Works (26)
Updated: July 5th, 2023 16:01
2010 journal article
Connecting it services operations to services marketing practices
Journal of Management Information Systems, 26(4), 65–85.
Source: NC State University Libraries
Added: August 6, 2018
2010 article
Performance Modeling of Virtual Collaborative Environments
2010 IEEE GLOBECOM WORKSHOPS, pp. 1383–1387.
TL;DR:
A framework for performance modeling of virtual collaborative environments (VCE) is presented and a pricing scheme is proposed and based on this the optimization problems for optimal resource allocation for VCEs are formulated.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2009 journal article
Can you hear me now? communication in virtual product development teams
Journal of Product Innovation Management, 26(2), 139–155.
TL;DR:
The role of task type, organizational context, and ICT type as critical contingency variables affecting ICT use are examined, suggesting that communication via ICTs in virtual NPD teams is contingent on a range of factors.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: NC State University Libraries
Added: August 6, 2018
2007 review
Usability of online services: The role of technology readiness and context
[Review of ]. Decision Sciences, 38(2), 277–308.
Source: NC State University Libraries
Added: August 6, 2018
2006 journal article
Aligning innovation with market characteristics in the nonprofit professional theater industry
JOURNAL OF MARKETING RESEARCH, 43(2), 296–302.
journals.sagepub.com (publisher PDF)
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science; OpenAlex)
Source: Web Of Science
Added: August 6, 2018
2006 journal article
Unraveling the temporal fabric of knowledge conversion: A model of media selection and use
Management Information Systems Quarterly, 30(1), 99–114.
Source: NC State University Libraries
Added: August 6, 2018
2005 journal article
Do certified mail third-wave follow-ups really boost response rates and quality?
Marketing Letters, 16(2), 129–141.
UN Sustainable Development Goal Categories
3. Good Health and Well-being
(Web of Science)
Source: NC State University Libraries
Added: August 6, 2018
2003 journal article
Because time matters: Temporal coordination in global virtual project teams
Journal of Management Information Systems, 19(4), 129–155.
Source: NC State University Libraries
Added: August 6, 2018
2003 journal article
Determinants of online channel use and overall satisfaction with a relational, multichannel service provider
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 31(4), 448–458.
author keywords: online channel use; multichannel satisfaction
TL;DR:
Insight is offered into the trade-offs that multichannel service providers face as they attempt to influence online channel use while maintaining or enhancing overall customer satisfaction.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2003 journal article
Purchasing joins the NPO team
Research Technology Management, 46(4), 45–51.
Source: NC State University Libraries
Added: August 6, 2018
2002 journal article
Cultural differences in the online behavior of consumers
COMMUNICATIONS OF THE ACM, 45(10), 138–143.
TL;DR:
Understanding how different cultures use the Net---as well as perceive the same Web sites---can translate to truly global e-commerce.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2002 journal article
Do I really have to? User acceptance of mandated technology
EUROPEAN JOURNAL OF INFORMATION SYSTEMS, 11(4), 283–295.
TL;DR:
This paper discusses the current understanding of technology acceptance, as well as the notion of mandated use, and discusses a field study conducted in the banking industry to examine technology acceptance models in a mandated use environment.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
4. Quality Education
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
2002 journal article
Knowledge management in pursuit of performance: Insights from Nortel Networks
Management Information Systems Quarterly, 26(3), 269–289.
Source: NC State University Libraries
Added: August 6, 2018
2002 journal article
Performance-centered design of knowledge-intensive processes
Journal of Management Information Systems, 18(4), 37–58.
Source: NC State University Libraries
Added: August 6, 2018
2001 journal article
Cultural perceptions of task-technology fit
COMMUNICATIONS OF THE ACM, 44(12), 83–84.
TL;DR:
Acknowledging cultural differences helps companies build the strongest global virtual teams and determine the strongest tools they need.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
4. Quality Education
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
Getting it together: Temporal coordination and conflict management in global virtual teams
ACADEMY OF MANAGEMENT JOURNAL, 44(6), 1251–1262.
TL;DR:
The findings show that the way virtual teams manage internal conflict is a crucial factor in their success and that temporal coordination has some significant moderating effects.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
Integrating operations and marketing perspectives of product innovation: The influence of organizational process factors and capabilities on development performance
MANAGEMENT SCIENCE, 47(1), 151–172.
author keywords: new product development; technological innovation; development performance; time-to-market; project management; integrated performance measurement systems; interdisciplinary research
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science; OpenAlex)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
New product development decision-making effectiveness: Comparing individuals, face-to-face teams, and virtual teams
DECISION SCIENCES, 32(4), 575–600.
TL;DR:
It is suggested that teams make more effective decisions than individuals, and virtual teams make the most effective decisions.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
Re-engineering the customer relationship: leveraging knowledge assets at IBM
DECISION SUPPORT SYSTEMS, 32(2), 155–170.
author keywords: information technology; Internet; electronic channel; knowledge management; customer relationship
TL;DR:
The case illustrates the effective, integrated use of information technologies to improve the performance of both customers and IBM’s human experts by providing knowledge access and availability, acquiring and assembling knowledge, and disseminating knowledge to those who need to apply it.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
Reaping the benefits of innovative IT: The long and winding road
IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT, 48(3), 348–357.
author keywords: change management; innovative IT; IT implementation; IT in banking; usage attitudes; value of IT investments
TL;DR:
It is found that innovative IT applications involve change that is inherently a long-term endeavor requiring transformations of individual skills and organizational processes and practices, and the time lag before realization of performance gains is affected by the implementation process.
(via Semantic Scholar)
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
2001 journal article
The effect of perceived technological uncertainty on Japanese new product development
ACADEMY OF MANAGEMENT JOURNAL, 44(1), 61-+.
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: Web Of Science
Added: August 6, 2018
2000 journal article
From experience: Applying performance support technology in the fuzzy front end
Journal of Product Innovation Management, 17(2), 143–161.
UN Sustainable Development Goal Categories
9. Industry, Innovation and Infrastructure
(Web of Science)
Source: NC State University Libraries
Added: August 6, 2018
2000 journal article
From the user interface to the consumer interface: results from a global experiment
INTERNATIONAL JOURNAL OF HUMAN-COMPUTER STUDIES, 53(4), 611–628.
author keywords: interface; human-computer interaction; electronic commerce; cultural differences
TL;DR:
An extensive experiment comparing the reactions of subjects in the United Kingdom, United States and Hong Kong to web sites finds there are fewer differences between subjects than have typically been observed by paper-based marketing experiments and there is no evidence that the origin of the site interacts with the individual.
(via Semantic Scholar)
Source: Web Of Science
Added: August 6, 2018
1999 journal article
Development and implementation of a segment selection procedure for industrial product markets
Marketing Science (Providence, R.I.), 18(3), 373–395.
Source: NC State University Libraries
Added: August 6, 2018
1998 journal article
Innovation management: Strategies, implementation, and profits
Journal of Product Innovation Management, 15(6), 578–580.
Source: NC State University Libraries
Added: August 6, 2018
1997 journal article
The role of marketing in developing successful new products in South Korea and Taiwan
Journal of International Marketing, 4(3), 47–69.
Source: NC State University Libraries
Added: August 6, 2018
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