@inproceedings{eskridge_duckett_2012, title={Tapping the User Experience to Design a Better Library for Engineering and Textiles Students and Faculty}, url={http://dx.doi.org/10.18260/1-2--21991}, DOI={10.18260/1-2--21991}, abstractNote={Abstract Tapping the User Experience to Design a Better Library for Engineering and Textiles Students and FacultyIn recent years, many academic libraries have embraced the “user experience” (or “UX”)movement, which involves performing research on library users to learn about the totality oftheir experience using libraries, including attitudes, motivations, and emotions. This movement,which has its roots in website design and applied anthropology, has gained traction in the librarycommunity, where focus on the user has always been of primary importance, but ever evolvinguse of technologies and learning styles has called for a continual commitment to collectingfeedback from users. This feedback often challenges old assumptions and provides informationabout the life of the user beyond the walls of the library.In 2010, the North Carolina State University Libraries began construction of a new librarybuilding to serve the Colleges of Engineering and Textiles on NC State’s Centennial Campus.Slated to open in January 2013, the James Hunt Library is meant to redefine the library of the21st century in terms of services, technology and learning spaces. Understanding the faculty andstudents in these colleges is critical to the success of this new building, and as a result, userexperience research has been a significant part of the planning process. A major product of thisresearch has been the creation of design “personas,” profiles of archetypical users that helppersonalize user groups to librarians and administrators envisioning space uses and designingservices.This paper will highlight the ways we have collected data on faculty and students in the Collegesof Engineering and Textiles. It will detail the persona-creation process as it was adapted forspace planning in an academic library setting. It will discuss how such user research bringsdeeper understanding to the ways students use spaces and technologies and revealed gaps instudent needs. We will also highlight reusable tools for gathering user experience data andcreating personas available through the web-based Learning Space Toolkit, an IMLS-grantfunded collaborative project between the NCSU Libraries and two design consultancy firms.}, booktitle={2012 ASEE Annual Conference & Exposition Proceedings}, publisher={ASEE Conferences}, author={Eskridge, Honora and Duckett, Kim}, year={2012} } @article{hartsell-gundy_duckett_welborn_2016, title={#ThankALibrarian: An engagement project to make library support more visible}, volume={77}, url={http://dx.doi.org/10.5860/crln.77.11.9583}, DOI={10.5860/crln.77.11.9583}, number={11}, journal={College & Research Libraries News}, publisher={American Library Association}, author={Hartsell-Gundy, Arianne and Duckett, Kim and Welborn, Aaron}, year={2016}, month={Dec}, pages={537–546} } @inbook{duckett_warren_2013, title={Exploring the Intersections of Information Literacy and Scholarly Communication [Two Frames of Reference for Undergraduate Instruction]}, volume={102}, url={https://surface.syr.edu/sul/102/}, booktitle={Common Ground at the Nexus of Information Literacy and Scholarly Communication}, author={Duckett, Kim and Warren, Scott}, year={2013} } @article{lippincott_duckett_2013, title={Library Space Assessment: Focus on Learning}, url={https://doi.org/10.29242/rli.284}, DOI={10.29242/rli.284}, abstractNote={Libraries, show the importance of collecting meaningful data that supports the creation of new or renovated learning spaces.They suggest that libraries approach an assessment process using a broader perspective by asking key questions such as "what elements of the library renovation and newly configured services would support student success?"This article is a good companion to the Learning Space Toolkit (http://learningspacetoolkit.org/).Finally, the authors conclude that the connection between student learning and library spaces needs further exploration and research to provide a deeper understanding of the inherent value of library learning spaces.}, number={284}, journal={Research Library Issues,}, author={Lippincott, Joan and Duckett, Kim}, year={2013} } @inbook{duckett_2010, place={Santa Barbara, Calif}, title={Learning Management Systems}, booktitle={More Technology for the Rest of Us: A Second Primer on Computing for the Non-IT Librarian}, publisher={Libraries Unlimited}, author={Duckett, Kim}, editor={Courtney, N.Editor}, year={2010} } @article{lippincott_vedantham_duckett_2010, title={Libraries as Enablers of Pedagogical and Curricular Change}, volume={10}, url={https://scholar.princeton.edu/sites/default/files/anu/files/educausereview2014.pdf}, number={27/14}, journal={EDUCAUSE Review,}, author={Lippincott, Joan and Vedantham, Anu and Duckett, Kim}, year={2010}, month={Oct} } @article{warren_duckett_2010, title={“Why Does Google Scholar Sometimes Ask for Money?” Engaging Science Students in Scholarly Communication and the Economics of Information}, volume={50}, url={http://dx.doi.org/10.1080/01930821003667021}, DOI={10.1080/01930821003667021}, abstractNote={ABSTRACT This article outlines instructional strategies for teaching students about scholarly communication and the economic realities that surround scientific information. Exposing students to the business side of academic communication provides a foundation for understanding how Google relates to library-subscription resources, how research is both shared and discovered, what the role of libraries is in providing access to costly information, and how disparities arise in information access. Such instruction contextualizes search tools such as article databases as well as Google Scholar, and thereby serves as an appropriate starting point for teaching students to use such tools.}, number={4}, journal={Journal of Library Administration}, publisher={Informa UK Limited}, author={Warren, Scott and Duckett, Kim}, year={2010}, month={Apr}, pages={349–372} } @article{casden_duckett_sierra_ryan_2009, title={Course Views: A Scalable Approach to Providing Course-based Access to Library Resources}, url={https://journal.code4lib.org/articles/1218}, number={ue 6}, journal={The Code4Lib Journal}, author={Casden, Jason and Duckett, Kim and Sierra, Tito and Ryan, Joseph}, year={2009} } @article{narrating the back story through e-learning resources in libraries_2009, url={https://www.inthelibrarywiththeleadpipe.org/2009/narrating-the-back-story-through-e-learning-resources-in-libraries/}, journal={In the Library with the Lead Pipe}, year={2009}, month={Jan} } @inbook{imel_duckett_2008, title={Libraries and Lifelong Learning}, booktitle={Routledge International Handbook of Lifelong Learning}, author={Imel, Susan and Duckett, Kim}, editor={Jarvis, PeterEditor}, year={2008} } @inproceedings{why does google scholar sometimes ask for money? leveraging the economics of information and scholarly communication processes to enrich instruction,_2008, booktitle={Librarian as Architect: Planning, Building, and Renewing, LOEX 2008 Conference Proceedings}, year={2008} } @inproceedings{online instruction: lessons learned from distance education_2005, booktitle={Library Instruction: Restating the Need, Refocusing the Response, LOEX 2004 Conference Proceedings.}, year={2005} }