Uses of Metadiscourse in Online Help
Swarts, J. (2022, August 11). WRITTEN COMMUNICATION, Vol. 39.
2020 conference paper
Addressing the speculative "you": Contextualizing the readers of documentation
SIGDOC 2020 - Proceedings of the 38th ACM International Conference on Design of Communication.
Writing about structure in DITA
In Teaching Content Management in Technical and Professional Communication (pp. 155–175). http://www.scopus.com/inward/record.url?eid=2-s2.0-85088625088&partnerID=MN8TOARS
Coding Streams of Language: Techniques for the Systematic Coding of Text, Talk, and Other Verbal Data
2019 journal article
Open-Source Software in the Sciences: The Challenge of User Support
JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 33(1), 60–90.
2018 journal article
Locating and Describing the Work of Technical Communication in an Online User Network
IEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATION, 61(4), 356–371.
2016 journal article
Composing Networks: Writing Practices on Mobile Devices
WRITTEN COMMUNICATION, 33(4), 385–417.
In Keywords in Writing Studies (pp. 42–46). http://www.scopus.com/inward/record.url?eid=2-s2.0-84952025057&partnerID=MN8TOARS
2015 journal article
Help is in the Helping: An Evaluation of Help Documentation in a Networked Age
Technical Communication Quarterly, 24(2), 164–187.
In Keywords in Writing Studies (pp. 120–124). http://www.scopus.com/inward/record.url?eid=2-s2.0-84951967824&partnerID=MN8TOARS
2015 journal article
Visualizing and Tracing: Research Methodologies for the Study of Networked, Sociotechnical Activity, Otherwise Known as Knowledge Work
Technical Communication Quarterly, 24(1), 14–44.
2015 journal article
What user forums teach us about documentation and the value added by technical communicators
Technical Communication, 62(1), 1–2. http://www.scopus.com/inward/record.url?eid=2-s2.0-84930732773&partnerID=MN8TOARS
2013 journal article
Being Somewhere: The Meaning(s) of Location in Mobile Rhetorical Action
Enculturation, 15. https://www.enculturation.net/being-somewhere
How do work tools shape and organize the work of technical communication?
In J. Johnson-Eilola & S. Selber (Eds.), Solving Problems in Technical Communication (pp. 146–164). Chicago, IL: University of Chicago.
Ed(s): J. Johnson-Eilola & S. Selber
2012 journal article
New modes of help: Best practices for instructional video
Technical Communication, 59(3), 195–206. http://www.scopus.com/inward/record.url?eid=2-s2.0-84867553682&partnerID=MN8TOARS
2012 journal article
YouTutorial: A Framework for Assessing Instructional Online Video
Technical Communication Quarterly, 21(1), 6–24.
2010 journal article
Recycled Writing: Assembling Actor Networks From Reusable Content
JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 24(2), 127–163.
2009 conference paper
The collaborative construction of 'fact' on wikipedia
SIGDOC'09 - Proceedings of the 27th ACM International Conference on Design of Communication, 281–288.
Usability testing in the writing classroom: Testing across a continuum of instrumentality
In S. Miller-Cochran & S. Rodrigo (Eds.), Rhetorically Rethinking Usability (pp. 191–212). Cresskill, NJ: Hampton.
Ed(s): S. Miller-Cochran & S. Rodrigo
2008 journal article
Effective information design for PDAs in veterinary medical education
JOURNAL OF VETERINARY MEDICAL EDUCATION, 35(1), 118–128.
Information technologies as discursive agents: Methodological implications for the empirical study of knowledge work
Journal of Technical Writing and Communication, Vol. 38, pp. 301–329.
2007 journal article
Mobility and Composition: The Architecture of Coherence in Non-places
TECHNICAL COMMUNICATION QUARTERLY, 16(3), 279–309.
Walking with texts: Using PDAs to manage textual information
In B. Hawk, D. Rieder, & O. Oviedo (Eds.), Digital Tools in Cultural Contexts: Implications of New Media (pp. 101–103). Minneapolis, MN: University of Minnesota.
Ed(s): B. Hawk, D. Rieder & O. Oviedo
2006 journal article
Coherent fragments - The problem of mobility and genred information
WRITTEN COMMUNICATION, 23(2), 173–201.
Deprivatization at Work: Mediating Technologies of Writing Review
In M. Nugent & D. Bell (Eds.), Toward Deprivatized Pedagogy (pp. 181–195). Cresskill, NJ: Hampton.
Ed(s): M. Nugent & D. Bell
2005 journal article
PDAs in medical settings: The importance of organization in PDA text design
IEEE Transactions on Professional Communication, 48(2), 161–176.
2004 article proceedings
Presented at the SIGDOC04: ACM 22nd Annual International Conference on Documentation 2004.
Event: SIGDOC04: ACM 22nd Annual International Conference on Documentation 2004
2004 conference paper
Cooperative writing: Achieving coordination together and apart
Proceedings of the 22nd Annual International Conference on Design of Communication - The Engineering of Quality Documentation, 83–89. http://www.scopus.com/inward/record.url?eid=2-s2.0-13344269615&partnerID=MN8TOARS
2004 journal article
Technological mediation of document review - The use of textual replay in two organizations
JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 18(3), 328–360.
Textual grounding: How people turn texts into tools
Journal of Technical Writing and Communication, Vol. 34, pp. 67–89.
2003 conference paper
Writer training: Complementary models of document review in the classroom and at work
Proceedings/STC, Society for Technical Communication Annual Conference, 214–219. http://www.scopus.com/inward/record.url?eid=2-s2.0-0038602708&partnerID=MN8TOARS
2001 conference paper
Rethinking the evaluation of writing in engineering courses
Proceedings - Frontiers in Education Conference, 1. http://www.scopus.com/inward/record.url?eid=2-s2.0-0035201832&partnerID=MN8TOARS
2001 journal article
Speaking in Tongues: Coordinating Multiliterate Work of Tutors and Students Across Disciplines
Language and Learning Across the Disciplines, 5(2), 1–20.
2000 conference paper
Document collaboration and tacit knowledge
IPCC/SIGDOC 2000: Technology and Teamwork - Proceedings, IEEE Professional Communication Society International Professional Communication Conference and ACM Special Interest Group on Documentation Conference, 407–418.
1999 conference paper
The virtue of virtual objects
Proceedings of the European Conference on Computer-Supported Cooperative Work. Presented at the European Conference on Computer-Supported Cooperative Work (ECSCW Conference), Copenhagen, Denmark.
Event: European Conference on Computer-Supported Cooperative Work (ECSCW Conference) at Copenhagen, Denmark
Updated: June 28th, 2018 17:05
2002 - present
Updated: June 28th, 2018 17:06
1998 - 2002