@article{roscigno_zheng_crowley_2022, title={Workplace Age Discrimination and Social-psychological Well-being}, ISSN={["2156-8731"]}, DOI={10.1177/21568693221116139}, abstractNote={ The research literature on workplace inequality has given comparatively little attention to age discrimination and its social-psychological consequences. In this article, we highlight useful insights from critical gerontological, labor process, and mental health literatures and analyze the patterning of workplace age discrimination and its implications for sense of job insecurity, job-specific stress, and the overall mental health of full-time workers 40 years old and above, covered by the Age Discrimination in Employment Act (ADEA). Our analyses, which draw on two decades and five waves of the General Social Survey (2002–2018), reveal (1) the prevalence of self-reported workplace age discrimination and growing vulnerability particularly for those 60 years and above, (2) clear social-psychological costs when it comes to job insecurity, work-specific stress, and overall self-reported mental health, and (3) dimensions of status and workplace social relations that offer a protective buffer or exacerbate age discrimination’s corrosive effects. Future research on age as an important status vulnerability within the domain of employment and the implications of unjust treatment for well-being and mental health are clearly warranted. }, journal={SOCIETY AND MENTAL HEALTH}, author={Roscigno, Vincent J. and Zheng, Hui and Crowley, Martha}, year={2022}, month={Aug} } @article{crowley_stainback_2019, title={Retail Sector Concentration, Local Economic Structure, and Community Well-Being}, volume={45}, ISSN={["1545-2115"]}, DOI={10.1146/annurev-soc-073018-022449}, abstractNote={ The rise and expansion of large retail firms mark a significant shift in economic organization across communities in the United States. In this article, we describe this shift and discuss implications for local economic structure and community well-being. We present theoretical perspectives on the concentration of productive resources and review findings from empirical studies linking retail-sector concentration to wages, jobs, and small firms as well as a host of community well-being outcomes, such as poverty, civic participation, health, and crime. Although most scholarly and public attention to this issue has focused on understanding impacts of Walmart in particular, our review seeks to highlight more general processes of rationalization, concentration, and a changing industrial structure. We conclude with a critique and directions for future research. }, journal={ANNUAL REVIEW OF SOCIOLOGY, VOL 45}, author={Crowley, Martha and Stainback, Kevin}, year={2019}, pages={321–343} } @article{crowley_knepper_2019, title={Strangers in their hometown: Demographic change, revitalization and community engagement in new Latino destinations}, volume={79}, ISSN={["1096-0317"]}, DOI={10.1016/j.ssresearch.2018.12.006}, abstractNote={Rapid economic, demographic and social change in America's new Latino destinations has generated concerns about changing quality of life in rural communities. Findings from prior research suggest that the arrival of socioeconomically vulnerable newcomers may undermine demographic foundations of community engagement, and that heterogeneity, segregation, race/ethnic tension, and rising income inequality may reduce aggregate engagement in local affairs. Research on new Latino destinations, however, points to unique attributes of newcomers that may offset these challenges or even enhance community life. In this study, we investigate changes in demographic foundations for participation, community revitalization and shifts in economic, civic and political activity in new nonmetropolitan Latino destinations over the 1990s and 2000s. Using data from the Census of Population, American Community Survey, County Business Patterns, Census of Religion, and voting records, and controlling for relevant county attributes, we compare trajectories of counties that received large numbers of Latinos after 1990 to similar counties that did not experience rapid Latino growth. Difference-in-difference regression analyses reveal that despite erosion of foundations for participation, most notably education, economic well-being and English-language proficiency, Latino influxes have helped to revitalize new destination communities and promoted economic activity conducive to community engagement. Contrary to claims that individuals in more diverse environments withdraw from community life and "hunker down" at home (Putnam 2007), we find no evidence that diversification has reduced community participation; instead, residents of new communities have become more civically and politically engaged.}, journal={SOCIAL SCIENCE RESEARCH}, author={Crowley, Martha and Knepper, Pete}, year={2019}, month={Mar}, pages={56–70} } @misc{crowley_2018, title={Working the phones: Control and resistance in call centres}, volume={43}, number={1}, journal={Canadian Journal of Sociology-Cahiers Canadiens de Sociologie}, author={Crowley, M.}, year={2018}, pages={105–107} } @article{crowley_2016, title={Inequality in the Promised Land: Race, Resources, and Suburban Schooling}, volume={45}, ISSN={["1939-8638"]}, DOI={10.1177/0094306116629410oo}, abstractNote={term care provision as a social responsibility or expanding the safety net for middle-class caregivers. Yet this is not a fatalistic story; there is hope. Levitsky is quick to suggest the important role advocacy organizations can play by serving as sources of new models of social arrangements. Another promising achievement is Levitsky’s augmentation of the caregiving literature by highlighting ‘‘The Rewards of Caregiving’’—the positive dimensions of providing care to a loved one. In contrast to what the predominant tales of tragedy suggest, relationships can deepen, moments can be cherished, and carers can learn about their own character, strengths, and abilities. Ultimately, they are also successful in meeting the needs of their loved ones; and by demonstrating the tenacity, resilience, and resourcefulness of carers, Levitsky reveals their collective potential for confronting these seemingly countless barriers. Levitsky optimistically concludes that the growing constituency of current and past carers willing and able to participate in reform efforts give us reason to believe that this nascent rise of politicization can emerge as a political force to be reckoned with in the very near future. Rather than focusing on whether or not their efforts will lead to the passage of new social policies, Levitsky is persuaded that when family caregivers do politicize, they will unmask the political cover for maintaining the status quo once and for all.}, number={2}, journal={CONTEMPORARY SOCIOLOGY-A JOURNAL OF REVIEWS}, author={Crowley, Martha}, year={2016}, month={Mar}, pages={211–213} } @article{crowley_2016, title={Neoliberalism, managerial citizenship behaviors, and firm fiscal performance}, volume={28}, journal={Gedenkschrift to randy hodson: working with dignity}, author={Crowley, M.}, year={2016}, pages={213–232} } @article{wolf_cowley_ward_2015, title={Coadaptation between Mother and Offspring: Why Not?}, volume={13}, ISSN={["1545-7885"]}, url={http://europepmc.org/abstract/med/25786111}, DOI={10.1371/journal.pbio.1002085}, abstractNote={A Formal Comment has challenged the interpretation of a study into an imprinted gene, maintaining that conflict, rather than mother-offspring co-adaptation, provides a better mechanistic explanation. Here authors of the original Research Article reply.}, number={3}, journal={PLOS BIOLOGY}, author={Wolf, Jason B. and Cowley, Michael and Ward, Andrew}, year={2015}, month={Mar} } @article{crowley_lichter_turner_2015, title={Diverging fortunes? Economic well-being of Latinos and African Americans in new rural destinations}, volume={51}, ISSN={["1096-0317"]}, DOI={10.1016/j.ssresearch.2014.11.007}, abstractNote={The geographic diffusion of Latinos from immigrant gateways to newly-emerging rural destinations is one of the most significant recent trends in U.S. population redistribution. Yet, few studies have explored how Latinos have fared in new destinations, and even fewer have examined economic implications for other minority workers and their families. We use county-level data from the 1990 and 2000 U.S. Census and the 2006-2010 American Community Survey to compare the changing economic circumstances (e.g., employment and unemployment, poverty, income, and homeownership) of Latinos and African Americans in new Latino boomtowns. We also evaluate the comparative economic trajectories of Latinos in new destinations and established gateways. During the 1990s, new rural destinations provided clear economic benefits to Latinos, even surpassing African Americans on some economic indicators. The 2000s, however, ushered in higher rates of Latino poverty; the economic circumstances of Latinos also deteriorated more rapidly in new vis-à-vis traditional destinations. By 2010, individual and family poverty rates in new destinations were significantly higher among Latinos than African Americans, despite higher labor force participation and lower levels of unemployment. Difference-in-difference models demonstrate that in both the 1990s and 2000s, economic trajectories of African Americans in new Latino destinations largely mirrored those observed in places without large Latino influxes. Any economic benefits for Latinos in new rural destinations thus have not come at the expense of African Americans.}, journal={SOCIAL SCIENCE RESEARCH}, author={Crowley, Martha and Lichter, Daniel T. and Turner, Richard N.}, year={2015}, month={May}, pages={77–92} } @article{crowley_2014, title={Class, Control, and Relational Indignity: Labor Process Foundations for Workplace Humiliation, Conflict, and Shame}, volume={58}, ISSN={["1552-3381"]}, DOI={10.1177/0002764213503335}, abstractNote={This article investigates how complex combinations of control contribute to class variations in the experience of work through their impacts on relational aspects of workplace dignity. Analysis of content-coded data on 154 work groups suggests that control structures vary by class and have significant implications for levels of abuse and shame, but exert little direct impact on hostility toward management or coworker conflict. Abusive treatment rooted in coercion, however, generates hostility toward management and intensifies feelings of shame associated with coercive control. Contrary to expectations, a pattern of abuse does not tend to generate coworker conflict. Reimmersion in the case studies suggests that when it does, the cause is often favoritism—a correlate of abuse.}, number={3}, journal={AMERICAN BEHAVIORAL SCIENTIST}, author={Crowley, Martha}, year={2014}, month={Mar}, pages={416–434} } @article{crowley_2013, title={Gender, the Labor Process and Dignity at Work}, volume={91}, ISSN={["0037-7732"]}, DOI={10.1093/sf/sot042}, abstractNote={This study brings together gender inequality and labor process research to investigate how divergent control structures generate inequality in work experiences for women and men. Content-coded data on 155 work groups are analyzed using Qualitative Comparative Analysis to identify combinations of control techniques encountered by female and male work groups and their relationship to outcomes measuring workplace dignity. Results suggest that male work groups more often encounter persuasive “bundles” of control that enhance autonomy, creativity, meaningfulness and satisfaction, while female work groups confront more coercive arrangements, especially direct supervision, that erode these and other foundations of dignity at work. I conclude with implications of these findings relative to understandings of the labor process, workplace sex segregation and forms of inequality not so easily quantified in dominant approaches to stratification.}, number={4}, journal={SOCIAL FORCES}, author={Crowley, Martha}, year={2013}, month={Jun}, pages={1209–1238} } @article{crowley_payne_kennedy_2014, title={Working better together? Empowerment, panopticon and conflict approaches to teamwork}, volume={35}, ISSN={["1461-7099"]}, DOI={10.1177/0143831x13488003}, abstractNote={Scholars often offer competing accounts of the consequences of workplace teams. Researchers in the empowerment tradition describe autonomy in teams as generating satisfaction and pro-social behaviors. The panopticon approach emphasizes the disciplinary aspect of teamwork – arguing that peer monitoring elicits intense effort and discourages resistance through visibility and normative control. The conflict school highlights variation in experiences of and responses to teamwork, calling particular attention to worker resistance. This study uses mixed methods to investigate these perspectives simultaneously, analyzing content-coded data on 204 work groups. Though evidence supports both empowerment and panopticon theories, especially when used in combination, the conflict perspective emerges as pivotal to understanding not only worker resistance but also consent to empowerment and even panoptic control.}, number={3}, journal={ECONOMIC AND INDUSTRIAL DEMOCRACY}, author={Crowley, Martha and Payne, Julianne C. and Kennedy, Earl}, year={2014}, month={Aug}, pages={483–506} } @article{crowley_2012, title={Control and Dignity in Professional, Manual and Service-Sector Employment}, volume={33}, ISSN={["1741-3044"]}, DOI={10.1177/0170840612453529}, abstractNote={ This study investigates implications of complex control combinations applied in manual, service and professional occupations for expressive, behavioral and emotional aspects of workplace dignity. Qualitative comparative analyses of 154 content-coded workplace ethnographies suggest that professionals encounter persuasive ‘bundles’ of control that enhance expressive and behavioral manifestations of dignity as well as pride. However, these benefits come at the expense of high levels of stress associated with internal drives and externally driven normative orientations and behaviors. Workers in manual and service occupations confront a broader array of approaches, including coercive control combinations that erode pride and effort by dehumanizing workers and inviting abuse. Furthermore, the benefits of persuasive control combinations in these settings are mitigated by supplementary constraints, which promote maintenance of a protective distance from employers that may also help to limit stress. The paper concludes with organizational strategies for curbing abuse in coercive manual and service environments and a discussion of changes necessary to address the problem of stress in the professions. }, number={10}, journal={ORGANIZATION STUDIES}, author={Crowley, Martha}, year={2012}, month={Oct}, pages={1383–1406} } @article{qian_lichter_crowley_2010, title={Chinese Children Among the Poor: Comparing U.S. Natives with Immigrants from Taiwan, Mainland China, and Hong Kong}, volume={2}, ISSN={1867-1748 1867-1756}, url={http://dx.doi.org/10.1007/S12552-010-9034-Y}, DOI={10.1007/S12552-010-9034-Y}, number={3-4}, journal={Race and Social Problems}, publisher={Springer Science and Business Media LLC}, author={Qian, Zhenchao and Lichter, Daniel T. and Crowley, Martha}, year={2010}, month={Oct}, pages={137–148} } @article{crowley_tope_chamberlain_hodson_2010, title={Neo-Taylorism at Work: Occupational Change in the Post-Fordist Era}, volume={57}, ISSN={["0037-7791"]}, DOI={10.1525/sp.2010.57.3.421}, abstractNote={The last quarter of the twentieth century saw an erosion of job security in both manual and professional occupations. In this article, we investigate how the proliferation of employee involvement schemes in manual production and the growth of layoffs, temporary outsourcing, and project-based teams in the professions have influenced working conditions in both manual and professional settings. We argue that these practices represent not a departure from scientific management as is often presumed, but rather adoption of Taylorist principles not fully manifested in Fordist-era mass production. Flexible practices have thus expanded the influence of scientific management in manual work, and extended the scope of its application into the professions in an era perhaps more aptly termed neo-Taylorist than post-Fordist. Using data derived from the population of workplace ethnographies, we evaluate historical shifts in the organization of manual and professional work and outcomes for employees. Our findings support accounts critical of the nature and degree of change in manual jobs and suggest that post-Fordist shifts in the professions have successfully ushered in intensification analogous to what Fordist strategies accomplished in manual work—with unintended negative consequences for workers. Our conclusions point to a general deterioration of conditions in both manual and professional occupations due at least in part to an increasingly rigorous application of the principles of scientific management to both types of work.}, number={3}, journal={SOCIAL PROBLEMS}, author={Crowley, Martha and Tope, Daniel and Chamberlain, Lindsey Joyce and Hodson, Randy}, year={2010}, month={Aug}, pages={421–447} } @misc{crowley_2009, title={Moral gray zones: side productions, identity, and regulation in an aeronautic plant.}, volume={36}, number={3}, journal={Work and Occupations}, author={Crowley, M.}, year={2009}, pages={263–265} } @misc{crowley_2008, title={From hire to liar: The role of deception in the workplace}, volume={86}, DOI={10.1353/sof.0.0036}, abstractNote={Journal Article From Hire to Liar: The Role of Deception in the Workplace By David Shulman ILR Press, 2007. 213pages. $49.95 cloth, $18.95, paper Get access Martha Crowley Martha Crowley North Carolina State University Search for other works by this author on: Oxford Academic Google Scholar Social Forces, Volume 86, Issue 4, June 2008, Pages 1867–1869, https://doi.org/10.1353/sof.0.0036 Published: 01 June 2008}, number={4}, journal={Social Forces}, author={Crowley, M.}, year={2008}, pages={1867–1869} } @article{chamberlain_crowley_tope_hodson_2008, title={Sexual harassment in organizational context}, volume={35}, ISSN={["1552-8464"]}, DOI={10.1177/0730888408322008}, abstractNote={This study sheds light on the organizational foundations of sexual harassment. The authors evaluated a theoretical model underscoring the influence of worker power, workplace culture, and gender composition using unique data derived from the population of English-language, book-length workplace ethnographies. The authors used ordered and multinomial logistic regression to test whether organizational explanations vary in their capacity to predict three distinct forms of sexual harassment: patronizing, taunting, and predatory conduct. The findings reveal that organizational attributes influence not only the presence of workplace sexual harassment but also the specific form in which it manifests. The result is a more conceptually refined model of sexual harassment in organizational context. The authors conclude with a discussion of the contribution of this study to sociological explanations of sexual harassment, including linkages to more recent qualitative work underscoring its complexity, and with implications for policy in light of current workplace trends.}, number={3}, journal={WORK AND OCCUPATIONS}, author={Chamberlain, Lindsey Joyce and Crowley, Martha and Tope, Daniel and Hodson, Randy}, year={2008}, month={Aug}, pages={262–295} } @article{crowley_lichter_qian_2006, title={New estimates of the undocumented population of the United States}, volume={55}, number={3}, journal={Family Relations}, author={Crowley, M. and Lichter, D. T. and Qian, Z. C.}, year={2006}, pages={345–360} } @misc{crowley_2006, title={The politics of working life}, volume={33}, number={3}, journal={Work and Occupations}, author={Crowley, M.}, year={2006}, pages={362–364} } @article{lichter_crowley_2004, title={Welfare reform and child poverty: effects of maternal employment, marriage, and cohabitation}, volume={33}, ISSN={0049-089X}, url={http://dx.doi.org/10.1016/j.ssresearch.2003.09.001}, DOI={10.1016/j.ssresearch.2003.09.001}, abstractNote={Abstract The welfare reform debate centers on whether the best strategy to reduce poverty is to raise work participation among low-income women or to promote marriage. Using the 1992–2001 demographic supplements of the Current Population Survey , we track child poverty rates before and after passage of the 1996 Personal Responsibility and Work Opportunity Reconciliation Act. We find that increasing maternal employment accounted for roughly one-half of the decline in poverty among children living with single mothers. The largest economic benefits from increasing maternal employment were observed among African American children and those living with poorly educated mothers. Unlike the 1991–1995 period, changes in family structure over 1996–2000 were no longer giving demographic impetus to higher child poverty rates. Evidence that recent declines in nonmarital fertility have reduced child poverty rates, however, is limited. We conclude with benchmark estimates of the economic implications of marriage promotion initiatives and document post-1996 increases in children's co-residence in cohabiting couple families.}, number={3}, journal={Social Science Research}, publisher={Elsevier BV}, author={Lichter, Daniel T and Crowley, Martha L}, year={2004}, month={Sep}, pages={385–408} }