The application is undergoing maintenance. Some functions may not work. Data may appear out of date.

Jessica Katz Jameson

conflict management, collaboration, emotion, organizational culture, mediation, wellness

Works (51)

Updated: March 24th, 2025 14:35

2023 book

Communication for constructive workplace conflict

(1st ed.). John Wiley & Sons, Inc.

By: J. Jameson

Source: NC State University Libraries
Added: November 17, 2024

2022 book

Contemporary Trends in Conflict and Communication: Technology and Social Media

Jessica Jameson

Ed(s): J. Katz Jameson & M. Hannah

topics (OpenAlex): Dispute Resolution and Class Actions
Sources: Crossref, NC State University Libraries
Added: November 8, 2023

2020 book

Facilitating interdisciplinary collaboration among the intelligence community, academy, and industry Newcastle upon Tyne

UK: Cambridge Scholars Publishing.

Jessica Jameson

Ed(s): J. Jameson, B. Tyler, K. Vogel & S. Joines

Source: NC State University Libraries
Added: February 5, 2022

2020 journal article

Introduction to the Special Issue on Dialogue 2.0: New Perspectives, Enduring Challenges, and Promising Directions

Social Media + Society.

By: J. Jameson n & N. Lee*

author keywords: dialogue; power; marginalization; activism
topics (OpenAlex): Social Media and Politics; Public Relations and Crisis Communication
Source: ORCID
Added: December 30, 2020

2020 journal article

The Normalization of Hatred: Identity, Affective Polarization, and Dehumanization on Facebook in the Context of Intractable Political Conflict

Social Media + Society.

By: T. Harel*, J. Jameson n & I. Maoz*

author keywords: affective polarization; dehumanization; identity; intractable conflict
topics (OpenAlex): Social Media and Politics; Hate Speech and Cyberbullying Detection; Gender, Feminism, and Media
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
10. Reduced Inequalities (OpenAlex)
Source: ORCID
Added: May 12, 2020

2019 chapter

Chapter 16 - Conflict

In A. M. Nicotera (Ed.), Origins and Traditions of Organizational Communication: A Comprehensive Introduction to the Field.

By: J. Jameson

Ed(s): A. Nicotera

topics (OpenAlex): Management and Organizational Studies
Sources: NC State University Libraries, NC State University Libraries
Added: October 31, 2020

2019 article

Participatory mapping method: improving collaboration through attention to collective identity

Typhina, E., & Jameson, J. K. (2019, November 23). JOURNAL OF APPLIED COMMUNICATION RESEARCH.

By: E. Typhina n & J. Jameson n

author keywords: Authoritative text; cross-sector partnerships; collaboration; collective identity; interdisciplinary
topics (OpenAlex): Management and Organizational Studies; Innovation and Knowledge Management; Entrepreneurship Studies and Influences
Sources: Web Of Science, NC State University Libraries
Added: December 16, 2019

2018 journal article

Assessing the Six-Factor Model of Organizational Justice in the Context of Workplace Mediation

Review of Public Personnel Administration, 12, 0734371X1881675.

By: J. Coggburn n, D. Daley n, J. Jameson n & R. Berry-James n

Contributors: J. Coggburn n, D. Daley n, J. Jameson n & R. Berry-James n

author keywords: workplace mediation; organizational justice; alternative dispute resolution; civil service reform; grievances; discipline
topics (OpenAlex): Conflict Management and Negotiation; Construction Project Management and Performance; Job Satisfaction and Organizational Behavior
Sources: Crossref, NC State University Libraries, ORCID
Added: November 11, 2019

2018 journal article

Background and practical guidance for managing conflict with mediation.

Peace and Conflict: Journal of Peace Psychology, 24(1), 123–123.

By: J. Jameson*

topics (OpenAlex): Global Peace and Security Dynamics
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
10. Reduced Inequalities (Web of Science)
Source: ORCID
Added: October 8, 2019

2018 journal article

Beyond the Bridge: Transforming Conflict Research, Education, and Practice by Transcending Barriers-Honoring the Contributions of Tricia S. Jones

Beyond the Bridge: Transforming Conflict Research, Education, and Practice by Transcending BarriersHonoring the Contributions of Tricia S. Jones. NEGOTIATION AND CONFLICT MANAGEMENT RESEARCH, 11(2), 115–129.

By: J. Jameson n, R. Brinkert* & S. Raines*

author keywords: conflict resolution education; conflict coaching; emotion; peer mediation
topics (OpenAlex): Conflict Management and Negotiation; Language, Discourse, Communication Strategies; Communication in Education and Healthcare
Sources: Web Of Science, ORCID, NC State University Libraries, Crossref
Added: August 6, 2018

2018 journal article

Hidden in plain view: The impact of mediation on the mediator and implications for conflict resolution education

Conflict Resolution Quarterly, 35(3), 301–318.

By: D. Malizia & J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Intimate Partner and Family Violence; Counseling Practices and Supervision
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
4. Quality Education (OpenAlex)
Sources: Web Of Science, ORCID, NC State University Libraries, Crossref
Added: August 6, 2018

2018 review

How to resolve conflict: A practical mediation manual

[Review of ]. Peace and Conflict-Journal of Peace Psychology, 24(1), 123–123.

By: J. Jameson

Source: NC State University Libraries
Added: August 6, 2018

2017 entry reference

Conflict, Organizational

By: J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Communication in Education and Healthcare; Public Relations and Crisis Communication
Sources: Crossref, NC State University Libraries
Added: November 16, 2019

2017 chapter

Effectiveness of Mediation in the State Agency Grievance Process

In A. Georgakopoulos (Ed.), The Mediation Handbook: Research, theory, and Practice.

By: J. Jameson, R. Berry-James, D. Daley & J. Coggburn

Ed(s): A. Georgakopoulos

topics (OpenAlex): Conflict Management and Negotiation; Dispute Resolution and Class Actions; Family Support in Illness
Sources: NC State University Libraries, NC State University Libraries
Added: October 31, 2020

2017 chapter

Promoting ontological insecurity to transform the governance of science

In P. Kellett & T. Matyok (Eds.), Communication and conflict transformation: Leading-edge thoughts, practices, & engagements. Lexington Books.

By: E. Pitts & J. Jameson

Ed(s): P. Kellett & T. Matyok

Source: NC State University Libraries
Added: November 16, 2019

2017 journal article

The Importance of Organizational Innovation and Adaptation in Building Academic–Industry–Intelligence Collaboration: Observations from the Laboratory for Analytic Sciences

The International Journal of Intelligence, Security, and Public Affairs, 19(3), 171–196.

By: K. Vogel*, J. Jameson n, B. Tyler n, S. Joines n, B. Evans* & H. Rendon n

topics (OpenAlex): Anthropology: Ethics, History, Culture; Competitive and Knowledge Intelligence; Innovation and Knowledge Management
Sources: Crossref, NC State University Libraries, ORCID
Added: September 10, 2019

2016 journal article

How Superior-Subordinate Relationship Quality and Conflict Management Styles Influence an Employee's Use of Upward Dissent Tactics

NEGOTIATION AND CONFLICT MANAGEMENT RESEARCH, 9(2), 158–176.

By: V. Redmond n, J. Jameson n & A. Binder n

Contributors: V. Redmond n, J. Jameson n & A. Binder n

author keywords: upward dissent tactics; conflict management styles; superior-subordinate relationship quality; LMX; voice
topics (OpenAlex): Communication in Education and Healthcare; Conflict Management and Negotiation; Workplace Violence and Bullying
Sources: Web Of Science, NC State University Libraries, ORCID
Added: August 6, 2018

2015 entry reference

Hospital Staff Communication

By: J. Jameson n

topics (OpenAlex): Patient-Provider Communication in Healthcare; Interprofessional Education and Collaboration; Innovations in Medical Education
TL;DR: Research in interpersonal communication research in this area includes communication among nurses, communication between doctors, nurses, and other specialists, and communication within cross-disciplinary medical teams. (via Semantic Scholar)
Sources: Crossref, NC State University Libraries
Added: November 16, 2019

2015 chapter

Meeting madness

In J. M. Smith & M. W. Kramer (Eds.), Case studies of nonprofit organizations and volunteers (pp. 88–93). New York, NY: Peter Lang Publishing.

By: J. Jameson

Ed(s): J. Smith & M. Kramer

Source: NC State University Libraries
Added: October 31, 2020

2015 journal article

Military Perspectives on Public Relations Related to Environmental Issues

Journal of Public Relations Research, 27(4), 353–369.

topics (OpenAlex): Public Relations and Crisis Communication; Media Studies and Communication; Rhetoric and Communication Studies
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
15. Life on Land (OpenAlex)
Sources: Web Of Science, NC State University Libraries, Crossref
Added: August 6, 2018

2014 journal article

Turning Points and Conflict Transformation in Mediation

NEGOTIATION JOURNAL, 30(2), 209–229.

By: J. Jameson*, D. Sohan & J. Hodge

author keywords: mediation; mediation practice; turning points; conflict transformation; discourse analysis; critical moments
topics (OpenAlex): Conflict Management and Negotiation; Language, Discourse, Communication Strategies; Forgiveness and Related Behaviors
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2014 article

Western Intervention in the Balkans: The Strategic Use of Emotion in Conflict.

Jameson, J. K. (2014, June). POLITICAL PSYCHOLOGY, Vol. 35, pp. 443–445.

By: J. Jameson n

topics (OpenAlex): Religion and Society Interactions; Cultural Differences and Values
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2013 journal article

AIDS communication campaigns in Uganda

Journal of Communication Management, 17(1), 5–23.

author keywords: Africa; Uganda; Health care; Diseases; HIV; Communications; Campaign planning research; Health campaigns; AIDS in Africa; Organizational factors; Non-governmental organizations
topics (OpenAlex): Public Policy and Administration Research; Focus Groups and Qualitative Methods; Social Media and Politics
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
17. Partnerships for the Goals (OpenAlex)
Sources: Crossref, NC State University Libraries
Added: November 17, 2019

2013 chapter

Conflict Management in Health Care Settings

In The SAGE Handbook of Conflict Communication (pp. 429–456).

By: J. Jameson* & K. Albada

topics (OpenAlex): Conflict Management and Negotiation; Ethics and Legal Issues in Pediatric Healthcare; Patient Dignity and Privacy
Sources: Crossref, NC State University Libraries
Added: December 16, 2019

2013 chapter

Investigating faculty learning in service learning

In P. H. Clayton, R. G. Bringle, & J. A. Hatcher (Eds.), Research on Service Learning: Conceptual Frameworks and Assessment: Students and Faculty (pp. 245–278). Sterling, VA: Stylus.

By: P. Clayton, G. Hess, A. Jaeger, J. Jameson & L. McGuire

Ed(s): P. Clayton, R. Bringle & J. Hatcher

Source: NC State University Libraries
Added: October 31, 2020

2013 chapter

Research on academic learning of students in service-learning

In P. H. Clayton, R. G. Bringle, & J. A. Hatcher (Eds.), Research on Service Learning: Conceptual Frameworks and Assessment: Students and Faculty (pp. 85–110). Sterling, VA: Stylus.

By: J. Jameson, P. Clayton & S. Ash

Ed(s): P. Clayton, R. Bringle & J. Hatcher

Source: NC State University Libraries
Added: October 31, 2020

2012 journal article

Assessing biodiversity conservation conflict on military installations

BIOLOGICAL CONSERVATION, 153, 127–133.

By: G. Jenni n, M. Peterson n, F. Cubbage n & J. Jameson n

author keywords: Communication; Conflict; Department of Defense; Military; Red cockaded woodpecker; Threatened and endangered species
topics (OpenAlex): Ecology and biodiversity studies; Wildlife Ecology and Conservation; Species Distribution and Climate Change
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
1. No Poverty (Web of Science)
15. Life on Land (Web of Science; OpenAlex)
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2012 journal article

Institutionalization of community-engaged scholarship at institutions that are both land-grant and research universities

Journal of Higher Education Outreach and Engagement, 16(1), 149–170.

By: A. Jaeger, J. Jameson & P. Clayton

Source: NC State University Libraries
Added: October 31, 2020

2012 journal article

Investigating faculty learning in the context of community-engaged scholarship

Michigan Journal of Community Service Learning, 18(2), 40–55.

By: J. Jameson, P. Clayton, A. Jaeger & R. Bringle

Source: NC State University Libraries
Added: October 31, 2020

2012 chapter

Mediating staff disputes at a large state university

In B. C. McKinney & J. Bagnell (Eds.), Reading and case studies in mediation. Dubuque, IA: Kendall/Hunt.

By: J. Jameson

Ed(s): B. McKinney & J. Bagnell

Source: NC State University Libraries
Added: October 31, 2020

2011 chapter

Community-engaged scholarship through mutually transformative partnerships

In L. Harter, J. Hamel-Lambert, & J. Millesen (Eds.), Participatory Partnerships for Social Action and Research (pp. 259–278). Dubuque IA: Kendall Hunt.

By: J. Jameson, P. Clayton & A. Jaeger

Ed(s): L. Harter, J. Hamel-Lambert & J. Millesen

Source: NC State University Libraries
Added: October 31, 2020

2010 journal article

Facilitating Conflict Transformation: Mediator Strategies for Eliciting Emotional Communication in a Workplace Conflict

NEGOTIATION JOURNAL, 26(1), 25–48.

By: J. Jameson n, A. Bodtker n & T. Linker n

author keywords: mediation; emotion; conflict transformation
topics (OpenAlex): Conflict Management and Negotiation; Language, Discourse, Communication Strategies; Interpreting and Communication in Healthcare
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2010 chapter

Growing pains

In J. Keyton & P. Shockley-Zalabak (Eds.), Case studies in organizational communication: Understanding human processes (3rd edition). New York, NY: Oxford Press.

By: J. Jameson

Ed(s): J. Keyton & P. Shockley-Zalabak

Source: NC State University Libraries
Added: October 31, 2020

2009 journal article

AIDS Communication Campaigns in Uganda: Organizational Factors and Campaign Planning as Predictors of Successful Campaign Execution

International Journal of Strategic Communication, 3(3), 165–182.

topics (OpenAlex): Social Media and Politics; Media Studies and Communication; Media Influence and Politics
TL;DR: A survey of the top leaders of 120 Ugandan organizations delivering AIDS communication campaigns supports a model that illustrates the vital role of several features, such as focused campaign goals, the formality of organizational structure, and outreach worker supervision, on effective campaign execution. (via Semantic Scholar)
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
3. Good Health and Well-being (OpenAlex)
Sources: Crossref, NC State University Libraries
Added: November 17, 2019

2009 chapter

Assessing critical thinking and higher order reasoning in service-learning enhanced courses and course sequences

In T. W. Banta, E. Jones, & K. E. Black (Eds.), Designing Effective Assessment: Principles and Profiles of Good Practice. San Francisco, CA: Jossey-Bass.

By: P. Clayton, S. Ash & J. Jameson

Ed(s): T. Banta, E. Jones & K. Black

Source: NC State University Libraries
Added: October 31, 2020

2009 journal article

Exploring the role of emotion in conflict transformation

Conflict Resolution Quarterly, 27(2), 167–192.

By: J. Jameson n, A. Bodtker*, D. Porch & W. Jordan n

topics (OpenAlex): Conflict Management and Negotiation; Gender Diversity and Inequality; Team Dynamics and Performance
Sources: Crossref, NC State University Libraries
Added: November 17, 2019

2008 chapter

Investigating student learning within and across linked service-learning courses

In M. A. Bowden, S. Billig, & B. A. Holland (Eds.), Scholarship for Sustaining Service-Learning and Civic Engagement (pp. 3–27). Charlotte, NC: Information Age Publishing.

By: J. Jameson, P. Clayton & R. Bringle

Ed(s): M. Bowden, S. Billig & B. Holland

Source: NC State University Libraries
Added: December 24, 2020

2007 review

Emerging systems for managing workplace conflict: Lessons from American corporations for managers and dispute resolution professionals

[Review of ]. Human Relations (London, England), 60(4), 643–647.

By: J. Jameson

Source: NC State University Libraries
Added: August 6, 2018

2007 review

The promise of mediation: The transformative approach to conflict

[Review of ]. Human Relations (London, England), 60(4), 640–643.

By: J. Jameson

Source: NC State University Libraries
Added: August 6, 2018

2006 journal article

Like talking to a brick wall: Implications of emotion metaphors for mediation practice

NEGOTIATION JOURNAL, 22(2), 199–207.

By: J. Jameson n, A. Bodtker* & T. Jones*

topics (OpenAlex): Conflict Management and Negotiation; Language, Metaphor, and Cognition; Language, Discourse, Communication Strategies
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2006 chapter

Mediating staff disputes at a large state university

In B. C. McKinney & J. Bagnell (Eds.), Readings and case studies in mediation. Dubuque, IA: Kendall/Hunt.

By: J. Jameson

Ed(s): B. McKinney & J. Bagnell

Source: NC State University Libraries
Added: October 31, 2020

2004 journal article

Negotiating autonomy and connection through politeness: A dialectical approach to organizational conflict management

Western Journal of Communication, 68(3), 257–277.

By: J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Management and Organizational Studies; Language, Discourse, Communication Strategies
Sources: Crossref, NC State University Libraries
Added: December 16, 2019

2004 journal article

The role of journalism in democratic conflict management - Narrating the New York budget crisis after 9/11

HARVARD INTERNATIONAL JOURNAL OF PRESS-POLITICS, 9(2), 38–59.

By: J. Jameson n & R. Entman n

author keywords: budget process and media; conflict management; democratic theory
topics (OpenAlex): Language, Metaphor, and Cognition; Rhetoric and Communication Studies; Discourse Analysis in Language Studies
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
16. Peace, Justice and Strong Institutions (OpenAlex)
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2003 journal article

Transcending intractable conflict in health care: An exploratory study of communication and conflict management among anesthesia providers

Journal of Health Communication, 8(6), 563–581.

By: J. Jameson

topics (OpenAlex):
Sources: NC State University Libraries, NC State University Libraries
Added: August 6, 2018

2001 journal article

Emotion in conflict formation and its transformation: Application to organizational conflict management

INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT, 12(3), 259–275.

By: A. Bodtker* & J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Team Dynamics and Performance; Language, Discourse, Communication Strategies
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

2001 journal article

Employee perceptions of the availability and use of interest-based, right-based, and power-based conflict management strategies

Conflict Resolution Quarterly, 19(2), 163–196.

By: J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Gender Diversity and Inequality; Job Satisfaction and Organizational Behavior
Sources: Crossref, NC State University Libraries
Added: November 17, 2019

1999 journal article

Toward a comprehensive model for the assessment and management of intraorganizational conflict: Developing the framework

INTERNATIONAL JOURNAL OF CONFLICT MANAGEMENT, 10(3), 268–294.

By: J. Jameson n

topics (OpenAlex): Conflict Management and Negotiation; Job Satisfaction and Organizational Behavior; Management and Organizational Studies
Sources: Web Of Science, NC State University Libraries
Added: August 6, 2018

1998 journal article

Diffusion of a campus innovation: Integration of a new student dispute resolution center into the university culture

Mediation Quarterly : Journal of the Academy of Family Mediators, 16(2), 129–146.

By: J. Jameson*

topics (OpenAlex): Communication in Education and Healthcare; Legal Issues in Education; Conflict Management and Negotiation
Sources: NC State University Libraries, NC State University Libraries
Added: August 6, 2018

1998 review

Mending the cracks in the ivory tower: Strategies for conflict management in higher education, S. A. Holton (ed.).

[Review of ]. International Journal of Conflict Management, 10(1), 88–91.

By: J. Jameson

Source: NC State University Libraries
Added: August 6, 2018

1997 journal article

Mediation as mutual influence: Re-examining the use of framing and reframing

Mediation Quarterly : Journal of the Academy of Family Mediators, 14(3), 237–249.

By: A. Bodtker* & J. Jameson*

topics (OpenAlex): Law, Economics, and Judicial Systems; Transactional Analysis in Psychotherapy; Securities Regulation and Market Practices
Sources: NC State University Libraries, NC State University Libraries
Added: August 6, 2018

1996 journal article

Book Review: Artful Mediation: Constructive Conflict at Work

[Review of Artful Mediation: Constructive Conflict at Work, by E. Yarbrough & W. Wilmot]. International Journal of Conflict Management, 7(4), 377–380.

By: J. Jameson

Ed(s): E. Yarbrough & W. Wilmot

Source: NC State University Libraries
Added: October 31, 2020

Employment

Updated: July 21st, 2023 16:55

1999 - present

NC State University Raleigh, NC, US
Professor & Head Communication

Education

Updated: March 13th, 2016 18:32

1996 - 1999

Temple University Philadelphia, PA, US
Ph.D. Communication Sciences

Citation Index includes data from a number of different sources. If you have questions about the sources of data in the Citation Index or need a set of data which is free to re-distribute, please contact us.

Certain data included herein are derived from the Web of Science© and InCites© (2025) of Clarivate Analytics. All rights reserved. You may not copy or re-distribute this material in whole or in part without the prior written consent of Clarivate Analytics.