Computer-Mediated Cross-Cultural Collaboration: Attributing Communication Errors to the Person Versus the Situation
Vignovic, J. A., & Thompson, L. F. (2010, March). JOURNAL OF APPLIED PSYCHOLOGY, Vol. 95, pp. 265–276.
By:
J. Vignovic n & L. Thompson n
author keywords: computer-mediated communication; fundamental attribution error; virtual teams; distributed work; cross-cultural communication
MeSH headings : Adaptation, Psychological; Communication; Cooperative Behavior; Cross-Cultural Comparison; Cues; Electronic Mail; Humans; Internal-External Control; Language; Personality Assessment; Prejudice; Professional Competence; Social Conformity; Social Values; Stereotyping
TL;DR:
Examination of how technical language violations and deviations from etiquette norms affect a recipient's perceptions of an e-mail sender's conscientiousness, intelligence, agreeableness, extraversion, affective trustworthiness, and cognitive trustworthiness reveals that participants formed negative perceptions of the sender of an E-mail containingTechnical language violations.
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