@article{ciccone_gulliford_2022, title={Preparing Students for Wicked Problems}, url={http://dx.doi.org/10.21428/6ffd8432.0aea9b89}, DOI={10.21428/6ffd8432.0aea9b89}, abstractNote={College students face big problems ahead. This interview with the Lead Librarian for Public Science at NC State talks about Wicked Problems, Wolfpack Solutions: an online curricula that prepares students both for university and the world beyond.}, journal={Commonplace}, author={Ciccone, K. and Gulliford, S.}, editor={Gulliford, SarahEditor}, year={2022}, month={Feb} }
 @book{ivey_ciccone_vickery_2021, title={Big Data Research Practices and Needs at North Carolina State University: An Ithaka S+R Local Report}, url={https://osf.io/n9a4j/}, DOI={10.17605/OSF.IO/N9A4J}, journal={Ithaka S+R}, institution={Open Science Framework}, author={Ivey, Susan and Ciccone, Karen and Vickery, John}, year={2021}, month={Oct} }
 @book{jewell_dunn_vandegrift_nichols_ciccone_dufresne_gannon_hill_kittinger_kittleson_et al._2021, place={Raleigh, NC}, title={Fermentology}, url={http://dx.doi.org/10.52750/679579}, DOI={10.52750/679579}, journal={North Carolina State University Libraries}, publisher={North Carolina State University Libraries}, year={2021} }
 @article{ciccone_2021, title={Global Change Games}, url={https://www.libraryjournal.com/story/Global-Change-Games-Programs-That-Pop}, journal={Library Journal}, author={Ciccone, K.}, year={2021}, month={Nov} }
 @article{riley_goller_leggett_lewis_ciccone_dunn_2020, title={Catalyzing rapid discovery of gold-precipitating bacterial lineages with university students}, volume={8}, ISSN={2167-8359}, url={http://dx.doi.org/10.7717/peerj.8925}, DOI={10.7717/peerj.8925}, abstractNote={Intriguing and potentially commercially useful microorganisms are found in our surroundings and new tools allow us to learn about their genetic potential and evolutionary history. Engaging students from different disciplines and courses in the search for microbes requires an exciting project with innovative but straightforward procedures and goals. Here we describe an interdisciplinary program to engage students from different courses in the sampling, identification and analysis of the DNA sequences of a unique yet common microbe, Delftia spp. A campus-wide challenge was created to identify the prevalence of this genus, able to precipitate gold, involving introductory level environmental and life science courses, upper-level advanced laboratory modules taken by undergraduate students (juniors and seniors), graduate students and staff from the campus. The number of participants involved allowed for extensive sampling while undergraduate researchers and students in lab-based courses participated in the sample processing and analyses, helping contextualize and solidify their learning of the molecular biology techniques. The results were shared at each step through publicly accessible websites and workshops. This model allows for the rapid discovery of Delftia presence and prevalence and is adaptable to different campuses and experimental questions.}, number={4}, journal={PeerJ}, publisher={PeerJ}, author={Riley, N. and Goller, C.C. and Leggett, Z.H. and Lewis, D. and Ciccone, K. and Dunn, R.R.}, year={2020}, month={Apr}, pages={e8925} }
 @article{bennett_ciccone_davis_2020, title={Engaged Librarianship at the NC State University Libraries}, volume={32}, url={https://www.against-the-grain.com/2020/09/v324-engaged-librarianship-at-the-nc-state-university-libraries/}, number={4}, journal={Against the Grain}, author={Bennett, S. and Ciccone, K. and Davis, H.}, year={2020}, month={Sep} }
 @article{partlow_ciccone_peak_2019, title={Service Assessment Planning for the Hunt Library Dataspace}, volume={10}, url={http://dx.doi.org/10.31229/osf.io/t4vek}, DOI={10.31229/osf.io/t4vek}, abstractNote={Presentation given at TRLN Annual Meeting, Durham, North Carolina, July 1, 2019. The Hunt Library Dataspace was launched in August 2018 to provide students with access to the tools and support they need to develop critical data skills and perform data intensive tasks. It is outfitted with specialized computing hardware and software and staffed by graduate student Data Science Consultants who provide drop-in support for programming, data analysis, statistical analysis, visualization, and other data-related topics.Prior to launching the Dataspace the Libraries’ Director of Planning and Research worked with the Data & Visualization Services department to develop a plan for assessing the new Dataspace services. The process began with identifying relevant goals based on NC State University and the NC State University Libraries’ strategic priorities. Next we identified measures that would assess our success in relation to those goals. This talk describes the assessment planning process, the measures and methods employed, outcomes, and how this information will be used to improve our services and inform new service development.}, publisher={Center for Open Science}, author={Partlow, Mia and Ciccone, Karen and Peak, Margaret}, year={2019}, month={Oct} }
 @article{ciccone_vickery_2015, title={Evidence Based Library and Information Practice}, volume={10}, ISSN={["1715-720X"]}, DOI={10.18438/b86g6q}, abstractNote={Abstract

Objectives - To evaluate and compare the results produced by Summon and EBSCO Discovery
Service (EDS) for the types of searches typically performed by library users at North Carolina State University. Also, to compare the performance of these products to Google Scholar for the same types of searches.

Methods - A study was conducted to compare the search performance of two web-scale discovery services: ProQuest’s Summon and EBSCO Discovery Service (EDS). The performance of these services was also compared to Google Scholar. A sample of 183 actual user searches, randomly selected from the NCSU Libraries’ 2013 Summon search logs, was used for the study. For each query, searches were performed in Summon, EDS, and Google Scholar. The results of known-item searches were compared for retrieval of the known item, and the top ten results of topical searches were compared for the number of relevant results.

Results - There was no significant difference in the results between Summon and EDS for either known-item or topical searches. There was also no significant difference between the performance of the two discovery services and Google Scholar for known-item searches. However, Google Scholar outperformed both discovery services for topical searches.

Conclusions - There was no significant difference in the relevance of search results between Summon and EDS. Thus, any decision to purchase one of those products over the other should be based upon other considerations (e.g., technical issues, cost, customer service, or user interface).}, number={1}, journal={EVIDENCE BASED LIBRARY AND INFORMATION PRACTICE}, publisher={EBLIP Journal}, author={Ciccone, Karen and Vickery, John}, year={2015}, pages={34–49} }
 @inbook{ciccone_morris_sills_2012, place={Bloomington, IN}, title={Information literacy: building critical skills for learning and communicating about research on the web}, booktitle={Quick Hits for Teaching with Technology: Successful Strategies by Award-Winning Teachers}, publisher={Indiana University Press}, author={Ciccone, K. and Morris, C. and Sills, E.}, editor={Morgan, R.K. and Olivares, K.T.Editors}, year={2012}, pages={71–72} }
 @article{ciccone_2005, title={MyLibrary @ NCState: A Library Portal After Five Years}, volume={43}, ISSN={["1540-3564"]}, url={http://www.scopus.com/inward/record.url?eid=2-s2.0-77952116963&partnerID=MN8TOARS}, DOI={10.1300/J111v43n01_03}, abstractNote={Abstract The MyLibrary@NCState Web portal was created to help users reduce “information overload,” to allow them to create personal Web pages containing their most frequently consulted library electronic resources and services, and to provide a new avenue of communication between librarians and discipline-specific populations of users. This chapter will look at each of these goals and discuss how well the current product has managed to meet them. In doing so, it will also cover the relationships between library portals and course pages, the evolution of MyLibrary in the context of changes to the Libraries' Web site, and future directions for development.}, number={1-2}, journal={JOURNAL OF LIBRARY ADMINISTRATION}, publisher={Informa UK Limited}, author={Ciccone, Karen}, year={2005}, pages={19–35} }
 @article{ciccone_vanscoy_2003, title={Managing an Established Virtual Reference Service}, volume={8}, DOI={10.1300/j136v08n01_08}, abstractNote={SUMMARY Virtual reference, no longer a “new thing,” has become an integral part of reference services. While implementing a new virtual reference service may not be as difficult now as it was in the past, established services must still grapple with several difficult philosophical, managerial, and policy issues. This article discusses how the North Carolina State University (NCSU) Libraries has dealt with four areas common to developing virtual reference services: getting too many patrons at once, problem patrons, training and quality assessment, and expanding and improving the service.}, number={1-2}, journal={Internet Reference Services Quarterly}, publisher={The Haworth Press}, author={Ciccone, Karen and Vanscoy, Amy}, year={2003}, month={Jun}, pages={95–105} }
 @article{ciccone_2001, title={Guest editorial: Virtual reference, today and tomorrow}, volume={20}, number={3}, journal={Information Technology and Libraries}, author={Ciccone, K.}, year={2001}, pages={120–121} }
 @article{collins_1998, title={Providing Subject Access to Images: A Study of User Queries}, volume={61}, DOI={10.17723/aarc.61.1.b531vt5q0q620642}, abstractNote={This paper describes a study of user queries conducted at two historical photographic collections—the North Carolina Collection at the University of North Carolina at Chapel Hill, and the North Carolina State Archives in Raleigh. Patron requests were analyzed in order to determine which types of subject terms and attributes of images are used most often in requests for photographs. Basic categories of terms were created, and the number of requests utilizing each category of term was tallied. It was found that subject terms, both generic and specific, were used far more frequently than any other categories of terms in requests for photographs. Generic subject terms appeared most often in requests, indicating the importance of these terms for indexing. Time and place were the next most commonly used types of terms. In contrast, genre, visual terms, format, and creator/provenance were mentioned relatively infrequently.}, number={1}, journal={The American Archivist}, publisher={Society of American Archivists}, author={Collins, Karen}, year={1998}, month={Jan}, pages={36–55} }