Jason Swarts

Signaling Context in Topic-Based Writing

TECHNICAL COMMUNICATION, 69(1), 40–53.

Uses of Metadiscourse in Online Help

Swarts, J. (2022, August 11). WRITTEN COMMUNICATION.

Technical Communication is a Social Medium

TECHNICAL COMMUNICATION QUARTERLY, 29(4), 427–439.

Coding Streams of Language: Techniques for the Systematic Coding of Text, Talk, and Other Verbal Data

Open-Source Software in the Sciences: The Challenge of User Support

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 33(1), 60–90.

Locating and Describing the Work of Technical Communication in an Online User Network

IEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATION, 61(4), 356–371.

Wicked, incomplete, and uncertain: user support in the wild and the role of technical communication

Logan, Utah: Utah State University Press.

Composing networks: Writing practices on mobile devices

Written Communication, 33(4), 385–417.

Help is in the Helping: An Evaluation of Help Documentation in a Networked Age

Technical Communication Quarterly, 24(2), 164–187.

Visualizing and Tracing: Research Methodologies for the Study of Networked, Sociotechnical Activity, Otherwise Known as Knowledge Work

Technical Communication Quarterly, 24(1), 14–44.

New modes of help: Best practices for instructional video

Technical Communication (Society for Technical Communication), 59(3), 195–206.

YouTutorial: A Framework for Assessing Instructional Online Video

Technical Communication Quarterly, 21(1), 6–24.

Technological Literacy as Network Building

Technical Communication Quarterly, 20(3), 274–302.

Recycled writing: Assembling actor networks from reusable content

Journal of Business and Technical Communication, 24(2), 127–163.

Guest Editors' Introduction: New Technological Spaces

Technical Communication Quarterly, 18(3), 211–223.

The collaborative construction of 'fact' on Wikipedia

Sigdoc'09: Proceedings of the 27th ACM International Conference on Design of Communication, 281–288.

Effective information design for PDAs in veterinary medical education

Journal of Veterinary Medical Education, 35(1), 118–128.

Information technologies as discursive agents: Methodological implications for the empirical study of knowledge work

Journal of Technical Writing and Communication, 38(4), 301–329.

Together with technology: Writing review, enculturation, and technological mediation

Mobility and composition: The architecture of coherence in non-place

Technical Communication Quarterly: TCQ, 16(3), 279–310.

Coherent fragments: The problem of mobility and genred information

Written Communication, 23(2), 173–201.

PDAs in medical settings: The importance of organization in PDA text design

IEEE Transactions on Professional Communication, 48(2).

Technological mediation of document review - The use of textual replay in two organizations

Journal of Business and Technical Communication, 18(3), 328–360.

Textual grounding: How people turn texts into tools

Journal of Technical Writing and Communication, 34(1), 67–89.