banking and health care employees. In this article, we discuss the implications of these findings and suggest directions for future research.}, number={2}, journal={JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE}, author={Earp, Julia Brande and Payton, Fay Cobb}, year={2006}, pages={105–122} }
 @article{payton_2003, title={Rethinking the digital divide}, volume={46}, ISSN={["0001-0782"]}, DOI={10.1145/777313.777318}, abstractNote={African-American students are all too aware that the digital divide is not merely about Internet access. Rather, it involves access to the social networks that ease the path to success in high-tech careers.}, number={6}, journal={COMMUNICATIONS OF THE ACM}, author={Payton, FC}, year={2003}, month={Jun}, pages={89–91} }
 @article{payton_2003, title={e-health models leading to business-to-employee commerce in the human resources function}, volume={13}, ISSN={["1091-9392"]}, DOI={10.1207/S15327744JOCE1302_4}, abstractNote={Evidence of new forms of information tools via the World Wide Web increasingly indicate that business-to-consumers e-commerce models require real-time data that enable users to make informative decisions. Although the Web has provided a variety of e-health sites, these sites have offered little in the way of enabling the human resources (HR) function. This article examines health care consumers' views of an existing health maintenance selection process. Data are gathered from employees of a southeastern university that offers a myriad of health maintenance organization (HMO) services. The findings suggest that HR-enabled health care Web portals must include consumer-defined features such as rank-ordered preferences by employees, privacy/security functions, and electronic enrollment during the HMO selection process. Despite these results, participants in the survey did not advocate the elimination of human interaction in this effort, instead supporting the concept of business-to-employee commerce.}, number={2}, journal={JOURNAL OF ORGANIZATIONAL COMPUTING AND ELECTRONIC COMMERCE}, author={Payton, FC}, year={2003}, pages={147–161} }
 @article{payton_ginzberg_2001, title={Interorganizational health care systems implementations: An exploratory study of early electronic commerce initiatives}, volume={26}, ISSN={["0361-6274"]}, DOI={10.1097/00004010-200104000-00003}, abstractNote={Changing business practices, customers needs, and market dynamics have driven many organizations to implement interorganizational systems (IOSs). IOSs have been successfully implemented in the banking, cotton, airline, and consumer-goods industries, and recently attention has turned to the health care industry. This article describes an exploratory study of health care IOS implementations based on the voluntary community health information network (CHIN) model.}, number={2}, journal={HEALTH CARE MANAGEMENT REVIEW}, author={Payton, FC and Ginzberg, MJ}, year={2001}, pages={20–32} }
 @article{payton_2000, title={Lessons learned from three interorganizational health care information systems}, volume={37}, ISSN={["0378-7206"]}, DOI={10.1016/S0378-7206(99)00057-9}, abstractNote={The airline, financial, retail, consumer goods and cotton industries are not alone in their increased use of interorganizational information systems (IOSs). Health care organizations are investing and participating in a growing number of IOSs, such as community health information networks (CHINs) and integrated delivery systems (IDS). This paper examines the experiences of three CHIN systems located in the US — Midwest. Multiple data sources, including executive interviews, memoranda, internal documentation and system demonstrations, provided data for this research. The history of each case provides a better understanding of systems implementation and the underlying determinants that emerged as having significant impact. Not only do these findings provide guidelines and learning tools for practitioners, but they also hold implications to the field and its current position on bipolar streams in the literature. Lastly, our findings suggest that large health care infrastructures will continue to be confronted by the presence of the World Wide Web and electronic commerce.}, number={6}, journal={INFORMATION & MANAGEMENT}, author={Payton, FC}, year={2000}, month={Sep}, pages={311–321} }
 @article{payton_brennan_1999, title={How a community health information network is really used}, volume={42}, ISSN={["0001-0782"]}, DOI={10.1145/322796.322814}, abstractNote={O ur 1997 study of CHIN implementations compared diverse network models to categorize these systems based on their purpose, participants, funding source, and services provided [9], identifying four distinct CHIN models: home health delivery, voluntary, enterprise, and telephone-based networks. We looked at a phone-accessible Internetbased computer network called ComputerLink for medical caregivers in Cleveland that was developed for those caring for Alzheimer’s disease patients [3] and that has since expanded to include other medical care specialties (see the sidebar “Our Study of Alzheimer’s Caregivers”). Inspired by Roger’s diffusion of innovation theory (outcomes of an innovation are characteristic of the users and the attributes of the innovation), ComputerLink links caregivers, patients, an academic institution (Case Western Reserve University), and public health agencies in order to reduce patients’ and caregivers’ social isolation and the social stigma associated with certain medical conditions. ComputerLink and other similar systems are characterized by a cooperative effort from their participants and by their support of various CHIN functions. ComputerLink participants include the Alzheimer’s Disease Association in Cleveland under the auspices of the National Institute of Aging, which is part of the Department of Health and Human Services (www.nih.gov/nia). ComputerLink provides four classes of services: decision support, email, encyclopedia, and bulletin board. Email permits users to communicate anonymously with a nurse-moderator and other Alzheimer’s caregivers; the nurse-moderator serves as technical liaison by providing systems and health support to ComputerLink users while maintaining all encyclopedia functions involving Alzheimer’s and caregiving information. The decision-support service guides users through a myriad of scenarios permitting self-determined choices based on personal values. Use is not always what the user says it is in practically any domain, including health care delivery, as the authors’ research revealed.}, number={12}, journal={COMMUNICATIONS OF THE ACM}, author={Payton, FC and Brennan, PF}, year={1999}, month={Dec}, pages={85–89} }