Kylie Litaker Goodman

College of Humanities and Social Sciences

Works (1)

Updated: April 5th, 2024 18:07

2022 journal article

It's not what you say but how you say it: Examining the influence of perceived voice assistant gender and pitch on trust and reliance

Applied Ergonomics, 106, 103864.

By: K. Goodman n & C. Mayhorn n 

author keywords: Virtual assistants; Vocal cues; Trust; Decision-making; Medication labels
MeSH headings : Humans; Male; Female; Trust; Voice; Speech; Speech Perception; Cues
topics (OpenAlex): AI in Service Interactions; Digital Mental Health Interventions; Speech and dialogue systems
TL;DR: Results suggest agents perceived as female were rated as more trustworthy, while vocal pitch did not significantly influence trust, while social categorizations distilled from vocal cues influencing interactions with agents delivering health-critical information are found. (via Semantic Scholar)
UN Sustainable Development Goals Color Wheel
UN Sustainable Development Goal Categories
5. Gender Equality (OpenAlex)
Sources: Web Of Science, Crossref, NC State University Libraries
Added: August 12, 2023

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