Jeffrey Pollack

Ooms, F., Annen, J., Panda, R., Meunier, P., Tshibanda, L., Laureys, S., … Surlemont, B. (2023, May 8). Advancing (Neuro)Entrepreneurship Cognition Research Through Resting-State fMRI: A Methodological Brief. ENTREPRENEURSHIP THEORY AND PRACTICE, Vol. 5. https://doi.org/10.1177/10422587231170217

Bosse, D. A., Harrison, J. S., Pollack, J. M., & Schrempf-Stirling, J. (2023). Entrepreneurial Opportunities as Responsibility. Entrepreneurship Theory and Practice, 47(1), 3–16. https://doi.org/10.1177/10422587211069374

Pollack, J. M., Cardon, M. S., Rutherford, M. W., Ruggs, E. N., Balachandra, L., & Baron, R. A. (2023, May). Rationality in the entrepreneurship process: Is being rational actually rational? Introduction to the special issue. JOURNAL OF BUSINESS VENTURING, Vol. 38. https://doi.org/10.1016/j.jbusvent.2023.106301

Krukowski, K. A., Pollack, J. M., & Rutherford, M. W. (2023). Winning the opportunity to pitch: Piquing startup investors’ interest by sending the right signals in executive summaries. Business Horizons, 66(1), 75–86. https://doi.org/10.1016/j.bushor.2022.03.001

Burnette, J. L., Billingsley, J., Banks, G. C., Knouse, L. E., Hoyt, C. L., Pollack, J. M., & Simon, S. (2022). A systematic review and meta-analysis of growth mindset interventions: For whom, how, and why might such interventions work? Psychological Bulletin, 10. https://doi.org/10.1037/bul0000368

Burnette, J. L., Knouse, L. E., Billingsley, J., Earl, S., Pollack, J. M., & Hoyt, C. L. (2022). A systematic review of growth mindset intervention implementation strategies. Social and Personality Psychology Compass, 17(2). https://doi.org/10.1111/spc3.12723

Michaelis, T. L., Scheaf, D. J., Carr, J. C., & Pollack, J. M. (2022). An agentic perspective of resourcefulness: Self-reliant and joint resourcefulness behaviors within the entrepreneurship process. JOURNAL OF BUSINESS VENTURING, 37(1). https://doi.org/10.1016/j.jbusvent.2020.106083

Williamson, A. J., Battisti, M., & Pollack, J. M. (2022). Capturing passion expressed in text with artificial intelligence (AI): Affective passion waned, and identity centrality was sustained in social ventures. Journal of Business Venturing Insights, 17, e00295. https://doi.org/10.1016/j.jbvi.2021.e00295

Glosenberg, A., Phillips, D., Schaefer, J., Pollack, J. M., Kirkman, B. L., McChesney, J., … Foster, L. L. (2022). The relationship of self-efficacy with entrepreneurial success: A meta-analytic replication and extension. Journal of Business Venturing Insights, 18, e00342. https://doi.org/10.1016/j.jbvi.2022.e00342

Carr, J. C., Marshall, D. R., Michaelis, T. L., Pollack, J. M., & Sheats, L. (2022). The role of work-to-venture role conflict on hybrid entrepreneurs’ transition into entrepreneurship. Journal of Small Business Management, 7, 1–24. https://doi.org/10.1080/00472778.2022.2082455

Tracy, E. M., Billingsley, J., Pollack, J. M., Barber, D., III, Beorchia, A., Carr, J. C., … Sheats, L. (2021). A behavioral insights approach to recruiting entrepreneurs for an academic study during the COVID-19 pandemic. Journal of Business Venturing Insights, 16, e00287. https://doi.org/10.1016/j.jbvi.2021.e00287

Ko, E.-J., Wiklund, J., & Pollack, J. M. (2021). Entrepreneurial Team Diversity and Productivity: The Role of Family Relationships in Nascent Ventures. ENTREPRENEURSHIP THEORY AND PRACTICE, 45(2), 386–417. https://doi.org/10.1177/1042258720902058

Michaelis, T. L., Pollack, J. M., & Carr, J. C. (2021). Frugality in Emerging Organizations: A Psychological Perspective of Resourcefulness in Entrepreneurship Contexts. https://doi.org/10.1093/acrefore/9780190224851.013.310

Billingsley, J., Lipsey, N. P., Burnette, J. L., & Pollack, J. M. (2021). Growth mindsets: defining, assessing, and exploring effects on motivation for entrepreneurs and non-entrepreneurs. Current Psychology, 8. https://doi.org/10.1007/s12144-021-02149-w

Pollack, J. M., Maula, M., Allison, T. H., Renko, M., & Gunther, C. C. (2021, March). Making a Contribution to Entrepreneurship Research by Studying Crowd-Funded Entrepreneurial Opportunities. ENTREPRENEURSHIP THEORY AND PRACTICE, Vol. 45, pp. 247–262. https://doi.org/10.1177/1042258719888640

Michaelis, T. L., Pollack, J. M., Hu, X. (J., Carr, J. C., & McKelvie, A. (2021). Metacognition and entrepreneurial action: The mediating role of a strategic mindset on promoting effort and innovative behavior in frugal entrepreneurs. Journal of Business Venturing Insights, 16, e00283. https://doi.org/10.1016/j.jbvi.2021.e00283

Pollack, J. M., Garcia, R., Michaelis, T. L., Hanson, S., Carr, J. C., & Sheats, L. (2021). PURSUING B CORP CERTIFICATION: EXPLORING FIRMS' ENTREPRENEURIAL ORIENTATION AND PROSOCIAL MOTIVATION. ACADEMY OF MANAGEMENT DISCOVERIES, 7(2), 294–316. https://doi.org/10.5465/amd.2019.0083

van Witteloostuijn, A., Dejardin, M., & Pollack, J. M. (2021). Replication in entrepreneurship. Journal of Business Venturing Insights, 16, e00271. https://doi.org/10.1016/j.jbvi.2021.e00271

Cohen, D., Jones, P., Katz, J., Pollack, J., & White, R. (2021). What I have learned about teaching entrepreneurship: perspectives of five master educators. In C. H. Matthews & E. W. Liguori (Eds.), Annals of Entrepreneurship Education and Pedagogy – 2021 (pp. 2–25). https://doi.org/10.4337/9781789904468.00009

Burnette, J. L., Pollack, J. M., Forsyth, R. B., Hoyt, C. L., Babij, A. D., Thomas, F. N., & Coy, A. E. (2020). A Growth Mindset Intervention: Enhancing Students' Entrepreneurial Self-Efficacy and Career Development. ENTREPRENEURSHIP THEORY AND PRACTICE, 44(5), 878–908. https://doi.org/10.1177/1042258719864293

Aczel, B., Szaszi, B., Sarafoglou, A., Kekecs, Z., Kucharsky, S., Benjamin, D., … Wagenmakers, E.-J. (2020, January). A consensus-based transparency checklist. NATURE HUMAN BEHAVIOUR, Vol. 4, pp. 4–6. https://doi.org/10.1038/s41562-019-0772-6

Pollack, J. M., Carr, J. C., Corbett, A. C., Hoyt, C. L., Kellermanns, F. W., Kirkman, B. L., & Post, C. (2020). Contextual and Interactional Approaches to Advancing Leadership and Entrepreneurship Research. Journal of Management Studies, 57(5), 915–930. https://doi.org/10.1111/joms.12605

Michaelis, T. L., Pollack, J. M., Mulvey, P., Ritter, B. M., & Carr, J. C. (2020). Gender Bias and Venture Funding: Discussing Bias in the Entrepreneurship Classroom. Entrepreneurship Education and Pedagogy, 3(2), 154–181. https://doi.org/10.1177/2515127419879459

Theoharakis, V., Voliotis, S., & Pollack, J. M. (2020). Going Down the Slippery Slope of Legitimacy Lies in Early-Stage Ventures: The Role of Moral Disengagement. Journal of Business Ethics, 172(4), 673–690. https://doi.org/10.1007/s10551-020-04508-2

Pollack, J. M., Muñoz, P., & Dimov, D. (2020). JBVI on its 5th birthday: Reflections on place and journey. Journal of Business Venturing Insights, 13, e00152. https://doi.org/10.1016/j.jbvi.2019.e00152

Ring, J. K., Carr, J. C., Michaelis, T. L., Pollack, J. M., & Sheats, L. (2020). Knowledge acquisition frequency and business model adaptation in nascent firms. Journal of Management Inquiry, 33(2), 120–139.

Reid, S. W., Anglin, A. H., & Pollack, J. M. (2020). Leading Entrepreneurial Ventures. https://doi.org/10.4324/9781003137573-9

Pollack, J. M., Ho, V. T., O'Boyle, E. H., & Kirkman, B. L. (2020). Passion at work: A meta‐analysis of individual work outcomes. Journal of Organizational Behavior, 41(4), 311–331. https://doi.org/10.1002/job.2434

Giones, F., Brem, A., Pollack, J. M., Michaelis, T. L., Klyver, K., & Brinckmann, J. (2020). Revising entrepreneurial action in response to exogenous shocks: Considering the COVID-19 pandemic. Journal of Business Venturing Insights, 14, e00186. https://doi.org/10.1016/j.jbvi.2020.e00186

Stanko, M., & Pollack, J. M. (2020). Schiit Audio: Does it make sense to sell on Amazon? (Business Case No. 9B20A085). London, Ontario, Canada: Ivey Publishing.

Michaelis, T. L., Carr, J. C., Scheaf, D. J., & Pollack, J. M. (2020). The frugal entrepreneur: A self-regulatory perspective of resourceful entrepreneurial behavior. JOURNAL OF BUSINESS VENTURING, 35(4). https://doi.org/10.1016/j.jbusvent.2019.105969

Pollack, J. M., Carr, J. C., Michaelis, T. L., & Marshall, D. R. (2019). Hybrid entrepreneurs’ self-efficacy and persistence change: A longitudinal exploration. Journal of Business Venturing Insights, 12, e00143. https://doi.org/10.1016/j.jbvi.2019.e00143

Murphy, P. J., Pollack, J., Nagy, B., Rutherford, M., & Coombes, S. (2019). Risk Tolerance, Legitimacy, and Perspective: Navigating Biases in Social Enterprise Evaluations. ENTREPRENEURSHIP RESEARCH JOURNAL, 9(4). https://doi.org/10.1515/erj-2017-0093

Miao, C., Humphrey, R. H., Qian, S., & Pollack, J. M. (2019). The relationship between emotional intelligence and the dark triad personality traits: A meta-analytic review. JOURNAL OF RESEARCH IN PERSONALITY, 78, 189–197. https://doi.org/10.1016/j.jrp.2018.12.004

Ferreira, B. S., Morais, D. B., Pollack, J. M., & Bunds, K. S. (2018). DEVELOPMENT AND VALIDATION OF THE TOURISM E-MICROENTREPRENEURIAL SELF-EFFICACY SCALE. TOURISM ANALYSIS, 23(2), 275–282. https://doi.org/10.3727/108354218x15210313504616

Miao, C., Humphrey, R. H., Qian, S., & Pollack, J. M. (2018). Emotional intelligence and entrepreneurial intentions: an exploratory meta-analysis. CAREER DEVELOPMENT INTERNATIONAL, 23(5), 497–512. https://doi.org/10.1108/CDI-01-2018-0019

Pollack, J. M., Barr, S. H., Michaelis, T. L., Ward, M. K., Carr, J. C., Sheats, L., & Gonzalez, G. (2018). Entrepreneurship at North Carolina State University. In C. H. Matthews & E. W. Liguori (Eds.), Annals of Entrepreneurship Education and Pedagogy – 2018 (pp. 247–255). https://doi.org/10.4337/9781788114950.00023

Michaelis, T. L., Aladin, R., & Pollack, J. M. (2018). Innovation culture and the performance of new product launches: A global study. Journal of Business Venturing Insights, 9, 116–127. https://doi.org/10.1016/J.JBVI.2018.04.001

Mol, E., Ho, V. T., & Pollack, J. M. (2018). Predicting Entrepreneurial Burnout in a Moderated Mediated Model of Job Fit. JOURNAL OF SMALL BUSINESS MANAGEMENT, 56(3), 392–411. https://doi.org/10.1111/jsbm.12275

Su, E., Holt, D. T., & Pollack, J. M. (2018). The Distribution of Family Firm Performance Heterogeneity: Understanding Power Law Distributions. https://doi.org/10.1007/978-3-319-77676-7_15

De Mol, E., Pollack, J. M., & Ho, V. T. (2018, April 4). What makes entrepreneurs burn out? Harvard Business Review Online. Retrieved from https://hbr.org/2018/04/what-makes-entrepreneurs-burn-out

Gloss, A., Pollack, J. M., & Ward, M. K. (2017). A risky shift? An exploration of the measurement equivalence of entrepreneurial attitudes and entrepreneurial orientation across socioeconomic gradients. Journal of Business Venturing Insights, 7, 32–37. https://doi.org/10.1016/J.JBVI.2017.01.003

Miao, C., Rutherford, M. W., & Pollack, J. M. (2017). An exploratory meta-analysis of the nomological network of bootstrapping in SMEs. Journal of Business Venturing Insights, 8, 1–8. https://doi.org/10.1016/J.JBVI.2017.04.002

Reid, C. A., Davis, J. L., Pollack, J. M., & Coughlan, R. S. (2017). Balance Theory Revisited: Relationship Issue Relevance Affects Imbalance-Induced Tension in Workplace Relationships. The Journal of Psychology, 151(6), 547–565. https://doi.org/10.1080/00223980.2017.1372342

Rutherford, M. W., Pollack, J., Mazzei, M. J., & Sanchez-Ruiz, P. (2017). Bootstrapping: Reviewing the literature, clarifying the construct, and charting a new path forward. Group & Organization Management, 42(5), 657–706. https://doi.org/10.1177/1059601117730574

Nagy, B. N., Rutherford, M. W., Truong, Y., & Pollack, J. M. (2017). Development of the legitimacy threshold scale. Journal of Small Business Strategy, 27(3), 50–58.

Bhawe, N., Gupta, V. K., & Pollack, J. M. (2017). Founder exits and firm performance: An exploratory study. Journal of Business Venturing Insights, 8, 114–122. https://doi.org/10.1016/J.JBVI.2017.09.001

Pollack, J. M., Barr, S., & Hanson, S. (2017). New venture creation as establishing stakeholder relationships: A trust-based perspective. Journal of Business Venturing Insights, 7, 15–20. https://doi.org/10.1016/J.JBVI.2016.12.003

Harrison, J. S., Banks, G. C., Pollack, J. M., Ernest H. O'Boyle, & Short, J. (2017). Publication Bias in Strategic Management Research. JOURNAL OF MANAGEMENT, 43(2), 400–425. https://doi.org/10.1177/0149206314535438

Gupta, N., Ho, V., Pollack, J. M., & Lai, L. (2016). A multilevel perspective of interpersonal trust: Individual, dyadic, and cross-level predictors of performance. JOURNAL OF ORGANIZATIONAL BEHAVIOR, 37(8), 1271–1292. https://doi.org/10.1002/job.2104

Pollack, J. M., Rutherford, M. W., Seers, A., Coy, A. E., & Hanson, S. (2016). Exploring entrepreneurs' social network ties: Quantity versus quality. Journal of Business Venturing Insights, 6, 28–35. https://doi.org/10.1016/J.JBVI.2016.09.001

Bhawe, N., Rawhouser, H., & Pollack, J. M. (2016). Horse and cart: The role of resource acquisition order in new ventures. Journal of Business Venturing Insights, 6, 7–13. https://doi.org/10.1016/J.JBVI.2016.06.001

Banks, G. C., Pollack, J. M., Bochantin, J. E., Kirkman, B. L., Whelpley, C. E., & Ernest H. O'Boyle. (2016). MANAGEMENT'S SCIENCE-PRACTICE GAP: A GRAND CHALLENGE FOR ALL STAKEHOLDERS. ACADEMY OF MANAGEMENT JOURNAL, 59(6), 2205–2231. https://doi.org/10.5465/amj.2015.0728

Rutherford, M. W., Tocher, N., Pollack, J. M., & Coombes, S. M. T. (2016). Proposing a Financial Legitimacy Threshold in Emerging Ventures: A Multi-Method Investigation. GROUP & ORGANIZATION MANAGEMENT, 41(6), 751–785. https://doi.org/10.1177/1059601116669632

Banks, G. C., O'Boyle, E. H., Pollack, J., White, C. D., Batchelor, J. H., Whelpley, C. E., … Adkins, C. L. (2016, January). Questions About Questionable Research Practices in the Field of Management: A Guest Commentary. JOURNAL OF MANAGEMENT, Vol. 42, pp. 5–20. https://doi.org/10.1177/0149206315619011

Banks, G. C., Pollack, J. M., & Seers, A. (2016). Team coordination and organizational routines: bottoms up - and top down. MANAGEMENT DECISION, 54(5), 1059–1072. https://doi.org/10.1108/md-07-2014-0442

Litz, R. A., & Pollack, J. M. (2015). Interfirm Rivalry between Small Hardware Stores and “Big Box” Retailers: Market Commonality and Product Mix Similarity as Antecedents to Competitive Response. Journal of Small Business Management, 53(2), 436–449. https://doi.org/10.1111/jsbm.12071

Pollack, J. M., Forster, W. R., Johnson, P. D., Coy, A., & Molden, D. C. (2015). Promotion- and Prevention-Focused Networking and Its Consequences for Entrepreneurial Success. SOCIAL PSYCHOLOGICAL AND PERSONALITY SCIENCE, 6(1), 3–12. https://doi.org/10.1177/1948550614543030

Pollack, J. M., Coy, A. E., Green, J. D., & Davis, J. L. (2015). Satisfaction, Investment, and Alternatives Predict Entrepreneurs' Networking Group Commitment and Subsequent Revenue Generation. Entrepreneurship Theory and Practice, 39(4), 817–837. https://doi.org/10.1111/etap.12075

Haber, J., Pollack, J. M., & Humphrey, R. H. (2014). Competency Labor: A Conceptual Framework for Examining Individuals’ Effort and Emotions in Projecting an Image of Competence at Work. https://doi.org/10.1108/s1746-979120140000010020

Weaver, D. M., Kwak, T. J., & Pollock, K. H. (2014). Sampling Characteristics and Calibration of Snorkel Counts to Estimate Stream Fish Populations. North American Journal of Fisheries Management, 34(6), 1159–1166. https://doi.org/10.1080/02755947.2014.951808

Pollack, J. M., Burnette, J. L., & Forsyth, D. R. (2014). Summit fever on Mount Everest. In R. Humphrey (Ed.), Effective Leadership: Theory, Cases, and Applications (pp. 249–251). Thousand Oaks, CA: Sage Publishing.

Banks, G. C., Batchelor, J. H., Seers, A., O'Boyle, E. H., Jr., Pollack, J. M., & Gower, K. (2014). What does team-member exchange bring to the party? A meta-analytic review of team and leader social exchange. Journal of Organizational Behavior, 35(2), 273–295. https://doi.org/10.1002/JOB.1885

Pollack, J. M., & Bosse, D. A. (2014). When do investors forgive entrepreneurs for lying? Journal of Business Venturing, 29(6), 741–754. https://doi.org/10.1016/J.JBUSVENT.2013.08.005

Fuschetti, K., & Pollack, J. M. (2013). Addressing Personal and Family Transitions in Small Businesses: Effective Human Resource Management Practices. In R. Burke & C. Cooper (Eds.), Human Resource Management in Small Business (pp. 200–215). https://doi.org/10.4337/9780857933195.00018

Hawver, T. H., & Pollack, J. M. (2013). Entrepreneurial Orientation. In L. Dana (Ed.), World Encyclopedia of Entrepreneurship (pp. 83–85). https://doi.org/10.4337/9781849808453.00016

Pollack, J. M. (2013). Implicit Theories of Entrepreneurship. In L. Dana (Ed.), World Encyclopedia of Entrepreneurship (pp. 247–248). https://doi.org/10.4337/9781849808453.00033

Burnette, J. L., & Pollack, J. M. (2013). Implicit Theories of Work and Job Fit: Implications for Job and Life Satisfaction. Basic and Applied Social Psychology, 35(4), 360–372. https://doi.org/10.1080/01973533.2013.803964

Burnette, J. L., O'Boyle, E. H., VanEpps, E. M., Pollack, J. M., & Finkel, E. J. (2013). Mind-sets matter: A meta-analytic review of implicit theories and self-regulation. Psychological Bulletin, 139(3), 655–701. https://doi.org/10.1037/a0029531

Ho, V. T., & Pollack, J. M. (2013). Passion Isn't Always a Good Thing: Examining Entrepreneurs' Network Centrality and Financial Performance with a Dualistic Model of Passion. Journal of Management Studies, 51(3), 433–459. https://doi.org/10.1111/joms.12062

Pollack, J. M., & Hawver, T. H. (2013). Venture Capital (L. Dana, Ed.). https://doi.org/10.4337/9781849808453.00061

Intihar, A., & Pollack, J. M. (2012). Exploring small family‐owned firms’ competitive ability. Journal of Family Business Management, 2(1), 76–86. https://doi.org/10.1108/20436231211216439

O'Boyle, E. H., Jr., Pollack, J. M., & Rutherford, M. W. (2012). Exploring the relation between family involvement and firms' financial performance: A meta-analysis of main and moderator effects. Journal of Business Venturing, 27(1), 1–18. https://doi.org/10.1016/j.jbusvent.2011.09.002

Pollack, J. M., Rutherford, M. W., & Nagy, B. G. (2012). Preparedness and Cognitive Legitimacy as Antecedents of New Venture Funding in Televised Business Pitches. Entrepreneurship Theory and Practice, 36(5), 915–939. https://doi.org/10.1111/j.1540-6520.2012.00531.x

Pollack, J. M., Burnette, J. L., & Hoyt, C. L. (2012). Self-Efficacy in the Face of Threats to Entrepreneurial Success: Mind-Sets Matter. Basic and Applied Social Psychology, 34(3), 287–294. https://doi.org/10.1080/01973533.2012.674452

Nagy, B. G., Pollack, J. M., Rutherford, M. W., & Lohrke, F. T. (2012). The Influence of Entrepreneurs’ Credentials and Impression Management Behaviors on Perceptions of New Venture Legitimacy. Entrepreneurship Theory and Practice, 36(5), 941–965. https://doi.org/10.1111/j.1540-6520.2012.00539.x

Pollack, J. M., Vanepps, E. M., & Hayes, A. F. (2012). The moderating role of social ties on entrepreneurs' depressed affect and withdrawal intentions in response to economic stress. Journal of Organizational Behavior, 33(6), 789–810. https://doi.org/10.1002/job.1794

Whetzel, D. L., McDaniel, M. A., & Pollack, J. M. (2012). Work Simulations. In M. A. Wilson, W. Bennett Jr., S. G. Gibson, & G. M. Alliger (Eds.), The Handbook of Work Analysis (pp. 427–444). https://doi.org/10.4324/9780203136324-34

Burnette, J. L., Pollack, J. M., & Forsyth, D. R. (2011). Leadership in extreme contexts: A groupthink analysis of the May 1996 Mount Everest disaster. Journal of Leadership Studies, 4(4), 29–40. https://doi.org/10.1002/jls.20190

Pollack, J. M. (2011). Self-efficacy. In L. Dana (Ed.), World Encyclopedia of Entrepreneurship (pp. 396–397). https://doi.org/10.4337/9781849808453.00050

O'Boyle, E. H., Jr., Humphrey, R. H., Pollack, J. M., Hawver, T. H., & Story, P. A. (2011). The relation between emotional intelligence and job performance: A meta-analysis. Journal of Organizational Behavior, 32(5), 788–818. https://doi.org/10.1002/job.714

O'Boyle, E. H., Jr, Rutherford, M. W., & Pollack, J. M. (2010). Examining the Relation Between Ethical Focus and Financial Performance in Family Firms: An Exploratory Study. Family Business Review, 23(4), 310–326. https://doi.org/10.1177/0894486510375412

Pollack, J. (2010). Improving Employee Selection with Online Testing. https://doi.org/10.4018/978-1-60566-770-6.ch053

Burnette, J. L., Pollack, J. M., & Hoyt, C. L. (2010). Individual differences in implicit theories of leadership ability and self-efficacy: Predicting responses to stereotype threat. Journal of Leadership Studies, 3(4), 46–56. https://doi.org/10.1002/jls.20138

Pollack, J. M. (2009). Improving Employee Selection with Online Testing. https://doi.org/10.4018/978-1-59904-883-3.ch074

Hawver, T. H., Pollack, J. M., & Humphrey, R. (2008). Job design and affect: Ethical implications for the C-Suite. In R. S. Sims & S. A. Quarto (Eds.), Executive ethics: Ethical dilemmas and challenges for the C-Suite (pp. 263–278). Charlotte, NC: Information Age Publishing.

Humphrey, R. H., Pollack, J. M., & Hawver, T. (2008). Leading with emotional labor. Journal of Managerial Psychology, 23(2), 151–168. https://doi.org/10.1108/02683940810850790

Burnette, J. L., & Pollack, J. M. (2007). Reaching the Summit Is Only Half of the Goal: When Group Decision Making
                        Goes Bad. PsycCRITIQUES, 52(28). https://doi.org/10.1037/a0007559