@article{ding_kong_2024, title={Theorizing knowledgescape as a transnational mediating force: Artificial intelligence and global flows}, volume={3}, ISSN={["1742-7673"]}, DOI={10.1177/17427665241236331}, abstractNote={ As a global technoscientific form involving various forces and stakeholders, research and development (R&D) in artificial intelligence (AI) transcends corporate, national and institutional boundaries. Incorporating transnational rhetorical analysis and corpus-assisted discourse analysis, this article examines the global cultural flows surrounding AI constructed in official and media discourses in the US and China. We propose a new theoretical concept of knowledgescape that expands the toolkits of global flows and provides new explanatory power about global innovation and competition. This concept sheds light on the global processes, mechanisms and power dynamics of the production, dissemination, consumption and contestation of cutting-edge knowledge. }, journal={GLOBAL MEDIA AND COMMUNICATION}, author={Ding, Huiling and Kong, Yeqing}, year={2024}, month={Mar} }
 @article{kong_ding_2023, title={Tools, Potential, and Pitfalls of Social Media Screening: Social Profiling in the Era of AI-Assisted Recruiting}, volume={9}, ISSN={["1552-4574"]}, DOI={10.1177/10506519231199478}, abstractNote={ Employers are increasingly turning to innovative artificial intelligence recruiting technologies to evaluate candidates’ online presence and make hiring decisions. Such social media screening, or social profiling, is an emerging approach to assessing candidates’ social influence, personalities, and workplace behaviors through their publicly shared data on social networking sites. This article introduces the processes, benefits, and risks of social profiling in employment decision making. The authors provide important guidance for job applicants, technical and professional communication instructors, and hiring professionals on how to strategically respond to the opportunities and challenges of automated social profiling technologies. }, journal={JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION}, author={Kong, Yeqing and Ding, Huiling}, year={2023}, month={Sep} }
 @article{huang_fisher_ding_guo_2021, title={A network analysis of cross-occupational skill transferability for the hospitality industry}, volume={33}, ISSN={0959-6119 0959-6119}, url={http://dx.doi.org/10.1108/ijchm-01-2021-0073}, DOI={10.1108/IJCHM-01-2021-0073}, abstractNote={
Purpose
This paper aims to examine transferable skills and viable career transition pathways for hospitality and tourism workers. Future career prospects are discussed, along with the importance of reskilling for low-wage hospitality workers.


Design/methodology/approach
A network analysis is conducted to model skill relationships between the hospitality industry and other industries such as health-care and information technology. Multiple data are used in the analysis, including data from the US Department of Labor Occupational Information Network (O*NET), wage data from the Bureau of Labor Statistics and job computerization data (Frey and Osborne, 2017).


Findings
Although hospitality workers have lower than average skills scores when compared to workers from other career clusters included in the analysis, they possess essential soft skills that are valuable in other industries. Therefore, improving hospitality workers’ existing soft skills may help them enhance their cross-sector mobility, which may allow them to obtain jobs with a lower likelihood of computerization.


Practical implications
The findings shed light on workforce development theories and practice in the hospitality industry by quantitatively analyzing cross-sector skill correlations. Sharpening transferable soft skills will be essential to enhancing hospitality workers’ career development opportunities.


Originality/value
To the best of the authors’ knowledge, this is the first study that specifically examines the skill taxonomy for the hospitality industry and identifies its connection with other in-demand career clusters.
}, number={12}, journal={International Journal of Contemporary Hospitality Management}, publisher={Emerald}, author={Huang, Arthur Yan and Fisher, Tyler and Ding, Huiling and Guo, Zhishan}, year={2021}, month={Sep}, pages={4215–4236} }
 @article{ding_ranade_cata_2019, title={Boundary of Content Ecology: Chatbots, User Experience, Heuristics, and Pedagogy}, DOI={10.1145/3328020.3353931}, abstractNote={The increasing use of AI-powered chatbots has been transforming how technical communicators interact with users, content, and technologies. Menu-based, rule-based, or AI-powered, chatbots help automate customer service and technical support while moving away from more traditional web- or app-based frameworks. This panel explores how technical communicators design, teach, and evaluate chatbots before discussing lessons about user research, usability testing, information architecture, and new competencies that have to be introduced to prepare technical communication students to work toward/with useful and usable automated content.}, journal={SIGDOC'19: PROCEEDINGS OF THE 37TH ACM INTERNATIONAL CONFERENCE ON THE DESIGN OF COMMUNICATION}, author={Ding, Huiling and Ranade, Nupoor and Cata, Alexandra}, year={2019} }
 @article{ding_2019, title={Development of Technical Communication in China: Program Building and Field Convergence}, volume={28}, ISSN={["1542-7625"]}, DOI={10.1080/10572252.2018.1551576}, abstractNote={ABSTRACT This article examines the emergence of technical communication as an academic field in China from the perspectives of pedagogy, program building, market needs, professionalization, and local sociopolitical contexts. Highlighting the close disciplinary connections between translation and technical communication, it identifies visionary faculty with overseas experiences as national leaders in curriculum innovation. It also explores the close industry–academia connections facilitated by semi-open WeChat groups and existing approaches to building international partnerships with technical communicators in China.}, number={3}, journal={TECHNICAL COMMUNICATION QUARTERLY}, author={Ding, Huiling}, year={2019}, pages={223–237} }
 @article{zhang_ding_2014, title={Constructing HIV/AIDS on the internet: A comparative rhetorical analysis of online narratives in the United States and in China}, volume={8}, journal={International Journal of Communication}, author={Zhang, J. W. and Ding, H. L.}, year={2014}, pages={1415–1436} }
 @article{ding_2014, title={Intercultural Rhetoric and Professional Communication: Technological Advances and Organizational Behavior}, volume={23}, ISSN={1057-2252 1542-7625}, url={http://dx.doi.org/10.1080/10572252.2014.942191}, DOI={10.1080/10572252.2014.942191}, abstractNote={Teaching intercultural rhetoric and professional communication seminars has been one of my most enjoyable experiences as a college professor. It comes with a cost though. Finding relevant and updat...}, number={4}, journal={Technical Communication Quarterly}, publisher={Informa UK Limited}, author={Ding, Huiling}, year={2014}, month={Sep}, pages={344–346} }
 @book{ding_2014, title={Rhetoric of global epidemic: Transcultural communication about SARS}, ISBN={9780809333202}, publisher={Carbondale: Southern Illinois University Press}, author={Ding, H.}, year={2014} }
 @article{ding_2014, title={Transnational Quarantine Rhetorics: Public Mobilization in SARS and in H1N1 Flu}, volume={35}, ISSN={1041-3545 1573-3645}, url={http://dx.doi.org/10.1007/S10912-014-9282-8}, DOI={10.1007/S10912-014-9282-8}, abstractNote={This essay examines how Chinese governments, local communities, and overseas Chinese in North America responded to the perceived health risks of Severe Acute Respiratory Syndrome (SARS) and H1N1 flu through the use of public and participatory rhetoric about risk and quarantines. Focusing on modes of security and quarantine practices, I examine how globalization and the social crises surrounding SARS and H1N1 flu operated to regulate differently certain bodies and areas. I identify three types of quarantines (mandatory, voluntary, and coerced) and conduct a transnational comparative analysis to investigate the relationships among quarantines, rhetoric, and public communication. I argue that health authorities must openly acknowledge the legitimacy of public input and actively seek public support regarding health crises. Only by collaborating with concerned communities and citizens and by providing careful guidance for public participation can health institutions ensure the efficacy of quarantine orders during emerging epidemics.}, number={2}, journal={Journal of Medical Humanities}, publisher={Springer Science and Business Media LLC}, author={Ding, Huiling}, year={2014}, month={Apr}, pages={191–210} }
 @article{ding_ding_2013, title={360-Degree Rhetorical Analysis of Job Hunting: A Four-Part, Multimodal Project}, volume={76}, ISSN={["2329-4922"]}, DOI={10.1177/1080569912475207}, abstractNote={ This article proposes the use of a four-component multimodal employment project that offers students a 360-degree understanding of the rhetorical situations surrounding job searches. More specifically, we argue for the use of the four deliverables of written resumes and cover letters, mock oral onsite interview, video resume analysis, and peer critique of social media profiles in a widely taught employment project to help students better analyze the complicated rhetorical situations surrounding job applications and to facilitate better peer collaboration and serious revision of the two high-stakes documents of cover letters and resumes. }, number={2}, journal={BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY}, author={Ding, Huiling and Ding, Xin}, year={2013}, month={Jun}, pages={239–248} }
 @article{ding_pitts_2013, title={Singapore’s quarantine rhetoric and human rights in emergency health risks}, volume={4}, number={1}, journal={Rhetoric, Professional Communication, and Globalization}, author={Ding, H. and Pitts, E.}, year={2013}, pages={55–77} }
 @article{ding_savage_2013, title={Guest Editors' Introduction: New Directions in Intercultural Professional Communication}, volume={22}, ISSN={1057-2252 1542-7625}, url={http://dx.doi.org/10.1080/10572252.2013.735634}, DOI={10.1080/10572252.2013.735634}, abstractNote={Click to increase image sizeClick to decrease image size ACKNOWLEDGMENTS Space does not permit us to express adequate thanks to those who contributed essays for this special issue, nor to the more than 30 other scholars whose proposed essays we could not include. We hope that many of them will publish the work they proposed in this or other journals. Thanks also to the TCQ editors who helped and encouraged us throughout the development of the issue: Scott Mogull, Ken Baake, Ryan Hoover, Brent Henze, and the patient and kind Amy Koerber. Our humble thanks finally to the wise and generous scholars who served as reviewers of proposals and manuscripts: Michael Bokor, Daniel Ding, Sam Dragga, Richard Hunsinger, Robert Johnson, Kyle Mattson, Mya A. Poe, Jingfang Ren, Julie Stagger, and Huatong Sun. Additional informationNotes on contributorsHuiling Ding Huiling Ding is an assistant professor of professional communication at North Carolina State University. She has published in Technical Communication Quarterly; Rhetoric, Globalization, and Professional Communication; Written Communication; China Media Research; Business Communication Quarterly; Rhetoric Review; and English for Specific Purposes. Gerald Savage Gerald Savage is a professor emeritus from Illinois State University. He has published in numerous journals and essay collections and has coedited several books, including Negotiating Cultural Encounters: Narrating Intercultural Engineering and Technical Communication, coedited with Han Yu and forthcoming from Wiley-IEEE.}, number={1}, journal={Technical Communication Quarterly}, publisher={Informa UK Limited}, author={Ding, Huiling and Savage, Gerald}, year={2013}, month={Jan}, pages={1–9} }
 @article{ding_2013, title={Transcultural Risk Communication and Viral Discourses: Grassroots Movements to Manage Global Risks of H1N1 Flu Pandemic}, volume={22}, ISSN={1057-2252 1542-7625}, url={http://dx.doi.org/10.1080/10572252.2013.746628}, DOI={10.1080/10572252.2013.746628}, abstractNote={This article proposes a theoretical framework of transcultural risk communication to examine how global connectivities influence communication about H1N1 flu. A case study was conducted to investigate risk management policies at global, regional, and translocal levels to cope with health threats posed by the emerging H1N1 flu epidemic. We explored how risk management approaches by Chinese Internet users facilitated the employment of a unique risk measure of exit and entry screening for returnees to China.}, number={2}, journal={Technical Communication Quarterly}, publisher={Informa UK Limited}, author={Ding, Huiling}, year={2013}, month={Apr}, pages={126–149} }
 @article{ding_2010, title={Technical Communication Instruction in China: Localized Programs and Alternative Models}, volume={19}, ISSN={1057-2252}, url={http://dx.doi.org/10.1080/10572252.2010.481528}, DOI={10.1080/10572252.2010.481528}, abstractNote={In this article, I argue that to understand technical communication instruction in non-Western countries, one has to pay close attention to the impacts of local cultural, educational, political, and economic contexts on technical communication practices. I identify two localized programs that share features of technical communication in China and review their programmatic positioning at national and local levels. I also suggest ways for U.S. technical communicators to start cross-cultural collaboration with local programs.}, number={3}, journal={Technical Communication Quarterly}, publisher={Informa UK Limited}, author={Ding, Huiling}, year={2010}, month={Jul}, pages={300–317} }
 @article{ding_2009, title={Rhetorics of Alternative Media in an Emerging Epidemic: SARS, Censorship, and Extra-Institutional Risk Communication}, volume={18}, ISSN={1057-2252 1542-7625}, url={http://dx.doi.org/10.1080/10572250903149548}, DOI={10.1080/10572250903149548}, abstractNote={This article examines how professionals and the public employed alternative media to participate in unofficial risk communication during the 2002 SARS outbreak in China. Whereas whistle-blowers used alternative media such as independent overseas Chinese Web sites and contesting Western media, anonymous professionals and the larger communities relied more on guerrilla media such as text messages and word of mouth to disseminate risk messages during official silence and denial.}, number={4}, journal={Technical Communication Quarterly}, publisher={Informa UK Limited}, author={Ding, Huiling}, year={2009}, month={Sep}, pages={327–350} }
 @article{ding_2007, title={Confucius's Virtue-Centered Rhetoric: A Case Study of Mixed Research Methods in Comparative Rhetoric}, volume={26}, ISSN={0735-0198 1532-7981}, url={http://dx.doi.org/10.1080/07350190709336706}, DOI={10.1080/07350190709336706}, abstractNote={Abstract This paper employs mixed methods, namely, corpus linguistic and rhetorical analysis methods, to examine Confucius's theory on language, persuasion, and virtue as reflected in the Analects. The triangulation of methods allows in-depth analysis of Confucius's use of key concepts surrounding the language—virtue relationship and the way these concepts operate in different levels of persuasion. The study shows Confucius's theory as a virtue-centered rhetoric. For him, virtuous conduct, rather than artful words, should be employed as the primary persuasive tool.}, number={2}, journal={Rhetoric Review}, publisher={Informa UK Limited}, author={Ding, Huiling}, year={2007}, month={May}, pages={142–159} }
 @article{ding_2007, title={Genre analysis of personal statements: Analysis of moves in application essays to medical and dental schools}, volume={26}, ISSN={0889-4906}, url={http://dx.doi.org/10.1016/j.esp.2006.09.004}, DOI={10.1016/j.esp.2006.09.004}, abstractNote={Despite the important role the personal statement plays in the graduate school application processes, little research has been done on its functional features and little instruction has been given about it in academic writing courses. The author conducted a multi-level discourse analysis on a corpus of 30 medical/dental school application letters, using both a hand-tagged move analysis and a computerized analysis of lexical features of texts. Five recurrent moves were identified, namely, explaining the reason to pursue the proposed study, establishing credentials related to the fields of medicine/dentistry, discussing relevant life experience, stating future career goals, and describing personality.}, number={3}, journal={English for Specific Purposes}, publisher={Elsevier BV}, author={Ding, Huiling}, year={2007}, month={Jan}, pages={368–392} }