Jason Swarts

Open-Source Software in the Sciences: The Challenge of User Support

JOURNAL OF BUSINESS AND TECHNICAL COMMUNICATION, 33(1), 60–90.

Locating and Describing the Work of Technical Communication in an Online User Network

IEEE TRANSACTIONS ON PROFESSIONAL COMMUNICATION, 61(4), 356–371.

Composing networks: Writing practices on mobile devices

Written Communication, 33(4), 385–417.

New modes of help: Best practices for instructional video

Technical Communication (Society for Technical Communication), 59(3), 195–206.

YouTutorial: A Framework for Assessing Instructional Online Video

Technical Communication Quarterly, 21(1), 6–24.

Recycled writing: Assembling actor networks from reusable content

Journal of Business and Technical Communication, 24(2), 127–163.

Guest Editors' Introduction: New Technological Spaces

Technical Communication Quarterly, 18(3), 211–223.

The collaborative construction of 'fact' on Wikipedia

Sigdoc'09: Proceedings of the 27th ACM International Conference on Design of Communication, 281–288.

Effective information design for PDAs in veterinary medical education

Journal of Veterinary Medical Education, 35(1), 118–128.

Information technologies as discursive agents: Methodological implications for the empirical study of knowledge work

Journal of Technical Writing and Communication, 38(4), 301–329.

Together with technology: Writing review, enculturation, and technological mediation

Mobility and composition: The architecture of coherence in non-place

Technical Communication Quarterly: TCQ, 16(3), 279–310.

Coherent fragments: The problem of mobility and genred information

Written Communication, 23(2), 173–201.

PDAs in medical settings: The importance of organization in PDA text design

IEEE Transactions on Professional Communication, 48(2).

Technological mediation of document review - The use of textual replay in two organizations

Journal of Business and Technical Communication, 18(3), 328–360.

Textual grounding: How people turn texts into tools

Journal of Technical Writing and Communication, 34(1), 67–89.