Jason Swarts

https://orcid.org/0000-0002-8357-3108

Technical Writing, Networked Communication, Discourse Analysis, Rhetoric of Technology, Writing Technologies

Works (48)

Updated: July 5th, 2023 15:58

2022 journal article

Infrastructural support of users' mediated potential

Communication Design Quarterly, 10(2), 10–21.

By: N. Ranade* & J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ
Sources: Crossref, ORCID
Added: March 4, 2023

2022 journal article

Signaling Context in Topic-Based Writing

TECHNICAL COMMUNICATION, 69(1), 40–53.

By: J. Swarts* 

Contributors: J. Swarts* 

author keywords: topics; context; documentation; user experience; navigation
Sources: Web Of Science, ORCID
Added: April 8, 2022

2022 article

Uses of Metadiscourse in Online Help

Swarts, J. (2022, August 11). WRITTEN COMMUNICATION, Vol. 39.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: user experience; usability; help documentation; topics; micro-instruction
Sources: Web Of Science, ORCID
Added: August 29, 2022

2020 conference paper

Addressing the speculative "you": Contextualizing the readers of documentation

SIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Source: ORCID
Added: March 3, 2023

2020 journal article

Technical Communication is a Social Medium

TECHNICAL COMMUNICATION QUARTERLY, 29(4), 427–439.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: Web Of Science, ORCID
Added: October 5, 2020

2020 chapter book

Writing About Structure In Dita

By: J. Swarts* 

Source: Crossref
Added: March 4, 2023

2020 chapter

Writing about structure in DITA

In Teaching Content Management in Technical and Professional Communication (pp. 155–175). http://www.scopus.com/inward/record.url?eid=2-s2.0-85088625088&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2019 monograph

Coding Streams of Language: Techniques for the Systematic Coding of Text, Talk, and Other Verbal Data

By: C. Geisler* & J. Swarts n 

co-author countries: Canada πŸ‡¨πŸ‡¦ United States of America πŸ‡ΊπŸ‡Έ
Sources: Crossref, ORCID
Added: January 23, 2022

2019 journal article

Humanistic communication in information centric workplaces

Communication Design Quarterly, 7(4), 17–31.

By: N. Ranade n & J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ
Sources: Crossref, ORCID
Added: March 3, 2023

2019 journal article

Open-Source Software in the Sciences: The Challenge of User Support

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 33(1), 60–90.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: science writing; manual writing/instructions; open source; empirical qualitative research; user support
Sources: Web Of Science, ORCID
Added: December 31, 2018

2018 journal article

Locating and Describing the Work of Technical Communication in an Online User Network

IEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATION, 61(4), 356–371.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: Documentation strategy; network analysis; user networks; user support
Sources: Web Of Science, ORCID
Added: December 10, 2018

2018 book

Wicked, Incomplete, and Uncertain

By: J. Swarts* 

Source: ORCID
Added: March 3, 2023

2017 book

TOGETHER WITH TECHNOLOGY: Writing Review, Enculturation, and Technological Mediation

In Together with Technology: Writing Review, Enculturation, and Technological Mediation (pp. 1–179).

By: J. Swarts* 

Contributors: J. Swarts* 

Source: ORCID
Added: March 3, 2023

2016 journal article

Composing Networks: Writing Practices on Mobile Devices

WRITTEN COMMUNICATION, 33(4), 385–417.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: professional writing; domestic writing; composing; knowledge work; coordination; writing with phones; writing and location; mobilities; networking
Sources: Web Of Science, ORCID
Added: August 6, 2018

2015 chapter

Context

In Keywords in Writing Studies (pp. 42–46). http://www.scopus.com/inward/record.url?eid=2-s2.0-84952025057&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2015 journal article

Help is in the Helping: An Evaluation of Help Documentation in a Networked Age

Technical Communication Quarterly, 24(2), 164–187.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: documentation; forums; instruction sets; networks
Sources: Crossref, ORCID
Added: December 11, 2020

2015 chapter

Network

In Keywords in Writing Studies (pp. 120–124). http://www.scopus.com/inward/record.url?eid=2-s2.0-84951967824&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2015 journal article

Visualizing and Tracing: Research Methodologies for the Study of Networked, Sociotechnical Activity, Otherwise Known as Knowledge Work

Technical Communication Quarterly, 24(1), 14–44.

By: S. Read* & J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: S. Read* & J. Swarts n 

author keywords: actor network; methodology; network analysis; networks
Sources: Crossref, ORCID
Added: December 11, 2020

2015 journal article

What user forums teach us about documentation and the value added by technical communicators

Technical Communication, 62(1), 1–2. http://www.scopus.com/inward/record.url?eid=2-s2.0-84930732773&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2014 article

The trouble with networks: Implications for the practice of help documentation

Journal of Technical Writing and Communication, Vol. 44, pp. 253–275.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Source: ORCID
Added: March 3, 2023

2013 journal article

Being Somewhere: The Meaning(s) of Location in Mobile Rhetorical Action

Enculturation, 15. https://www.enculturation.net/being-somewhere

By: J. Swarts 

Source: NC State University Libraries
Added: March 26, 2023

2013 chapter

How do work tools shape and organize the work of technical communication?

In J. Johnson-Eilola & S. Selber (Eds.), Solving Problems in Technical Communication (pp. 146–164). Chicago, IL: University of Chicago.

By: J. Swarts 

Ed(s): J. Johnson-Eilola & S. Selber

Source: NC State University Libraries
Added: March 26, 2023

2012 journal article

Communication design

Communication Design Quarterly, 1(1), 12–15.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ
Sources: Crossref, ORCID
Added: March 4, 2023

2012 journal article

New modes of help: Best practices for instructional video

Technical Communication, 59(3), 195–206. http://www.scopus.com/inward/record.url?eid=2-s2.0-84867553682&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2012 journal article

YouTutorial: A Framework for Assessing Instructional Online Video

Technical Communication Quarterly, 21(1), 6–24.

By: M. Morain n & J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: M. Morain n & J. Swarts n 

author keywords: assessment; instructional video; multimedia; tutorials; YouTube
Sources: Crossref, ORCID
Added: February 24, 2020

2011 journal article

Technological Literacy as Network Building

Technical Communication Quarterly, 20(3), 274–302.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: Crossref, ORCID
Added: December 11, 2020

2010 journal article

Recycled Writing: Assembling Actor Networks From Reusable Content

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 24(2), 127–163.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: reusable writing; single sourcing; actor-network theory; utterances; hybridity; content management
Sources: Web Of Science, ORCID
Added: August 6, 2018

2009 journal article

Guest Editors' Introduction: New Technological Spaces

Technical Communication Quarterly, 18(3), 211–223.

By: J. Swarts n  & L. Kim*

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n  & L. Kim*

Sources: Crossref, ORCID
Added: February 24, 2020

2009 conference paper

The collaborative construction of 'fact' on wikipedia

SIGDOC'09 - Proceedings of the 27th ACM International Conference on Design of Communication, 281–288.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2009 chapter

Usability testing in the writing classroom: Testing across a continuum of instrumentality

In S. Miller-Cochran & S. Rodrigo (Eds.), Rhetorically Rethinking Usability (pp. 191–212). Cresskill, NJ: Hampton.

By: J. Swarts  & S. Slattery

Ed(s): S. Miller-Cochran & S. Rodrigo

Source: NC State University Libraries
Added: March 26, 2023

2008 journal article

Effective information design for PDAs in veterinary medical education

JOURNAL OF VETERINARY MEDICAL EDUCATION, 35(1), 118–128.

By: J. Swarts*  & M. VanNorman

Contributors: J. Swarts*  & M. VanNorman

author keywords: e-technology; e-learning; skills; knowledge; professional attributes
MeSH headings : Access to Information; Attitude to Computers; Computers, Handheld / statistics & numerical data; Databases as Topic; Delivery of Health Care / methods; Education, Veterinary / methods; Humans; United States
Sources: Web Of Science, ORCID
Added: August 6, 2018

2008 article

Information technologies as discursive agents: Methodological implications for the empirical study of knowledge work

Journal of Technical Writing and Communication, Vol. 38, pp. 301–329.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2008 book

Together with technology: Writing review, enculturation, and technological mediation

By: J. Swarts* 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2007 journal article

Mobility and Composition: The Architecture of Coherence in Non-places

TECHNICAL COMMUNICATION QUARTERLY, 16(3), 279–309.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: Web Of Science, ORCID
Added: August 6, 2018

2007 chapter

Walking with texts: Using PDAs to manage textual information

In B. Hawk, D. Rieder, & O. Oviedo (Eds.), Digital Tools in Cultural Contexts: Implications of New Media (pp. 101–103). Minneapolis, MN: University of Minnesota.

By: J. Swarts 

Ed(s): B. Hawk, D. Rieder & O. Oviedo

Source: NC State University Libraries
Added: March 26, 2023

2006 journal article

Coherent fragments - The problem of mobility and genred information

WRITTEN COMMUNICATION, 23(2), 173–201.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: genre; embeddedness; PDAs; medical writing; writing technologies
Sources: Web Of Science, ORCID
Added: August 6, 2018

2005 chapter

Deprivatization at Work: Mediating Technologies of Writing Review

In M. Nugent & D. Bell (Eds.), Toward Deprivatized Pedagogy (pp. 181–195). Cresskill, NJ: Hampton.

By: J. Swarts 

Ed(s): M. Nugent & D. Bell

Source: NC State University Libraries
Added: March 26, 2023

2005 journal article

PDAs in medical settings: The importance of organization in PDA text design

IEEE Transactions on Professional Communication, 48(2), 161–176.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2004 article proceedings

Cooperative writing

Presented at the SIGDOC04: ACM 22nd Annual International Conference on Documentation 2004.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Event: SIGDOC04: ACM 22nd Annual International Conference on Documentation 2004

Sources: Crossref, ORCID
Added: March 4, 2023

2004 conference paper

Cooperative writing: Achieving coordination together and apart

Proceedings of the 22nd Annual International Conference on Design of Communication - The Engineering of Quality Documentation, 83–89. http://www.scopus.com/inward/record.url?eid=2-s2.0-13344269615&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2004 journal article

Technological mediation of document review - The use of textual replay in two organizations

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 18(3), 328–360.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

author keywords: writing review; mediation; technology
Sources: Web Of Science, ORCID
Added: August 6, 2018

2004 article

Textual grounding: How people turn texts into tools

Journal of Technical Writing and Communication, Vol. 34, pp. 67–89.

By: J. Swarts n 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ

Contributors: J. Swarts n 

Sources: NC State University Libraries, ORCID
Added: August 6, 2018

2003 conference paper

Writer training: Complementary models of document review in the classroom and at work

Proceedings/STC, Society for Technical Communication Annual Conference, 214–219. http://www.scopus.com/inward/record.url?eid=2-s2.0-0038602708&partnerID=MN8TOARS

By: J. Swarts 

Contributors: J. Swarts 

Source: ORCID
Added: March 3, 2023

2001 conference paper

Rethinking the evaluation of writing in engineering courses

Proceedings - Frontiers in Education Conference, 1. http://www.scopus.com/inward/record.url?eid=2-s2.0-0035201832&partnerID=MN8TOARS

By: J. Swarts  & L. Odell

Contributors: J. Swarts  & L. Odell

Source: ORCID
Added: March 3, 2023

2001 journal article

Speaking in Tongues: Coordinating Multiliterate Work of Tutors and Students Across Disciplines

Language and Learning Across the Disciplines, 5(2), 1–20.

By: J. Swarts* 

co-author countries: United States of America πŸ‡ΊπŸ‡Έ
Sources: Crossref, ORCID
Added: March 4, 2023

2000 conference paper

Document collaboration and tacit knowledge

IPCC/SIGDOC 2000: Technology and Teamwork - Proceedings, IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference, 407–418.

By: J. Swarts* 

Contributors: J. Swarts* 

Source: ORCID
Added: March 3, 2023

1999 conference paper

The virtue of virtual objects

Proceedings of the European Conference on Computer-Supported Cooperative Work. Presented at the European Conference on Computer-Supported Cooperative Work (ECSCW Conference), Copenhagen, Denmark.

By: C. Geisler, E. Rogers & J. Swarts 

Event: European Conference on Computer-Supported Cooperative Work (ECSCW Conference) at Copenhagen, Denmark

Source: NC State University Libraries
Added: March 26, 2023

1997 journal article

Postmodern pedagogies and the death of civic humanism

Social Epistemology, 11(3-4), 339–348.

By: E. Hatmaker, S. Herstad, M. Nugent, L. Prothers, R. Strickland & J. Swarts* 

Contributors: E. Hatmaker, S. Herstad, M. Nugent, L. Prothers, R. Strickland & J. Swarts* 

Source: ORCID
Added: March 3, 2023

Employment

Updated: June 28th, 2018 17:05

2002 - present

North Carolina State University Raleigh, North Carolina, US
Professor English

Education

Updated: June 28th, 2018 17:06

1998 - 2002

Rensselaer Polytechnic Institute Troy, NY, US
Ph.D. Communication and Rhetoric Language Literature and Communication