@inbook{dicks_2002, title={Cultural Impediments to Understanding: Are They Surmountable?}, booktitle={Revising a discipline: New directions for technical communication, industry, and the academy in the 21st Century.}, publisher={Mahwah, NJ: Lawrence Erlbaum Associates}, author={Dicks, S.}, editor={R. Spilka and Mirel, B.Editors}, year={2002} }
 @article{dicks_1997, title={Commentary on 'What is text really?'}, volume={21}, DOI={10.1145/264842.264846}, abstractNote={In their 1990 article "What is Text Really?" DeRose, Durand, Mylonas, and Renear define text as an ordered hierarchy of content objects or OHCO. They contend that the essential parts of a document are the content objects and that other aspects of the text, such as its appearance, are superficial and transient rather than essential. After examining alternative models of text, they then proffer SGML (Standard Generalized Markup Language) as the best medium for supporting OHCO text.}, number={3}, journal={Association for Computing Machinery}, author={Dicks, R. S.}, year={1997}, pages={36–39} }