@article{raising the profile of the ncsu libraries' research support strategies & engagement_2022, DOI={10.17605/osf.io/akd2v}, journal={Open Science Framework}, year={2022}, month={Aug} }
 @article{taking a hard look at our research data support through a critical lens_2022, DOI={10.17605/osf.io/h74sn}, journal={Open Science Framework}, year={2022}, month={Aug} }
 @article{teaching with data in the social sciences ithaka s+r study - nc state university libraries report_2022, DOI={10.17605/osf.io/2x4cn}, journal={Open Science Framework}, year={2022}, month={Aug} }
 @article{frazier_davis_vickery_2020, title={Seeing the Forest for Trees: Tools for Analyzing Faculty Research Output}, volume={46}, url={https://doi.org/10.1080/00987913.2020.1806652}, DOI={10.1080/00987913.2020.1806652}, abstractNote={Abstract For academic libraries, because budgetary pressures are nearly universal, it is imperative to evaluate journal packages regularly. This article presents an overview of the data and methods that the NC State University Libraries traditionally uses to evaluate journal packages and presents additional methods to expand our evaluation of publishing and editorial activity. We describe methods for downloading and analyzing Web of Science citation data to identify the most common publishers for NC State affiliated authors as well as the journals in which NC State authors publish most frequently. This article also demonstrates a custom Python web scraping application to harvest NC State affiliated editor data from publishers’ websites. Finally, this article discusses how these data elements are combined to provide a more comprehensive evaluative strategy for our journal investments.}, number={3}, journal={Serials Review}, publisher={Informa UK Limited}, author={Frazier, Katharine and Davis, Hilary and Vickery, John}, year={2020}, month={Jul}, pages={184–189} }
 @article{nickels_davis_2020, title={Understanding researcher needs and raising the profile of library research support}, volume={33}, url={http://dx.doi.org/10.1629/uksg.493}, DOI={10.1629/uksg.493}, abstractNote={Researchers at North Carolina State University expect little to no difficulty in discerning how their Library can support their work. At the same time, librarians repeatedly find that researchers are unaware of what our Library has to offer. Within this context, we embarked on a two-year study to help inform the development of outreach strategies to enable new research engagement opportunities that will scale and, at the same time, help us transform our model of research support strategies and engagement. We interviewed both librarians and researchers to gain an understanding of researcher needs from both perspectives. The results of the interviews provided a solid grounding for building our awareness of researchers’ behaviors, expectations and workflows as well as presenting a unique picture of both unmet and unarticulated needs. In this article we summarize our results with a specific focus on findings from the researcher interviews. We share our recommendations for evolving library research support and enhancing outreach strategies to provide an easier starting point for different types of researchers to discover relevant research assets provided by libraries such as ours.}, number={1}, journal={Insights the UKSG journal}, publisher={Ubiquity Press, Ltd.}, author={Nickels, Colin and Davis, Hilary}, year={2020}, month={Jan} }
 @misc{anonymized researcher interview data - from the raising the profile of the ncsu libraries research support strategies & engagement project_2019, DOI={10.5061/dryad.fttdz08nw}, journal={North Carolina State University}, year={2019} }
 @article{nickels_davis_2018, title={Gathering the Librarian Perspective on Research Support}, url={https://medium.com/raising-the-profile/gathering-the-librarian-perspective-on-research-support-879c8cbc440c}, author={Nickels, Colin and Davis, Hilary}, year={2018} }
 @article{davis_nickels_2018, title={Raising the Profile of Library Research Support}, url={https://medium.com/raising-the-profile/raising-the-profile-of-library-research-support-f3d02a35321a}, author={Davis, Hilary and Nickels, Colin}, year={2018} }
 @article{davis_raschke_2017, title={Data Informed and Community Driven: Using Data and Feedback Loops to Manage a Journal Review and Cancellation Policy}, volume={29}, ISSN={2380-176X}, url={http://dx.doi.org/10.7771/2380-176x.7744}, DOI={10.7771/2380-176x.7744}, abstractNote={Many libraries are familiar with this scenario: the extent of journal and database price inflation combined with budget cuts necessitates frequent reviews and subsequent cancellations of journals and databases.The challenge is how to sustain as much quality content as possible while getting through the process without damaging the credibility of the library and maintaining relationships that keep the library front and center as a research and teaching partner.We have conducted four public reviews since 2005.In each case, we have learned best practices and strategies for engaging directly with our campus community -students, faculty, and staff -to involve them in difficult decisions that could impact their research and teaching capacity.In this article, we describe strategies to create data-informed, community-driven feedback loops and communication that fosters deeper engagement with our campus community at all levels.}, number={2}, journal={Against the Grain}, publisher={Purdue University (bepress)}, author={Davis, Hilary M. and Raschke, Gregory K.}, year={2017} }
 @article{davis_2016, title={NCSU Libraries Research Data Management Support and Training}, note={Magazine Article}, author={Davis, Hilary}, year={2016} }
 @article{profile-hilary davis_2016, volume={24}, DOI={10.7771/2380-176x.6190}, number={4}, journal={Against the Grain}, publisher={Purdue University (bepress)}, year={2016}, month={Jul} }
 @article{grguric_davis_davidson_2016, title={Supporting the Modern Research Workflow}, volume={53}, url={http://www.lib.ncsu.edu/resolver/1840.20/35688}, DOI={10.1002/pra2.2016.14505301136}, abstractNote={Libraries are uniquely positioned to support the quickly shifting landscape of modern research practice. The NCSU Libraries has paired user research approaches with iterative design practice to determine contextually relevant services to support researchers.}, number={1}, journal={Proceedings of the Association for Information Science and Technology}, author={Grguric, E. and Davis, H. and Davidson, B.}, year={2016}, pages={1–4} }
 @article{cross_davis_2016, title={Where Do We Go From Here: Choosing a Framework for Assessing Research Data Services and Training}, author={Cross, William M and Davis, Hilary M}, year={2016} }
 @article{cross_davis_2015, title={Building Capacity in Your Library for Research Data Management Support (Or What We Learned From Offering to Review DMPs)}, author={Cross, William M and Davis, Hilary M}, year={2015} }
 @article{davis_cross_2015, title={Using a data management plan review service as a training ground for librarians}, volume={3}, DOI={10.7710/2162-3309.1243}, abstractNote={INTRODUCTION Research Data Management (RDM) offers opportunities and challenges at the interface of library support and researcher needs. Libraries are in a position of balancing the capacity to provide support at the point of need while also implementing training for subject liaison librarians grounded in the practical issues and realities facing researchers and their institutions. DESCRIPTION OF PROGRAM/SERVICE The North Carolina State University (NCSU) Libraries has deployed a Data Management Plan (DMP) Review service managed by a committee of librarians with diverse experience in data management and domain expertise. By rotating librarians through membership on the committee and by inviting subject liaisons librarians to participate in the DMP Review process, our training ground model aims to develop needed competencies and support researchers through relevant services and partnerships. AUDIT OF PROGRAM/SERVICE This article presents an audit of the DMP Review service as a training ground to develop and enhance competencies as identified by the Joint Task Force on Librarians’ Competencies in Support of E-Research and Scholarly Communication. NEXT STEPS AND CONCLUSIONS The DMP Review service creates opportunities for librarians to learn valuable skills while simultaneously providing a time-sensitive service to researchers. The process of auditing competencies developed by participating in the DMP Review service highlights gaps needed to more fully support RDM and reinforces the capacity of the DMP Review service as a training ground to sustain and iterate learning opportunities for librarians engaged in research support and partnerships.}, number={2}, journal={Journal of Librarianship and Scholarly Communication}, publisher={Pacific University Libraries}, author={Davis, Hilary M and Cross, William M}, year={2015}, pages={eP1243} }
 @article{alpi_cross_davis_2014, title={Support When It Counts: Library Roles in Public Access to Federally Funded Research}, author={Alpi, Kristine M and Cross, William M and Davis, Hilary M}, year={2014} }
 @article{day_vickery_davis_2013, title={Accidental Collection Assessment: The NCSU Libraries Collection Move}, author={Day, Annette and Vickery, John and Davis, Hilary}, year={2013} }
 @article{davis_morris_hayes_2013, title={Keeping the Momentum: Moving Ahead with Research Data Support}, author={Davis, Hilary and Morris, Steve and Hayes, Barrie}, year={2013} }
 @inproceedings{day_davis_2012, title={Collection Intelligence: Using Data Driven Decision Making in Collection Management}, DOI={10.5703/1288284314822}, abstractNote={Follow this and additional works at: https://docs.lib.purdue.edu/charleston An indexed, print copy of the Proceedings is also available for purchase at: http://www.thepress.purdue.edu/series/charleston. You may also be interested in the new series, Charleston Insights in Library, Archival, and Information Sciences. Find out more at: http://www.thepress.purdue.edu/series/charleston-insights-library-archivaland-information-sciences.}, booktitle={Anything Goes</i>, Against the Grain Press}, author={Day, A. and Davis, H.}, year={2012}, pages={64–80} }
 @article{dussault_weakly_dalziel_echols_estlund_gearhart_rabun_tunink_2012, title={Data-informed Collection Management at the NCSU Libraries}, journal={Against the Grain}, author={Dussault, Jessica and Weakly, Laura and Dalziel, Karin and Echols, Jeremy and Estlund, Karen and Gearhart, Andrew and Rabun, Sheila and Tunink, Greg}, year={2012}, month={Sep} }
 @article{morris_davis_day_2012, title={ISSUES, NEWS, & GOINGS ON}, volume={24}, journal={ISSUES}, author={Morris, Rossi and Davis, Hilary and Day, Annette}, year={2012}, pages={4} }
 @inproceedings{davis_2011, title={Put it Simply:  Tools and Tips for Communicating Library Collections Data}, url={http://docs.lib.purdue.edu/charleston/2011/Budget/9/}, DOI={10.5703/1288284314932}, abstractNote={In communicating library collections data to our stakeholders and administrators, our main goals are to be impactful, to make our points clearly and concisely, and to provide data that can move decisions forward. Accomplishing these goals requires time and creativity to experiment and refine—assets that can be hard to come by for busy librarians. This presentation will provide an introduction to a few easy-to-use data visualization tools and how they can be applied for communicating data about library collections. The main tools included in the overview will be Google Spreadsheets and Tableau Public (including the pros and cons of each) as well as guidance on how to tame Microsoft Excel’s graph design biases. We will also review basic tips to take into account when graphically communicating data on the use and value of library collections to stakeholders. Real world library data such as usage statistics and collection expenditures will be included in the demonstrations of these tools and tips. No programming skills will be needed! By the end of this session, attendees will be equipped with some practical strategies and tools that make it easier to share and make sense of library collections data. Introduction Libraries commit significant resources to measure a very diverse set of functions including interactions at service points, online chat and in-person consultations, impromptu guidance for patrons, and website visits. Library staff work hard to expose valuable collections via catalogs, subject guides, bibliographic instruction, resource discovery systems (such as Summon), and journal and database lists. We keep track of all of these interactions by harvesting and analyzing website traffic statistics, gate counts, circulation reports, surveys, usage statistics, and feedback forums. With all of the resources that are devoted to this broad and deep data harvesting and analysis, we must be wise and impactful with the data that is collected and conveyed about patrons, services and collections. Why do we measure all of these things year after year? Overall, library metrics help us to ensure that we are in alignment with our organizational goals. We need to demonstrate our worth and fit for our parent institutions and we need to show that people are getting value for money we get from our organizations. Collecting the data and analyzing it is only half the battle. The way that we share library collections data with our stakeholders is what ultimately matters. When conveying data about library collections and services, we need to be able to drive home a point quickly and we need that point to have a lingering impact. Creating good data visualizations is hard work. Good examples are simple and compelling. They can be interactive or static. Most importantly, they allow us to express value, communicate trends, and test assumptions about library services and collections. In this paper, I will provide an overview of three tools that are useful for data presentation. One you probably use on a daily basis: Microsoft Excel; one that you might already use: Google Documents Spreadsheet; and one that you might not be familiar with, but that you should know about and use: Tableau Public. I use actual library data in all of the examples. The best part is that you do not need to know any programming at all to start using the data visualization tools and techniques discussed in this paper.  Microsoft Excel: I will not go into any detail about how to make graphs or manipulate data using this tool. You should already know how to make charts in Excel. Instead, I will focus on how to tame Excel so that your charts are simple, straightforward, and help you make your point.  Google Documents Spreadsheet: I will briefly review how to make charts in this tool, but I will mostly focus on the kind of charts that are not already available in Excel, and how to share those charts with your stakeholders. Therefore, I would like you to think of Google Documents Spreadsheet as another tool in your portfolio, not as a replacement for Excel.  Tableau Public: I will discuss how to import data into this tool and how to create a variety of different charts that can be published and shared on the open web.}, booktitle={Charleston Conference Proceedings}, author={Davis, Hilary}, year={2011}, month={Nov} }
 @article{davis_2011, title={Reconsidering Facebook}, url={http://www.inthelibrarywiththeleadpipe.org/2011/reconsidering-facebook/}, author={Davis, Hilary}, year={2011} }
 @article{davis_2010, title={Déformation Professionnelle}, url={http://www.inthelibrarywiththeleadpipe.org/2010/deformation-professionnelle/}, author={Davis, Hilary}, year={2010} }
 @article{davis_2010, title={Fantasy Pricing – An Interview with Selden Lamoureux}, url={http://www.inthelibrarywiththeleadpipe.org/2010/fantasy-pricing/}, author={Davis, Hilary}, year={2010} }
 @article{day_davis_2009, title={A look at librarianship through the lens of an academic library serials review}, journal={the library with the lead pipe [(serial on the internet).]}, author={Day, Annette and Davis, Hilary}, year={2009}, pages={3} }
 @article{davis_2009, title={A look at recessions and their impact on librarianship}, volume={14}, journal={the Library with the Lead Pipe}, author={Davis, Hilary}, year={2009} }
 @article{lown_davis_2009, title={Are you worth it? What return on investment can and can't tell you about your library}, journal={the Library with the Lead Pipe}, author={Lown, Cory and Davis, Hillary}, year={2009} }
 @inbook{davis_2009, title={Data for Repositories: Making the Case and Integrating into Practice}, booktitle={Library Data: Empowering Practice and Persuasion}, author={Davis, Hilary M.}, editor={Orcutt, DarbyEditor}, year={2009} }
 @article{davis_2009, title={Not just another pretty picture}, journal={the Library with the Leadpipe}, author={Davis, Hilary}, year={2009} }
 @article{collins_carr_2008, title={Case study: Evolving purchasing and collection models for serials}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-84918905516&partnerID=MN8TOARS}, DOI={10.4324/9780203889411}, abstractNote={"Managing the Transition from Print to Electronic Journals and Resources: A Guide for Library and Information Professionals" is a collection of essays from the leading authorities on print-to-e-resource transition - from library institutions of all sizes and levels of funding. This book will help librarians and information professionals to design, implement, and manage solutions to effectively provide online access to e-journals and e-resources. Special topics discussed include reconfiguring acquisition models, electronic resource management (ERM) systems, skill sets necessary for e-resource management, efficiency enhancement, and current trends and initiatives in licensing.In addition, the wide range of articles included in "Managing the Transition from Print to Electronic Journals and Resources: A Guide for Library and Information Professionals", will aid librarians in navigating the problems of changing formats, staffing issues, workflow approaches, and new and interrelated tools used to manage and provide access.}, journal={Managing the transition from print to electronic journals and resources: A guide for library and information professionals}, publisher={New York: Routledge}, author={Collins, M. D. D. and Carr, P. L.}, year={2008}, pages={65–84} }
 @inbook{davis_2008, title={Case study: Evolving purchasing and collection models for serials}, booktitle={Managing the transition from print to electronic journals and resources: A guide for library and information professionals}, publisher={New York: Routledge}, author={Davis, H.}, editor={Collins, M. D. D. and Carr, P. L.Editors}, year={2008}, pages={65–84} }
 @article{davis_day_orcutt_2008, title={Further Reflections on the WorldCat Collection Analysis Tool}, volume={33}, ISSN={["1545-2549"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-70449125696&partnerID=MN8TOARS}, DOI={10.1080/01462670802045566}, abstractNote={ABSTRACT This article focuses on a recent enhancement to the WorldCat Collection Analysis tool, the Interlibrary Loan Analyses module, exploring the possibilities that this enhancement offers for strategic collection development. The study concentrates on the tool as a way to assess the impact of the recent growth at North Carolina State University in biomedicine and human medicine programs. The research contained in this article originated from a session presented at XXVII Annual Charleston Conference, which was held in Charleston, South Carolina, on November 8, 2007.}, number={3}, journal={COLLECTION MANAGEMENT}, publisher={Informa UK Limited}, author={Davis, Hilary and Day, Annette and Orcutt, Darby}, year={2008}, pages={236–245} }
 @inbook{davis_day_2008, title={Review of the ill analyses of the worldcat collection analysis tool as a resource to guide strategic collection decisions}, ISBN={9781591587316}, booktitle={Charleston Conference proceedings 2007}, publisher={Westport, Conn.: Libraries Unlimited}, author={Davis, H. and Day, A.}, editor={B. R. Bernhardt, T. Daniels and Steinle, K.Editors}, year={2008}, pages={13–22} }
 @article{davis_vickery_2007, title={Datasets, a shift in the currency of scholarly communication: Implications for library collections and acquisitions}, volume={33}, ISSN={["1879-095X"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-33847264906&partnerID=MN8TOARS}, DOI={10.1016/j.serrev.2006.11.004}, abstractNote={As the market of scholarly communication continues to evolve, a number of indicators suggest that the unit of information currency is shifting from a primary focus on journal articles to a broader emphasis on key elements of scholarly communication, namely data sets. This article examines and summarizes recent developments that have contributed to this shift in emphasis. The authors will also consider how this shift may affect some of the core functions of the collections and acquisitions processes.}, number={1}, journal={SERIALS REVIEW}, author={Davis, Hilary M. and Vickery, John N.}, year={2007}, month={Mar}, pages={26–32} }
 @article{swanson_davis_2005, title={Book Review: Library Collection Assessment through Statistical Sampling}, volume={49}, DOI={10.5860/lrts.49n4.284}, abstractNote={Library Collection Assessment through Statistical Sampling. By Brian J. Baird. Lanham, Md.: Scarecrow, 2004. 103p. $29.95 softbound (ISBN 0-8108-5038-9). Based on the title of this book, Library Collection Assessment through Statistical Sampling, one might expect it to give more detailed coverage of collection development issues and a more robust discussion on statistical sampling than is presented. Nevertheless, this book does provide an overview of the basic concepts behind survey-based assessment, focusing on preservation issues and the evaluation of print collections' physical conditions. Baird explains the purpose of assessment projects and describes why assessment tools should be customized for one's particular institution and purpose. He describes collection assessment as a set of methods to evaluate the effectiveness and consequences of past decisions to inform future decisions, and he provides several examples illustrating this point throughout the book. Chapter two, "Designing the Survey Instrument," and chapter three, "Conducting the Survey," focus on how to design a survey as an tool for assessment. An extensive series of questions developed to elicit information addressing preservation of print materials covers everything from paper fold tests to circulation data. Baird provides useful tips throughout these chapters and emphasizes the importance of maintaining consistency in how data are collected and scored. For example, Baird stresses that survey methodology needs to be well-documented so that follow-up surveys maintain the guidelines used previously. The author provides a limited list of resources for more examples of survey instruments at the end of these chapters as well as within the bibliography at the end of the book; Ross Harvey provides many more examples in Preservation in Libraries (Bowker Saur, 1993). One drawback of this book is the lack of clear definitions for some terms specific to book conservation and preservation. While an index is provided, detailed illustrations supplemented by a glossary of terms would enhance the reader's understanding of some of the methods described. Brian J. Baird, for example, provides a glossary as well as illustrations in his Preservation Strategies for Small Academic and Public Libraries (Scarecrow, 2003). While a section of chapter three describes appropriate ways to conduct surveys for assessing the condition of print materials, only a brief mention is made of how to determine the appropriate sample size for a statistical evaluation. Baird highlights the importance of maintaining consistency in sampling methodology, but he does not adequately describe how to conduct valid random sampling. As a result, the theme of statistical sampling is not fully developed, and other sources will have to be consulted for a more pointed summary on statistical sampling methods. Baird does offer some recommendations for further reading within the notes section at the end of chapter three, but this subject might have been more fully developed within this work. Managing and Analyzing Your Collection (ALA, 2002), by Carol A. Doll and Pamela Petrick Barrin, provides a more thorough overview of different sampling techniques and step-by-step instructions on some basic statistical calculations. In chapter four, "Analyzing the Data," the author goes into some detail on how to set up a survey form in a database program, using Microsoft Access as the example. The screen shots presented to illustrate the process of setting up tables and forms do not render well in the text, and more detail would be required for a reader inexperienced with using database software to design a survey instrument--this book does not go into any real depth with regard to setting up survey forms in database programming software. …}, number={4}, journal={Library Resources & Technical Services}, publisher={American Library Association}, author={Swanson, Edward and Davis, Hilary}, year={2005}, month={Oct}, pages={284–285} }
 @misc{davis_2005, title={Library collection assessment through statistical sampling}, volume={49}, number={4}, journal={Library Resources & Technical Services}, author={Davis, H.}, year={2005}, pages={284–285} }
 @article{stevens_davis_2005, title={The angiosperm phylogeny Website-a tool for reference and teaching in a time of change}, volume={42}, number={1}, journal={Proceedings of the American Society for Information Science and Technology}, publisher={Wiley Subscription Services, Inc., A Wiley Company}, author={Stevens, Peter F and Davis, Hilary M}, year={2005} }