Mitzi M. Montoya-Weiss

Connecting it services operations to services marketing practices

Journal of Management Information Systems, 26(4), 65–85.

Performance Modeling of Virtual Collaborative Environments

2010 IEEE GLOBECOM WORKSHOPS, pp. 1383–1387.

Can you hear me now? communication in virtual product development teams

Journal of Product Innovation Management, 26(2), 139–155.

Usability of online services: The role of technology readiness and context

[Review of ]. Decision Sciences, 38(2), 277–308.

Aligning innovation with market characteristics in the nonprofit professional theater industry

JOURNAL OF MARKETING RESEARCH, 43(2), 296–302.

Unraveling the temporal fabric of knowledge conversion: A model of media selection and use

Management Information Systems Quarterly, 30(1), 99–114.

Do certified mail third-wave follow-ups really boost response rates and quality?

Marketing Letters, 16(2), 129–141.

Because time matters: Temporal coordination in global virtual project teams

Journal of Management Information Systems, 19(4), 129–155.

Determinants of online channel use and overall satisfaction with a relational, multichannel service provider

JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 31(4), 448–458.

Purchasing joins the NPO team

Research Technology Management, 46(4), 45–51.

Cultural differences in the online behavior of consumers

COMMUNICATIONS OF THE ACM, 45(10), 138–143.

Do I really have to? User acceptance of mandated technology

EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 11(4), 283–295.

Knowledge management in pursuit of performance: Insights from Nortel Networks

Management Information Systems Quarterly, 26(3), 269–289.

Performance-centered design of knowledge-intensive processes

Journal of Management Information Systems, 18(4), 37–58.

Cultural perceptions of task-technology fit

COMMUNICATIONS OF THE ACM, 44(12), 83–84.

Getting it together: Temporal coordination and conflict management in global virtual teams

ACADEMY OF MANAGEMENT JOURNAL, 44(6), 1251–1262.

Integrating operations and marketing perspectives of product innovation: The influence of organizational process factors and capabilities on development performance

MANAGEMENT SCIENCE, 47(1), 151–172.

New product development decision-making effectiveness: Comparing individuals, face-to-face teams, and virtual teams

DECISION SCIENCES, 32(4), 575–600.

Re-engineering the customer relationship: leveraging knowledge assets at IBM

DECISION SUPPORT SYSTEMS, 32(2), 155–170.

Reaping the benefits of innovative IT: The long and winding road

IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT, 48(3), 348–357.

The effect of perceived technological uncertainty on Japanese new product development

ACADEMY OF MANAGEMENT JOURNAL, 44(1), 61-+.

From experience: Applying performance support technology in the fuzzy front end

Journal of Product Innovation Management, 17(2), 143–161.

From the user interface to the consumer interface: results from a global experiment

INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 53(4), 611–628.

Development and implementation of a segment selection procedure for industrial product markets

Marketing Science (Providence, R.I.), 18(3), 373–395.

Innovation management: Strategies, implementation, and profits

Journal of Product Innovation Management, 15(6), 578–580.

The role of marketing in developing successful new products in South Korea and Taiwan

Journal of International Marketing, 4(3), 47–69.