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Writing review as an opportunity for individuation
In Professional writing and rhetoric: readings from the field (pp. 103–170). New York: Longman.
In Research in technical communication. Westport, Conn.: Praeger.
2001 journal article
Service learning partnerships: is there a snake in the garden?
NSEE Quarterly, 27(1).
Coherence Scoring Manual
1999 journal article
Moving from print to digital media
Works and Days, 17/18(1999/2000), 139–156.
The dynamics of writing review: Opportunities for growth and change in the workplace
Stamford, CN: Ablex Pub. Corp.
On taking organizations seriously: Organizations as social contexts for technical communication
In Foundations for teaching technical communication: Theory, practice, and program design: Vol. 1. Greenwich, Connecticut.