Susan M Katz

Assessing a hybrid format

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 22(1), 92–110.

CREATING APPROPRIATE GRAPHICS FOR BUSINESS SITUATIONS

BUSINESS AND PROFESSIONAL COMMUNICATION QUARTERLY, 71(1), 71–75.

Optimizing ROI of time-to-market practices

RESEARCH-TECHNOLOGY MANAGEMENT, 48(3), 47–57.

Writing review as an opportunity for individuation

In Professional writing and rhetoric: readings from the field (pp. 103–170). New York: Longman.

Ethnographic research

In L. J. Gurak & M. M. Lay (Eds.), Research in technical communication. Westport, Conn.: Praeger.

Service learning partnerships: is there a snake in the garden?

NSEE Quarterly, 27(1).

Coherence Scoring Manual

Moving from print to digital media

Works and Days, 17/18(1999/2000), 139–156.

Other floors, other voices: A textography of a small university building, by John M. Swales

[Review of ]. Journal of Business Communication, 36(4).

A newcomer gains power: An analysis of the role of rhetorical expertise

Journal of Business Communication, 35(4).

How newcomers learn to write: Resources for guiding newcomers

IEEE Transactions on Professional Communication, 41(3).

Learning to write in organizations: What newcomers learn about writing on the job

IEEE Transactions on Professional Communication, 41(2).

The dynamics of writing review: Opportunities for growth and change in the workplace

Stamford, CN: Ablex Pub. Corp.

On taking organizations seriously: Organizations as social contexts for technical communication

In Foundations for teaching technical communication: Theory, practice, and program design: Vol. 1. Greenwich, Connecticut.